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Added 19 mins ago
UI
Traction - Heavy Vehicle Parts Specialist / Spécialiste des pièces pour véhicules lourds
UAP Inc.
Ottawa, ON
- Full-time
Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 21 mins ago
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Delivery Billing Execution (DBE) Specialist
Nokia
Ottawa, ON
- Full-time
As a DBE Specialist, you will own the end-to-end execution of customer deliveries and billing operations. Your responsibilities include managing the operational aspects of order…
Added 1 hour ago
D&
Truckload Specialist
Day & Ross
Florenceville-Bristol, NB
- Full-time
Strive for 100% on time service and provide excellent customer experience
Added 2 hours ago
SR
Equipment Rental specialist
Sunbelt Rentals, Inc.
Levis, QC
- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
Added 2 hours ago
FB
Produce Department Manager
Farm Boy Inc.
Burlington, ON
- $57,500 to $62,500 CAD / year
- Full-time
…the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and…
Added 2 hours ago
TS
Christmas Campaign Supervisor
The Salvation Army Canada and Bermuda Territory
Kemptville, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 2 hours ago
CH
Project Manager/Hazardous Waste Specialist
Clean Harbors
Victoria, BC
- Full-time
Maintain strong customer relationships and resolve service-related issues.
Added 3 hours ago
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Procurement Specialist
Gainrep
Richmond, BC
- Full-time
Manage procurement activities for existing Canadian business and monitor service coverage.
Added 4 hours ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Mississauga, ON
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 7 hours ago
RT
Procurement Specialist
Recycle Track Systems
Richmond, BC
- Full-time
Manage procurement activities for existing Canadian business and monitor service coverage.
Added 7 hours ago
RT
Procurement Specialist
Recycle Track Systems
Richmond, BC
- Full-time
Manage procurement activities for existing Canadian business and monitor service coverage.
Added 8 hours ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Toronto, ON
- Full-time
Service existing accounts and ensure effective and continuous customer communication/ interaction
Added 10 hours ago
ME
Inventory Specialist - Full Time
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
- Full-time
The Inventory Specialist role is a frontline position that is focused on driving inventory excellence and customer service. The position works to improve in-store inventory accuracy by…
Added 11 hours ago
FS
Dispatch / Customer Service Coordinator
Frontier Supply Chain Solutions
Toronto, ON
- $18.5 to $21.5 CAD / hour
We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring…
Added 11 hours ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
New Brunswick
- Full-time
At least 1 – 2 years of customer service, fundraising, and/or sales experience.
Added 11 hours ago
WS
Business Support Specialist - Bilingual - (Fixed Term Until February 2, 2027)
WCG Services
Ottawa, ON
- Full-time
Like WCG, you believe in the power of work, As a Business Support Specialist you'll play an integral role in supporting the team with a range of responsibilities including the coordination…
Added 13 hours ago
CC
Warehouse Shipper / Reciever
Crossroads C&I
AB · Edmonton, AB
- Full-time
Currently hiring a Warehouse Specialist to load, unload, receive, store and distribute inventory. Our Warehouse team members play a vital role in the daily operations of our facility. If…
Added 14 hours ago
RU
Office Clerk (3 month contract)
Ricoh USA, Inc.
Toronto, ON
- Full-time
…with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We…
Added 14 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 15 hours ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
At least 1 – 2 years of customer service, fundraising, and/or sales experience.
Added 15 hours ago
SC
Customs Compliance Specialist
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is an organization with the scale, systems, and service depth to support complex supply chains across multiple modes of transportation. At the same time, its Canadian operations remain…
Added 15 hours ago
MB
SPÉCIALISTE PRINCIPAL(E), EDI ET INTÉGRATIONS (Senior EDI & Integrations Specialist)
MADE BY GATHER
Montreal, QC
- Full-time
Traduire les guides EDI des détaillants et les manuels de conformité des fournisseurs en exigences claires pour les équipes des Opérations, du Service à la clientèle et des Finances.
Added 16 hours ago
Customer Service Specialist (FOH-Calgary)
Kitchen Hub
Calgary, AB
…just values, but the foundation of delivering unbelievable customer service. In the midst of hectic moments, your calm demeanor and organized work habits will shine, ensuring an…
Added 16 hours ago
PU
Estates Maintenance Manager
poltronesofà UK
Field, BC
- Full-time
You will spend regular time across our UK stores and distribution centres, alongside time at our Customer Support Centre in Sunderland. You must be prepared to undertake regular UK travel.
Added 17 hours ago
B
Branch Support Specialist
BMO
Toronto, ON · SCC
- Full-time
Demonstrated ability to manage competing priorities while maintaining high levels of accuracy and customer service.

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, peripherals, and specialized operational technology. Resolve service desk requests, support technology deployments and infrastructure improvements, and maintain inventories, documentation, and operational records.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on systems support, Windows, Active Directory, networking, and troubleshooting knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, communicate effectively in English, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Exchange
LAN/WAN Networking
Hardware and Software Troubleshooting
Server Support
Network Equipment Support
Ticketing Systems
IT Security
User Account Administration
Operating System Patching
Infrastructure Troubleshooting
Technical Documentation
Customer Service
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
CUPPS
CUSS
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Ticketing Systems
ITIL
IT Service Management
Operating System Updates
Patching
Hardware Inventory
Software Licensing
Security Clearance
Driver’s Licence
Infrastructure Troubleshooting
Service Desk
Passenger Information Systems

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