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Added 22 hours ago
MD
Grants Specialist / Grants Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
One (1) year professional experience of program administration with contract and grant management experience within a government agency or public sector organization OR Three (3) years…
Added 1 day ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Department of Administration for building, lease, and contract management.
Added 1 day ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 2 days ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
We are looking for an Administration Service Specialist to join our Group Medical Underwriting team on a 6-month contract. This position follows a hybrid work model, with employees working…
Added 2 days ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
We are seeking an experienced Payroll and Benefits Specialist to play a hands-on role in the administration, processing, and continuous improvement of both payroll and employee benefits…
Added 2 days ago
Sales Support Specialist - Bilingual
Mettler Toledo
Mississauga, ON
Collaborate with Field Sales, Customer Service, Technical Support, and Contract Administration teams to resolve customer issues.
Added 3 days ago
MD
Grants and Contracts Specialist - Grants Specialist 2 (Intermediate)
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Grants and Contracts Specialist - Grants Specialist 2
Added 4 days ago
WC
(CAN) Specialist, People (Calgary/Rocky View) 6 Month Contract
Walmart Canada
Calgary, AB
- Contract
Work closely with the National HRIS Specialist in the administration and resolution of HRIS and Time and Attendance systems. Conducting audits to ensure accurate data is maintained in order…
Added 4 days ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 4 days ago
W
(CAN) Specialist, People (Calgary/Rocky View) 6 Month Contract
Walmart
Calgary, AB
- Full-time
Work closely with the National HRIS Specialist in the administration and resolution of HRIS and Time and Attendance systems. Conducting audits to ensure accurate data is maintained in order…
Added 4 days ago
RM
Specialist, Culture & Inclusion Planning
Regional Municipality of Peel
Brampton, ON
- Other
Status: (1) Contract Full Time; up to 8 months
Added 5 days ago
Assessing Specialist
Government of Alberta
AB
Permanent/Temporary/Wage: Hourly Wage (Temporary 1 month contract)-5 postions
Added 5 days ago
PH
Salesforce Administrator
Prospect Human Services Society
Calgary, AB
- Full-time
The Salesforce Administrator provides day-to-day administration and user support for Prospect's Salesforce platform (PERCI), including routine requests, simple configuration, user access,…
Added 6 days ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 8 days ago
FN
Resolution Specialist--Bilingual, Collections
First National Financial LP
Montreal, QC
- Contract
We are hiring a Resolution Specialist--Bilingual, Collections!
Added 8 days ago
H
Technical Specialist
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Duration: 6-Month Contract (Dec 6, 2026 – Jun 4, 2027)
Added 9 days ago
AT
Dayforce Functional/Technical Application Consultant
Altis Technology
Toronto, ON · Greater Toronto Area, Canada
- $80 to $90 CAD / hour
- Contract
Duration: 6-month, full-time contract, ending April 30, with possibility of extension
Added 10 days ago
PI
Engagement and Retention Specialist
Polycultural Immigrant & Community Services
Toronto, ON · Scarborough, ON
- Contract
Reporting to the Program Manager, the Engagement and Retention Specialist plays a pivotal role in helping clients secure, sustain, and succeed in employment through ongoing engagement,…
Added 10 days ago
LL
Learning and Development Coordinator - 12 month contract
Liebherr-Canada Ltd.
Burlington, ON
- Contract
Coordinate training schedules, course administration, enrollment processes, materials, and logistics to ensure a seamless learner experience.
Added 10 days ago
LL
Bilingual HR Assistant- 12 month contract
Liebherr-Canada Ltd.
Burlington, ON
- Contract
Strong system administration and data management skills
Added 10 days ago
AC
Payroll Specialist
Aston Carter
Calgary, AB
- $24.03 to $28.84 CAD / hour
- Contract
We are seeking a detail-oriented Payroll Support Specialist to assist the Payroll Lead with day-to-day payroll data entry and administration for employees across multiple provinces. This…
Added 10 days ago
H
Sr Program Specialist - P3 Facility Management
Honeywell
Markham, ON
- Full-time
As a Sr Program Specialist you will leverage your project management and organizational skills to oversee various business projects aimed at driving sales growth. Your efforts will…
Added 12 days ago
Information Officer Supervisor
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 12 days ago
OO
Fern Hill School (Ottawa) - Principal
OFIS Ontario Federation of Independent Schools
Ottawa, ON
- Full-time
Salary Range: $86,000 - $110,000 (12-month contract)
Added 15 days ago
B&
Talent Acquisition Specialist (Nuclear)
Black & McDonald Limited
Pickering, ON
- Contract
The Talent Acquisition Specialist is located in Pickering and typically reports directly to the Regional Human Resources Manager. The Talent Acquisition Specialist plays a key role in…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 24, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 25, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology, while providing onsite and remote support and resolving service desk requests. Assist with technology deployments and upgrades, maintain inventories and documentation, and support infrastructure and operational systems across the facility.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on IT support, Windows, Active Directory, hardware, and networking knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Infrastructure Troubleshooting
Ticketing Systems
User Account Administration
Network Equipment Support
Server Support
IT Security
Customer Service
Technical Documentation
Operational Technology Support

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Ticketing Systems
Operating System Updates
Security and Access Control
Building Management Systems
Operational Technology
ITIL
IT Service Management
Hardware and Software Inventory
Infrastructure Upgrades
Technical Documentation
Driver’s Licence
Security Clearance

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