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Added 15 mins ago
TS
Senior Java Developer
Triunity Software
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Mentor junior developers and support knowledge sharing across the engineering team
Added 31 mins ago
Senior Mining Engineer
JDS Energy & Mining
Vancouver, BC
The Senior Mining Engineer will support Project Managers by completing open pit and underground mine engineering, design, planning, and operating and capital cost estimation. The Senior…
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GC
Facility Preservation Engineer – Civil
Global Cellulose Fibers
Grande Prairie, AB
- Full-time
Provide technical support for engineering projects
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- Full-time
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Added 1 hour ago
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Building structural Engineer
BPA
Repentigny, QC
- Full-time
Provide technical support to junior engineers (EITs) and drafters
Added 1 hour ago
B
Building structural Engineer
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Longueuil, QC
- Full-time
Provide technical support to junior engineers (EITs) and drafters
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PL
Mine Engineer/Planner - PL#43148
Peter Lucas
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
The Mine Engineer / Planner will provide technical engineering and planning support to underground mining operations, helping to optimize mine designs, production schedules, and operational…
Added 1 hour ago
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Instrumentation and Control Designer
Agilus Work Solutions
Calgary, AB
- Full-time
We are seeking a Senior to Principal Instrumentation & Controls Designer to provide technical leadership and deliver high-quality I&C design solutions for major industrial projects. This…
Added 1 hour ago
Facility Preservation Engineer – Civil
Global Cellulose Fibers
Grande Prairie, AB
Provide technical support for engineering projects
Added 2 hours ago
CL
Corporate Tax Manager
Charger Logistics Inc
Brampton, ON
- Full-time
Provide coaching, technical guidance, and quality control to junior tax professionals.
Added 2 hours ago
ST
Senior Chemical Process Engineer
Saltworks Technologies
Richmond, BC
- $110,000 to $150,000 CAD / year
- Full-time
Engaging directly with customers and project teams to shape technical direction and project strategy.
Added 4 hours ago
M
Associate Director, Clinical Data Management
Merck
Canada
- Full-time
…processes. Lead Therapeutic Area Standards Teams (TASTs), training, support information governance, track conformance/benefits, and mentor junior…
Added 4 hours ago
ML
Project Manager
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- Full-time
As part of Maple Leaf Food’s corporate engineering team, this position will provide technical leadership and manage the on site execution of key projects at various facilities. Projects…
Added 5 hours ago
W
Associate Technical Consultant, Environmental Scientist
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Calgary, AB
- Full-time
Managing a combination of field-based and office-based responsibilities, including technical analysis, reporting, project coordination, and client support.
Added 5 hours ago
F
Junior Structural Designer
Fluor
Vancouver, BC
- Full-time
Operating under detailed instructions and review, the purpose of this position is to provide the essential technical knowledge and perform the work listed. This role has the…
Added 6 hours ago
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Service Technician at AG Authority
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- Full-time
Support apprentices and junior technicians through on-the-job guidance and knowledge sharing, as applicable.
Added 7 hours ago
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Aviya Aerospace Systems
Longueuil, QC
- Full-time
Provide leadership, training, and technical guidance to other junior members of the team
Added 7 hours ago
AW
Instrumentation and Control Engineer
Agilus Work Solutions
Calgary, AB
- Full-time
…to take ownership of complex industrial projects and provide technical leadership? Join a multidisciplinary engineering environment where you'll lead I&C design and execution activities,…
Added 7 hours ago
CI
Junior Intel Server Support
Compugen Inc
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- Full-time
Strong troubleshooting and technical support skills
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Junior UNIX Midrange Support
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- Full-time
We are seeking a UNIX Midrange Support specialist for an onsite 12 month contract in Regina, SK.
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Intermediate Security Specialist – Security Architect - Onsite Regina, SK
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This is specifically an infrastructure-focused security architect. Mandatory experience includes projects/support involving Cisco, Azure, networking, storage, data centres, servers and…
Added 8 hours ago
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Junior Geologist
NexGen Energy Ltd.
Saskatoon, SK
- Full-time
Reporting to the Senior Geologist and Exploration Manager, the Junior Geologist will contribute to exploration activities across NexGen’s mineral tenure portfolio with the objective of…
Added 8 hours ago
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Senior Bridge Engineer
Associated Engineering
Calgary, AB
- Full-time
…this role you will be responsible for carrying out detailed technical work and leading design teams while managing projects within the defined budget, and quality requirements. The…
Added 8 hours ago
J
Chemical Process Engineer-Semiconductor
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- Full-time
…commercial facilities. You’ll be accountable for schedule and technical quality of challenging engineering tasks, as you gain familiarity with the client’s expectations, scope, budget, and…
Added 8 hours ago
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Junior Data Analyst
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Myticas Consulting

