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Added 3 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Calgary, AB
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 3 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Ottawa, ON
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 7 hours ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 9 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 9 hours ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 14 hours ago
SA
Finance Manager
STAN AI
Toronto, ON · North York, ON
- $105,000 to $130,000 USD / year
- Full-time
Automation & Intelligent Workflows: Evaluate, implement and continuously improve our Finance systems (billing, sales tax, spend management, reporting infrastructure), bringing a curious,…
Added 17 hours ago
H
Structural BIM Designer
HDR
Vancouver, BC
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 17 hours ago
H
Structural BIM Designer
HDR
Vancouver, BC
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
Intermediate experience working with orchestration and configuration management systems such as Ansible or Puppet, and infrastructure-as-code systems such as CloudFormation or Terraform,…
Added 1 day ago
Legal Counsel - FinTech
Ebury
Toronto, ON
Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
Added 1 day ago
CG
Technical Specialist - Industrial
CSA Group
Toronto, ON
- $4,566.41 CAD / week
- Full-time
The Technical Specialist serves as a technical-commercial leader supporting the growth of CSA Group's Data Center and Industrial Equipment business. This role partners closely with Business…
Added 2 days ago
U
TSG Specialist I
UPS
Caledon, ON
- Full-time
…and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and…
Added 2 days ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 2 days ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 2 days ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 2 days ago
A
Data Historian Specialist
Actalent
Calgary, AB
- $40 to $60 CAD / hour
- Full-time
The Data Historian Specialist provides full-time sustainment and support for a large, complex AVEVA PI historian environment serving a major Alberta utility-system operator. This role…
Added 2 days ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 2 days ago
GV
Senior Cybersecurity Engineer (Center of Excellence)
GE Vernova
Markham, ON
- $146,200 to $219,200 CAD / year
- Full-time
Build automated checks that compare as-built systems against the COE reference baselines and produce the evidence for milestone reviews, FAT and SAT.
Added 2 days ago
GT
Bilingual Specialist, Tier 2 Support
Giant Tiger
Ottawa, ON
- Full-time
…gear, firewalls, switches, telephony, overhead paging/music systems, printers, 4G modems, and new store opening…
Added 2 days ago
E
Specialist, Infrastructure Planning (full-time)
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Specialist, Infrastructure Planning to join our team!
Added 2 days ago
E
Specialist, Infrastructure Planning
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
…driving financial excellence and innovation. We are seeking a Specialist, Infrastructure Planning to join our Alberta based team in a temporary…
Added 2 days ago
TC
Regulatory Information Management (RIM) Specialist
Tata Consultancy Services
ON · Ontario, Canada
- $55,000 to $60,000 CAD / year
- Full-time
…clients to transform themselves across the full AI stack, from infrastructure to…
Added 2 days ago
Cloud Infrastructure Data Engineering Specialist - Terraform
Capgemini
Toronto, ON
Capgemini is seeking a Cloud Infrastructure Data Engineering Specialist to join the Aperture Data Insights team within the Quantitative Technology Services (QTS) Data Cloud & Compute…
Added 2 days ago
W
Senior Procurement Contracts Specialist
Worley
AB · Edmonton, AB
- Full-time
We are seeking an experienced Senior Procurement Contracts Specialist to lead the contract administration function for major capital projects while maintaining direct responsibility for the…

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 24, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 25, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology, while providing onsite and remote support and resolving service desk requests. Assist with technology deployments and upgrades, maintain inventories and documentation, and support infrastructure and operational systems across the facility.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on IT support, Windows, Active Directory, hardware, and networking knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Infrastructure Troubleshooting
Ticketing Systems
User Account Administration
Network Equipment Support
Server Support
IT Security
Customer Service
Technical Documentation
Operational Technology Support

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Ticketing Systems
Operating System Updates
Security and Access Control
Building Management Systems
Operational Technology
ITIL
IT Service Management
Hardware and Software Inventory
Infrastructure Upgrades
Technical Documentation
Driver’s Licence
Security Clearance

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