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Added 18 mins ago
IG
Information Technology Manager
Insight Global
Winnipeg, MB
- Contract
…This is a hands on IT Manager position with on experienced IT Specialist reporting into you. You will prioritize and resolve high-impact technical issues, assign incoming user tickets to…
Added 35 mins ago
23028 - HMP Winchester - Neurodiversity Support Manager
Ministry of Justice UK
Windsor, ON
…managers (including regional leads), Employment lead, New Futures Network (NFN) broker, Prison Work Coach, Head of Offender Management Unit, libraries, Careers Information Advice and…
Added 35 mins ago
UH
Radiation Safety Specialist
University Health Network
Toronto, ON
- Full-time
The Radiation Safety Specialist designated to provide a number of radiation related services within the University Health Network, Sinai Health Systems and Women’s College Hospital (and…
Added 3 hours ago
S
Systems Engineering Specialist
SpaceBridge
Montreal, QC
- Full-time
We are seeking a System Engineering specialist to support system-level design, requirements definition, and - critically - integration activities across R&D development projects.
Added 7 hours ago
AS
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
- Full-time
…environments, with the ability to design, develop, and support network-related software? Is your focus is ensuring optimal performance, efficient system resource utilization, and…
Added 9 hours ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…industries? Join our dynamic team as a Cloud & AI Solution Specialist, where you will play a pivotal role in accelerating Microsoft Azure adoption in our key Strategic Accounts. You will…
Added 9 hours ago
RH
Information Technology Support Specialist
Robert Half
Kamloops, BC
- $23 to $27 CAD / hour
- Contract
Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing…
Added 11 hours ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
…connecting people through a robust, independently owned fibre-optic…
Added 13 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in Canada…
Added 13 hours ago
OH
Registered Nurse- Specialist, Clinical Responder (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Trillium Gift of Life Network (TGLN), part of Ontario Health, is seeking a seasoned professional Full time Registered Nurse Specialist, Clinical Responder. Reporting directly to the…
Added 14 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in Canada…
Added 16 hours ago
SR
SAP Test Specialist
Stellar Recruitment Inc.
Vancouver, BC
- $80 to $90 CAD / hour
- Contract
…supporting continuous improvement, and ensuring solutions meet security, business continuity, and compliance…
Added 16 hours ago
C
Cyber Implementation Specialist-EN
CAE
Ottawa, ON
- Full-time
CAE Defence & Security Canada is seeking a Cyber Implementation Specialist to support the design, integration, implementation, and sustainment of cybersecurity solutions across Defence &…
Added 17 hours ago
TS
IT Asset Management Analyst
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
The IT Infrastructure & Systems Specialist role exists to ensure The Salvation Army Canada has secure, reliable, and high-performing technology systems that enable staff and programs to…
Added 17 hours ago
SR
OT Controls Systems Specialist
Strathcona Resources Ltd.
Lloydminster, AB · Cold Lake, AB · Calgary, AB
- Full-time
We are seeking an experienced OT Control Systems Specialist to join the team responsible for the control systems, networks, infrastructure, and cyber security that Strathcona's field…
Added 17 hours ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
SK · Winnipeg, SK
The Franchise Specialist is part of a national team responsible for leveraging market area expertise for the profitable growth of the Bank’s franchising portfolio in their region and for…
Added 17 hours ago
SV
IT Specialist
Starshot Ventures
Toronto, ON
- Full-time
Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in…
Added 17 hours ago
UO
Research Platform Cloud Designer -Information Technologies
University of Calgary
Calgary, AB
- Full-time
This position reports to the Senior Specialist, Research Platform Design within Research Computing Services (RCS). This is a Full-time Fixed Term position and is part of the AUPE Collective…
Added 17 hours ago
S
Deployment Specialist
Solink
Remote, Canada
- $47,861 to $60,000 CAD / year
- Full-time
- Remote
…the tools to know sooner and act faster by transforming video security into real-time operational…
Added 17 hours ago
TS
IT Asset Management Analyst
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
The IT Infrastructure & Systems Specialist role exists to ensure The Salvation Army Canada has secure, reliable, and high-performing technology systems that enable staff and programs to…
Added 17 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 17 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
Due to continued client growth and several new customer onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional…
Added 17 hours ago
TS
IT Asset Management Analyst
The Salvation Army in Canada
Toronto, ON
- Contract
The IT Infrastructure & Systems Specialist role exists to ensure The Salvation Army Canada has secure, reliable, and high-performing technology systems that enable staff and programs to…
Added 17 hours ago
UW
Manager, Research and Evaluation (Data Specialist)
United Way Greater Toronto
Toronto, ON
- Full-time
Manager Research and Evaluation (Data Specialist)
Added 17 hours ago
S
Senior Cyber Security Specialist
Sobeys
Stellarton, NS
- Full-time
…We currently have a full time opportunity for a Senior Cyber Security Specialist. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON. Calgary, AB,…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, peripherals, and specialized operational technology. Resolve service desk requests, support technology deployments and infrastructure improvements, and maintain inventories, documentation, and operational records.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on systems support, Windows, Active Directory, networking, and troubleshooting knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, communicate effectively in English, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Exchange
LAN/WAN Networking
Hardware and Software Troubleshooting
Server Support
Network Equipment Support
Ticketing Systems
IT Security
User Account Administration
Operating System Patching
Infrastructure Troubleshooting
Technical Documentation
Customer Service
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
CUPPS
CUSS
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Ticketing Systems
ITIL
IT Service Management
Operating System Updates
Patching
Hardware Inventory
Software Licensing
Security Clearance
Driver’s Licence
Infrastructure Troubleshooting
Service Desk
Passenger Information Systems

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