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Added 58 mins ago
A
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
…inquiries related to marketplace, and AUTOSYNC products. The VIP Specialist will work very closely with other roles within the business. Building strong internal/external relationships and…
Added 58 mins ago
UO
Senior Specialist, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Strong interpersonal and communication skills
Added 1 hour ago
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON
…inquiries related to marketplace, and AUTOSYNC products. The VIP Specialist will work very closely with other roles within the business. Building strong internal/external relationships and…
Added 1 hour ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 1 hour ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 2 hours ago
Inclusion Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary…
Added 2 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented Billing Specialist to support SaaS billing operations, accounts receivable, and financial reconciliation across multiple business units. In this role, you…
Added 2 hours ago
AS
Search Engine Optimization Specialist
Acteur Social
Montreal, QC
- Full-time
Role Description The Search Engine Optimization Specialist will be responsible for planning, executing, and optimizing SEO strategies to improve organic visibility and drive qualified…
Added 3 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented Billing Specialist to support SaaS billing operations, accounts receivable, and financial reconciliation across multiple business units. In this role, you…
Added 4 hours ago
Transcription Services Specialist, Court Services
Veritext
AB · Vancouver, BC
…on time and flawlessly accurate. The Transcription Services Specialist, Court Services (Canada) team, plays a pivotal role in managing all aspects of preparing transcripts for the…
Added 4 hours ago
A
Operations Specialist
Ardene
Laval, QC
- Full-time
We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational…
Added 4 hours ago
Human Resources Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
collaboratively with our specialist groups in the Human Resources portfolio,
Added 4 hours ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Connects students with appropriate campus and community resources in collaboration with internal and external partners.
Added 4 hours ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Dean, Academic Innovation, the Academic Quality Assurance (AQA) Specialist supports the College’s commitment to academic excellence through the coordination, development,…
Added 4 hours ago
TE
Payroll Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $50,000 to $60,000 CAD / year
The Payroll Specialist is responsible for the accurate, timely, and compliant processing of payroll for employees and owner operators. This role ensures payroll records are maintained…
Added 5 hours ago
MI
Quality Assurance Specialist – Food Safety & Regulatory Compliance
MNG International
ON
- $47,000 to $52,000 CAD / year
- Full-time
We are looking for a motivated and detail-oriented Quality Assurance Specialist to join our team in Oshawa.
Added 5 hours ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
Communication: Primarily async via Slack, email, and documented reports with the internal team and stakeholders
Added 5 hours ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
…where the opportunities are? A career as a Beauty Operations Specialist an opportunity to flex your beauty and retail excellence know how on a regional level and to grow professionally and…
Added 6 hours ago
NF
Client Service Associate
Northbridge Financial
Mississauga, ON
- Full-time
- Other
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 6 hours ago
L
Community Specialist | Banff Ave
lululemon
Banff, AB
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 6 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 6 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Professional Standards and Training Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what…
Added 8 hours ago
NF
Client Service Associate
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 9 hours ago
NB
Banking Advisor
National Bank of Canada
Bathurst, NB
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 9 hours ago
NB
Treasury Manager
National Bank of Canada
Coquitlam, BC
- Full-time
A career as a Treasury Manager at National Bank means acting as a treasury product specialist and trusted advisor for Commercial Banking clients.

Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 24, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 25, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology, while providing onsite and remote support and resolving service desk requests. Assist with technology deployments and upgrades, maintain inventories and documentation, and support infrastructure and operational systems across the facility.

Requirements

Requires a relevant college diploma or university degree, or equivalent education and approximately three or more years of related IT experience, along with hands-on IT support, Windows, Active Directory, hardware, and networking knowledge. Candidates must have a valid Ontario Class G or Quebec equivalent driver’s licence, provide a recent driver’s abstract, and be eligible for required security screening.

Skills

IT Support
Windows Operating Systems
Active Directory
Enterprise Applications
Hardware Troubleshooting
Software Troubleshooting
LAN/WAN Networking
Infrastructure Troubleshooting
Ticketing Systems
User Account Administration
Network Equipment Support
Server Support
IT Security
Customer Service
Technical Documentation
Operational Technology Support

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Printers
Kiosks
Boarding Pass Printers
Baggage Tag Printers
CUPPS
CUSS
Ticketing Systems
Operating System Updates
Security and Access Control
Building Management Systems
Operational Technology
ITIL
IT Service Management
Hardware and Software Inventory
Infrastructure Upgrades
Technical Documentation
Driver’s Licence
Security Clearance

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