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Added 26 mins ago
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Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Billing Specialist (SaaS Billing) based in Canada.
Added 1 hour ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
Support Microsoft Windows environments, Microsoft 365 applications, mobile devices, and common business applications
Added 1 hour ago
A
E-Mail and CRM Specialist
Ardene
Laval, QC
- Full-time
Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not…
Added 1 hour ago
A
Operations Specialist
Ardene
Laval, QC
- Full-time
We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational…
Added 1 hour ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store…
Added 1 hour ago
Human Resources Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
collaboratively with our specialist groups in the Human Resources portfolio,
Added 1 hour ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Proficient computer skills, including Microsoft Office applications.
Added 1 hour ago
Research Coordinator, Health Equity and Social Accountability
University of Saskatchewan
Saskatoon, SK
Salary Family (if applicable): Specialist Professional
Added 1 hour ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Dean, Academic Innovation, the Academic Quality Assurance (AQA) Specialist supports the College’s commitment to academic excellence through the coordination, development,…
Added 1 hour ago
CE
Nutrition Specialist
Compass Early Learning and Care
Otonabee-South Monaghan, ON · Northern Lights
- Full-time
Compass Early Learning and Care does not use Artificial Intelligence (AI) to make hiring decisions. We value authentic applications that accurately reflect each candidate's skills,…
Added 1 hour ago
TE
Payroll Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $50,000 to $60,000 CAD / year
The Payroll Specialist is responsible for the accurate, timely, and compliant processing of payroll for employees and owner operators. This role ensures payroll records are maintained…
Added 1 hour ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 2 hours ago
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Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
Added 2 hours ago
NF
Client Service Associate
Northbridge Financial
Mississauga, ON
- Full-time
- Other
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 3 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 3 hours ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 3 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Professional Standards and Training Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what…
Added 3 hours ago
BT
Bookkeeper
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 hours ago
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Staff Accountant (CPA Student), Assurance & Advisory
Baker Tilly Canada
Dartmouth, NS
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
AG
Process Control Specialist
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Supervisor – Electrical & Instrumentation, the Process Control Specialist is responsible for process control systems programming and systems operations. They will provide…
Added 5 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…implementation, and maintenance of the City’s website, web-based applications, software, data (including databases and interfaces), enterprise system and other…
Added 5 hours ago
NF
Client Service Associate
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 6 hours ago
NB
Banking Advisor
National Bank of Canada
Bathurst, NB
- Full-time
Help clients use our banking applications and ABMs.
Added 6 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 6 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 24, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 25, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology, while providing onsite and remote support and resolving service desk requests. Assist with technology deployments and upgrades, maintain inventories and documentation, and support infrastructure and operational systems across the facility.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on IT support, Windows, Active Directory, hardware, and networking knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Infrastructure Troubleshooting
Ticketing Systems
User Account Administration
Network Equipment Support
Server Support
IT Security
Customer Service
Technical Documentation
Operational Technology Support

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Ticketing Systems
Operating System Updates
Security and Access Control
Building Management Systems
Operational Technology
ITIL
IT Service Management
Hardware and Software Inventory
Infrastructure Upgrades
Technical Documentation
Driver’s Licence
Security Clearance

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