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Added 6 mins ago
Technical Generalist Consultant
Long View Systems
Calgary, AB
Diagnose, troubleshoot, and resolve hardware, software, network, and system issues, including escalation situations
Added 20 mins ago
SR
Systems Analyst (.Net Developer)
Swim Recruiting
St. John's, NL
- Contract
…business requirements into technical specifications, work through system and data dependencies, and support development teams through…
Added 20 mins ago
VS
PT Unregulated Care Provider (UCP) 1400-2200 (2026-10147)
Verve Senior Living
Mississauga, ON
- Part-time
…Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling…
Added 20 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 20 mins ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
- Full-time
Guide employees through expense reimbursement processes and system navigation.
Added 20 mins ago
A
Office & Payroll Manager
Altis
Ottawa, ON
- Full-time
You’ll support HR and payroll functions, including onboarding, time-off tracking, benefits updates, and system postings
Added 36 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its…
Added 36 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its…
Added 48 mins ago
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Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its…
Added 48 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its…
Added 48 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its…
Added 48 mins ago
CD
Teacher in Special Education - Orthopedagogy
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Collaborate with the school team (teachers, speech therapists, psychoeducators, administration, etc.);
Added 48 mins ago
SS
Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
System Selection & Implementation: Take part in system selections led by business owners and outside consultants, bringing the technical perspective on integration, fit with ServiceTitan…
Added 48 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its…
Added 1 hour ago
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Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
Added 1 hour ago
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Sr. MEP
EllisDon
Edmonton, AB
- Full-time
Actively work with and support the project ICAT (Information, Communication and Automation Technology) staff in system development, implementation, commissioning and integration to meet the…
Added 1 hour ago
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HCM Workday Specialist
EllisDon
Mississauga, ON
- Full-time
…profiles, positions, worker types, staffing models, and related system objects that support accurate HR…
Added 1 hour ago
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Security Coordinator
EllisDon
Halifax, NS · NS · Nova Scotia Projects
- Full-time
Experience with using Access Control System, creating badges, monitor CCTV systems.
Added 1 hour ago
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Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
Automate server provisioning, operating system configuration, infrastructure deployments, patching activities, compliance validation, and routine administration.
Added 1 hour ago
E
Subcontractor Payable Administrator
EllisDon
London, ON
- Full-time
Ensure subcontractor invoices are entered into the system accurately and in a timely manner to ensure subcontractor payables are processed as required.
Added 1 hour ago
E
Environmental Coordinator
EllisDon
Toronto, ON · ON · Ontario Projects
- Full-time
Guide project teams through environmental permitting, development of and administration of the Environmental Management System and Environmental Management Plans.
Added 1 hour ago
B
Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON
- Full-time
Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
Added 1 hour ago
CH
Contract CFL (Cooking For Life) Youth Worker
Covenant House Toronto
Toronto, ON
- Contract
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Technicien(ne) à la paie / Payroll technician
MTY Food Group
Montreal, QC
- Contract
Exécuter toute autre tâche liée à l'administration du département, telle que confiée par le responsable direct.
Added 1 hour ago
E
Environmental Coordinator
EllisDon
Toronto, ON
- Full-time
Guide project teams through environmental permitting, development of and administration of the Environmental Management System and Environmental Management Plans.

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, peripherals, and specialized operational technology. Resolve service desk requests, support technology deployments and infrastructure improvements, and maintain inventories, documentation, and operational records.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on systems support, Windows, Active Directory, networking, and troubleshooting knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, communicate effectively in English, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Exchange
LAN/WAN Networking
Hardware and Software Troubleshooting
Server Support
Network Equipment Support
Ticketing Systems
IT Security
User Account Administration
Operating System Patching
Infrastructure Troubleshooting
Technical Documentation
Customer Service
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
CUPPS
CUSS
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Ticketing Systems
ITIL
IT Service Management
Operating System Updates
Patching
Hardware Inventory
Software Licensing
Security Clearance
Driver’s Licence
Infrastructure Troubleshooting
Service Desk
Passenger Information Systems

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