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Added 9 mins ago
SG
Fixed Plant Maintenance Planner
Skeena Gold + Silver
Calgary, AB · AB · Kamloops, BC · Kelowna, BC · Vancouver, BC · BC · Kitimat-Stikine A, BC · Edmonton, AB
- Full-time
…electrical/instrumentation work, ensuring labour, materials, tools, technical information, permits, isolation requirements, and external services are identified and available before work is…
Added 20 mins ago
CC
Director, Design and Construction
Canadian College of Health Leaders - Northwestern Ontario Chapter
ON · Kenora, ON
- Full-time
…chemotherapy, rehabilitation, diagnostic imaging, visiting specialist services, and community mental health and addictions programming. Supported by a dedicated team and accredited by…
Added 20 mins ago
BI
Business Development Specialist (Inside Sales)
BMO Insurance
Winnipeg, MB
- Full-time
Provides technical support on products, illustration software and other tools.
Added 20 mins ago
UO
UService Service Advisor - Finance
University of Calgary
Calgary, AB
- Full-time
Maintain strict confidentiality when handling sensitive personal, employment, financial, institutional, and technical information in accordance with university policy, FOIP legislation, and…
Added 20 mins ago
C
Specialist Design & Construction-CA
CN
Toronto, ON
- Full-time
Added 20 mins ago
UO
Graduate Scholarship Officer, Faculty of Graduate Studies
University of Calgary
Calgary, AB
- Full-time
Exercises sound judgment and decision making, identifying potential problems and solutions Technical Support (15%)
Added 20 mins ago
BI
Business Development Specialist (Inside Sales)
BMO Insurance
Vancouver, BC
- Full-time
Provides technical support on products, illustration software and other tools.
Added 20 mins ago
SR
Senior IT Administrator
STRIVE Recruitment Inc.
Surrey, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions across Technology, Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE…
Added 20 mins ago
BI
Business Development Specialist (Inside Sales) - Asian Markets
BMO Insurance
Vancouver, BC
- Full-time
Provides technical support on products, illustration software and other tools.
Added 20 mins ago
M
Senior DevOps Specialist (SaaS Healthcare)
MEDFAR
Montreal, QC
- Full-time
As a Senior Cloud / DevOps Specialist, you take ownership of designing, implementing, and maintaining cloud infrastructure and platform solutions with a high degree of autonomy. You make…
Added 20 mins ago
Q-
MONTREAL (HYBRID) Incident Manager
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC
- Full-time
- Ability to follow technical discussions across common production and infrastructure domains (including servers, Windows/Linux/Unix, storage, and databases) and ask relevant questions…
Added 20 mins ago
BI
Business Development Specialist (Inside Sales)
BMO Insurance
Saskatoon, SK
- Full-time
Provides technical support on products, illustration software and other tools.
Added 22 mins ago
CF
SEO Specialist
Cubicle Fugitive
Hamilton, ON
- Full-time
We are looking for an SEO specialist who is equal parts curious thinker, technical problem-solver, marketer, analyst, and trusted client advisor.
Added 54 mins ago
AI
Technical Quality Specialist
ATS Industrial Automation
Cambridge, ON
- Full-time
The Technical Quality Specialist is responsible for providing technical support to all aspects of the Business and Quality Management System and supporting internal and external operations.…
Added 54 mins ago
N
Project Specialist
Nexans
Sidney, BC
- Temporary
The Project Specialist mission is to manage the full lifecycle of complex, large-scale project opportunities within an assigned strategic market vertical - from early-stage identification…
Added 54 mins ago
SJ
Systems Analyst, Pharmacy
St. Joseph's Health Care London
London, ON
- Full-time
Working closely alongside the Pharmacy Systems Specialist, this role contributes to the building, testing and maintenance of medication builds in our electronic health record system (e.g.,…
Added 54 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 54 mins ago
T
Training Specialist
ThoughtStorm
Toronto, ON
- Contract
Seeking a Senior Training Specialist with 10+ years of adult training experience and at least 5 years of hands-on Audio-Visual (AV) and Video Conferencing technology experience.
Added 54 mins ago
CF
SEO Specialist
Cubicle Fugitive Inc.
Hamilton, ON
- Full-time
We are looking for an SEO specialist who is equal parts curious thinker, technical problem-solver, marketer, analyst, and trusted client advisor.
Added 55 mins ago
TT
Junior Manufacturing Engineering Specialist
Trojan Technologies
London, ON
- Full-time
Reporting to the Manufacturing Engineering Manager the Junior Manufacturing Engineering Specialist is responsible for supporting the execution and continuous improvement of manufacturing…
Added 55 mins ago
B
Business Development Specialist (Inside Sales)
BMO
Vancouver, BC · WGA
- Full-time
Provides technical support on products, illustration software and other tools.
Added 55 mins ago
B
Business Development Specialist (Inside Sales)
BMO
Winnipeg, MB · Saskatoon, SK
- Full-time
Provides technical support on products, illustration software and other tools.
Added 55 mins ago
B
Business Development Specialist (Inside Sales) - Asian Markets
BMO
Vancouver, BC · WGA
- Full-time
Provides technical support on products, illustration software and other tools.
Added 1 hour ago
Manager, Mobile Device & Endpoint Operations
Purolator
ON · Mississauga, ON
…improvements for IT operations applications, working with existing technical…
Added 1 hour ago
Manager Mobile Solutions Technology
Purolator
ON · Mississauga, ON

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 14, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 15, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology, while providing onsite and remote support and resolving service desk requests. Assist with technology deployments and upgrades, maintain inventories and documentation, and support infrastructure and operational systems across the facility.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, with hands-on IT support, Windows, Active Directory, networking, and hardware troubleshooting knowledge. Candidates must have a valid Ontario Class G or Quebec-equivalent driver’s licence, provide a recent driver’s abstract, communicate effectively in English, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware and Software Troubleshooting
LAN/WAN Networking
Server and Network Equipment Support
Ticketing and Service Desk Systems
Operating System Updates and Patching
IT Security
Infrastructure Troubleshooting
Customer Service
Technical Documentation
Inventory and Licensing Management
Operational Technology Support
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
CUPPS
CUSS
Operating Technology
Building Management Systems
Telephony
Security and Access Control
Ticketing Systems
ITIL
System Logs
Operating System Patching
Infrastructure Upgrades
Hardware and Software Inventory
Driver’s Licence
Security Clearance

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