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Added 8 mins ago
G
Experimentation Consultant
GAIN
Vancouver, BC
- $82,000 to $90,000 CAD / year
- Full-time
…brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
Added 8 mins ago
TI
Experimentation Consultant
This is Gain Ltd
Remote, Canada
- $82,000 to $90,000 CAD / year
- Full-time
- Remote
…brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
Added 38 mins ago
SP
SMB Account Executive – Data Foundation (MuleSoft + Informatica) AE or Informatica Specialist AE (Toronto)
Salesforce Partner Canada
Toronto, ON
- Full-time
Informatica Account Executive (Specialist AE): You are the deep domain expert for Informatica's Intelligent Data Management Cloud™ (IDMC). Partnering directly with Prime Account Executives,…
Added 54 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
Integrate GenAI capabilities into enterprise applications and internal platforms while contributing reusable components to shared AI/ML ecosystems.
Added 1 hour ago
RB
Director, Financial Crimes Risk Assessment
Royal Bank of Canada
Toronto, ON
- Full-time
As Director, Financial Crimes Risk Assessment you are responsible for the design and execution of the enterprise risk assessment. In this role, you will identify and assess inherent risks…
Added 1 hour ago
R
Director, Financial Crimes Risk Assessment
RBC
Toronto, ON
- Full-time
As Director, Financial Crimes Risk Assessment you are responsible for the design and execution of the enterprise risk assessment. In this role, you will identify and assess inherent risks…
Added 1 hour ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
We are hiring one full-time, permanent System Implementation Specialist to join our Systems Department, working on our Priority ERP stream. This posting is for an existing vacancy.
Added 1 hour ago
M
Technology Product Specialist
MNP
Calgary, AB
- Full-time
Make an impact with our Solution Delivery team as Technology Product Specialist. This diverse team of professionals effectively drives change and successful outcomes while ensuring…
Added 2 hours ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Specialist to join our Systems Department, working on our Priority
Added 2 hours ago
A
Senior Information Management Specialist
Akkodis
Toronto, ON
- Contract
Position: Senior Information Management Specialist
Added 3 hours ago
M
RQ11574 - Information Management Specialist - Senior
Maarut
Toronto, ON
- Contract
requirements and their implementation in unstructured data applications;
Added 3 hours ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 3 hours ago
K
Tax Specialist, Enterprise Tax
KPMG
Ottawa, ON
- Full-time
As part of the Enterprise Tax practice, you will work with privately owned businesses, entrepreneurs, and dynamic organizations on a wide range of tax planning and compliance matters.…
Added 3 hours ago
TL
In-house Legal Counsel
Toronto Lawyers Association
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
…is genuinely outside your depth and needs outside counsel or specialist…
Added 3 hours ago
NA
Technical Services - Security Systems Specialists
New Age Group
Concord, ON
- Full-time
If you are a certified Integration Specialist looking to work with advanced security technologies and enterprise‑level systems, we encourage you to apply.
Added 4 hours ago
Estate Specialist
Scotiabank
ON · Mississauga, ON
Knowledge of the Following Systems: RPM SSUI, IPUI, AS400 Image, Intralink, Sales Builder, TLS, SAM Credit Applications, Enterprise Complaint Management System (ECMS), Sole proprietorship…
Added 4 hours ago
GS
AI Enablement Specialist/Senior
Guidewire Software
Toronto, ON
- Full-time
Guidewire is hiring an AI Enablement Specialist to make complex technology accessible and empower employees to embrace AI-driven ways of working. In this role, you will lead end-to-end…
Added 5 hours ago
CC
Specialist, Provisioning
Cogeco Connexion
Burlington, ON
- Full-time
Responsible for assisting design, development, implementing and maintaining of enterprise-wide customer premises equipment (CPE) activation, provisioning, and operations applications and…
Added 5 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…implementation, and maintenance of the City’s website, web-based applications, software, data (including databases and interfaces), enterprise system and other…
Added 5 hours ago
C
Specialist, Provisioning
Cogeco
Burlington, ON
- Full-time
Responsible for assisting design, development, implementing and maintaining of enterprise-wide customer premises equipment (CPE) activation, provisioning, and operations applications and…
Added 6 hours ago
R&
HR Specialist III
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled HR Specialist III to join our client in support of an existing vacancy.
Added 6 hours ago
S
Testing Specialist
SynergyLoft
Vancouver, BC
- Contract
The ERP Testing Specialist will help define, develop and complete the testing plan for SAP S/4HANA and other SAP related systems including procurement, human capital management, expense…
Added 7 hours ago
AU
Systems and Process Specialist
Ambrose University
Calgary, AB
- Full-time
Proficiency in business applications, enterprise systems, and reporting tools.
Added 7 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 8 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 24, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 25, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology, while providing onsite and remote support and resolving service desk requests. Assist with technology deployments and upgrades, maintain inventories and documentation, and support infrastructure and operational systems across the facility.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on IT support, Windows, Active Directory, hardware, and networking knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Infrastructure Troubleshooting
Ticketing Systems
User Account Administration
Network Equipment Support
Server Support
IT Security
Customer Service
Technical Documentation
Operational Technology Support

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Ticketing Systems
Operating System Updates
Security and Access Control
Building Management Systems
Operational Technology
ITIL
IT Service Management
Hardware and Software Inventory
Infrastructure Upgrades
Technical Documentation
Driver’s Licence
Security Clearance

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