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Added 1 min ago
OT
Senior Manager, Contracts
Open Text Corporation
Waterloo, ON
- Other
Experience in the IT sector, Deal Desk, Commercial Operations, Finance, Sales Operations, Contract Management, Bid Management, Legal Operations, or a related field.
Added 1 min ago
OF
Assistant Studio Manager
Orangetheory Fitness 10028
AB · Calgary, AB
- $20 CAD / hour
- Full-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 15 mins ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…invoicing, providing coverage for colleagues and the front desk as required, learning various workflows within the department, navigating and performing various workflows in Connect Care,…
Added 15 mins ago
L
7779 - Store Manager
Lids
Kelowna, BC
- $22.5 to $23.5 USD / hour
- Full-time
…environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 15 mins ago
P
Administrative Assistant (Medical Administrator)
Pollin
Toronto, ON
- Full-time
…required; we’re looking for someone with a strong customer-service mindset who is friendly, professional and thrives in a fast-paced, team-oriented…
Added 16 mins ago
Front Store - Clerk Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
Provide customers with friendly and professional service by processing their service requests, payments, and transactions in an efficient manner. Ensure accurate cash-handling procedures at…
Added 30 mins ago
DI
Customer Support Specialist | Montreal
dcbel Inc
Montreal, QC
- Full-time
…understanding of residential energy, and be familiar with help desk…
Added 30 mins ago
M
House Attendant
Marriott
Victoria, BC
- Full-time
…terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and…
Added 45 mins ago
UT
Corporate Services Assistant
Upper Thames River Conservation Authority
London, ON
- Full-time
Act as primary backup for front desk reception, including greeting visitors, responding to inquiries, managing mail and courier services, and supporting opening and closing procedures.
Added 1 hour ago
EF
Part-Time Retail Sales Representative for General Mills/Blue Buffalo - Mississauga
Encore Field Marketing Solutions Inc.
Mississauga, ON · ON, Mississauga, CA-ON
- Part-time
…thrive in a fast-paced environment, you won’t be sitting at a desk in this role! You aren’t afraid of technology and use it in your daily life. You take a consultative, insight-based…
Added 2 hours ago
OF
Membership Sales Associate
Orangetheory Fitness Canada
Port Moody, BC
- $18.25 to $19 USD / hour
- Full-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 2 hours ago
PH
Secretary, Patient & Family Counselling - BC Cancer Surrey
Provincial Health Services Authority
Surrey, BC
- Full-time
Added 2 hours ago
SF
Assistant Showroom Manager
Smitty’s Furniture
Kitchener, ON
- Full-time
…coaching and training team members, assisting with customer service concerns, and providing expert guidance on furniture…
Added 2 hours ago
BW
front desk hotel manager
Best Western Plus Siding 29 Lodge
Banff, AB
- Full-time
Added 2 hours ago
NB
Analyst or Associate XVA
National Bank of Canada
Montreal, QC
- Full-time
Publish the desk’s P&L report, maintain its code and investigate its decomposition.
Added 3 hours ago
TH
Hardware Sales Associate Part-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
EC
Event Support Staff (Part-Time / On-Call)
Elm City Events
Fredericton, NB
- Part-time
Added 3 hours ago
TH
Plumbing and Electrical Sales Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) aux ventes - Cuisines, salle de bains et électroménagers - Temps partiel
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Associé(e) aux ventes Plomberie électricité - Temps plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
TH
Flooring Sales Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 hours ago
S
Administrative and Data Entry Clerk, Prenatal Screening - BC Children’s Hospital and Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 5 hours ago
S
Medical Laboratory Assistant - Lions Gate Hospital
Sanya’k̓ula
North Vancouver, BC
- Part-time
Added 6 hours ago
SH
Front Desk Manager
Sheraton Hotels & Resorts
Toronto, ON
- Full-time
…include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check…
Added 6 hours ago
HG
front desk agent
Hilton Garden Inn Halifax Airport
Enfield, NS
- Full-time

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, peripherals, and specialized operational technology. Resolve service desk requests, support technology deployments and infrastructure improvements, and maintain inventories, documentation, and operational records.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on systems support, Windows, Active Directory, networking, and troubleshooting knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, communicate effectively in English, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Exchange
LAN/WAN Networking
Hardware and Software Troubleshooting
Server Support
Network Equipment Support
Ticketing Systems
IT Security
User Account Administration
Operating System Patching
Infrastructure Troubleshooting
Technical Documentation
Customer Service
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
CUPPS
CUSS
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Ticketing Systems
ITIL
IT Service Management
Operating System Updates
Patching
Hardware Inventory
Software Licensing
Security Clearance
Driver’s Licence
Infrastructure Troubleshooting
Service Desk
Passenger Information Systems

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