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Added 1 hour ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 1 hour ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 1 hour ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 3 hours ago
FC
Liaison Engineering Specialist
FLEET CANADA INC
Fort Erie, ON
- $60,000 to $90,000 CAD / year
- Full-time
We are seeking a knowledgeable and detail-oriented Liaison Engineering Specialist to join our team at Fleet Canada Inc. The ideal candidate will have a strong background in aerospace…
Added 3 hours ago
Payroll and HCM Implementation Consultant
CMiC
Toronto, ON
The Payroll and HCM Implementation Consultant is a subject matter expert (“SME”) in a unique element of the Human Capital Management application of the CMiC software. This element uses…
Added 4 hours ago
FH
Community Health Nurse - Licensed Practical Nurse - Burnaby
Fraser Health Authority
Burnaby, BC
- $32.84 to $44.96 CAD / hour
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 6 hours ago
LC
Specialist, Front Store Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
Partners with the Workday team in the development and delivery of all Workday software training materials including written documents and e-learning solutions to ensure all training…
Added 6 hours ago
CH
Winter 2026/27 - Equipment & Retail Specialist
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Position Title: Equipment & Retail Specialist
Added 13 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 16 hours ago
FH
Community Health Nurse - Licensed Practical Nurse - Fraser Health Community South Fraser
Fraser Health Authority
Delta, BC
- $32.84 to $44.96 CAD / hour
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 17 hours ago
FH
Community Health Nurse - Licensed Practical Nurse- Burnaby
Fraser Health Authority
Burnaby, BC
- $32.84 to $44.96 CAD / hour
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 18 hours ago
CO
IS Business Analyst
City of Vernon, BC
BC · British Columbia, Canada
- Full-time
…digital transformation efforts through the analysis, design, implementation, and continuous improvement of enterprise business solutions. Working closely with stakeholders across the…
Added 19 hours ago
A
Architecte de solution WEB
Astek
Montreal, QC
- Full-time
Design the target architecture and support the selection, implementation, and stabilization of a new web ecosystem.
Added 21 hours ago
Bilingual Automotive Accounting Specialist - Training and Implementation
PBS Systems
Calgary, AB
…customers in the Accounting module of our Dealer Management Software. You will primarily conduct virtual training sessions, in English and French, to guide customers through the software…
Added 21 hours ago
Bilingual Automotive Accounting Specialist - Training and Implementation
PBS Systems
Calgary, AB
…customers in the Accounting module of our Dealer Management Software. You will primarily conduct virtual training sessions, in English and French, to guide customers through the software…
Added 23 hours ago
J
Pre-sales Specialist (SaaS)
JobsMedia.io
Montreal, QC
- Full-time
Our client, a technology company recognized for its innovative SaaS solutions, is looking for a pre-sales specialist to support its sales team in demonstrating the technical value of its…
Added 1 day ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 1 day ago
R
Spécialiste en Ingénierie de données | Data Engineering Specialist
RTX
Longueuil, QC
- Full-time
Added 1 day ago
CI
Information technology (IT) specialist
Canaweld Inc.
Concord, ON · Whitby, ON
- From $89,000 CAD / year
- Full-time
- On-site
Prepare cost-benefit and return-on-investment analyses to support system implementation
Added 1 day ago
S
Senior ServiceNow Developer & Platform Architect
SereneAid
Toronto, ON
- Full-time
Troubleshoot and resolve technical issues arising during software implementation, operation, conversion, and migration activities.
Added 1 day ago
RR
Product specialist - (information technology) it
Rose Rocket
Toronto, ON
- From $52.87 CAD / hour
- Full-time
- Hybrid
Develop and implement policies and procedures throughout the software development life cycle
Added 1 day ago
UO
Research Agreements Specialist
University of Victoria
Victoria, BC
- Full-time
The Research Agreements Specialist (RAS) plays a critical role in facilitating the timely and efficient review and negotiation of legal agreements necessary to enable research at the…
Added 1 day ago
TL
HACCP & CTPAT/PIP Specialist
Transx Ltd
Calgary, AB · Rosser, MB
- Full-time
Work with key stakeholders and service providers on the successful and effective implementation of new software solutions.
Added 1 day ago
CM
Bad Debt Recovery Specialist
CanCap Management Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Aligned with the Repayment Servicing Team, a Bad Debt Recovery Specialist plays an essential role by establishing achievable repayment resolutions with customers to maximize the recovery of…
Added 1 day ago
BL
IT Support Specialist
BC Legal Management Association
Vancouver, BC
- Other
Reporting to the Director, IT, the IT Support Specialist provides advanced technical support to lawyers, legal assistants, and business professionals across the Firm. The role serves as a…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 9, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 10, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Provide onsite and remote technical support for users, Windows systems, enterprise infrastructure, networks, and specialized operational technology. Troubleshoot and maintain equipment and systems, respond to service tickets, support deployments and upgrades, and maintain inventory, documentation, and operational records.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on IT support and knowledge of Windows, Active Directory, networking, and hardware troubleshooting. Candidates must have a valid Ontario Class G or Quebec-equivalent driver’s licence, provide a recent driver’s abstract, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Infrastructure Troubleshooting
Ticketing Systems
IT Security
Customer Service
Technical Documentation
Server Support
Network Equipment
Peripheral Devices
Analytical Skills

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Operating System Updates
Security Patching
Ticketing Systems
Service Desk
IT Security
ITIL
CUPPS
CUSS
Kiosks
Boarding Pass Printers
Baggage Tag Printers
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Hardware and Software Inventory
Infrastructure Upgrades
Driver’s Licence
Security Clearance

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