IT Operations & Systems Support Specialist (34762)

Ottawa, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 29, 2026
Experience: A combination of relevant education and approximately 3+ years of related IT experience
Posting language: English
Posted: Oct 30, 2026

Original job description

IT Systems Support Specialist – Technology & Infrastructure

Location: Ottawa, ON – On-Site

Contract: 6 Months + Extension

Start: ASAP

The Opportunity

We are seeking a hands-on IT Systems Support Specialist to provide technical support across a complex, highly operational technology environment.

This is an excellent opportunity for a Junior to Intermediate IT professional who enjoys a combination of end-user support, Windows systems, networking, infrastructure troubleshooting, and hands-on hardware support.

The successful candidate will support both traditional corporate IT infrastructure and specialized operational technology, including workstations, servers, networks, kiosks, printers, displays, telephony, security systems, and other technology used within a large operational facility.

Previous airport experience is NOT required. Experience supporting technology in an airport, transportation, logistics, healthcare, manufacturing, or other 24/7 operational environment would be considered an asset.

What You’ll Be Doing

Install, configure, maintain, and troubleshoot desktops, laptops, hardware, software, and peripheral devices
Provide responsive onsite and remote technical support to internal users
Troubleshoot Windows environments, Active Directory, Exchange, VPN, storage, and related enterprise systems
Create, modify, and remove user accounts and assist with password resets and access issues
Apply operating system updates, patches, and configuration changes
Troubleshoot and maintain LAN/WAN connectivity
Diagnose issues involving routers, switches, firewalls, servers, and other network-connected equipment
Install, configure, and support specialized hardware such as kiosks, service desks, boarding pass printers, baggage tag printers, displays, and other operational devices
Support technology associated with building systems, operational systems, displays, parking, public address, telephony, and security/access-control environments
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Analyze system logs and identify potential system or infrastructure issues
Assist with the deployment and implementation of new technology solutions
Support system upgrades and ongoing infrastructure improvements
Maintain hardware/software inventory and licensing information
Assist with ordering IT equipment, supplies, and services
Maintain technical documentation, reports, and operational logs
Perform other related IT support duties as required

What We’re Looking For

College diploma or university degree in Computer Technology, Computer Science, Information Technology, or a related discipline

A combination of relevant education and approximately 3+ years of related IT experience
Hands-on experience with IT support, systems support, infrastructure, or technical troubleshooting
Knowledge of Windows operating systems and enterprise applications
Experience with hardware and software troubleshooting
Working knowledge of Active Directory
Understanding of LAN/WAN networking and connectivity troubleshooting
Familiarity with servers, networking equipment, workstations, printers, and peripheral devices
Understanding of IT security concepts and standard IT support practices
Experience working with a ticketing/service desk system; experience with any established ticketing platform is acceptable
Strong troubleshooting and analytical abilities
Strong customer-service and interpersonal skills
Excellent verbal and written communication skills in English
Ability to prioritize multiple technical issues in a busy operational environment
Self-motivated, organized, detail-oriented, and comfortable learning unfamiliar technologies

Required – Driver’s Licence

Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.

Nice to Have

The following would be considered assets but are not mandatory:

Experience supporting technology within an airport, transportation, logistics, or other operational environment
Exposure to Common Use Passenger Processing Systems (CUPPS)
Exposure to Common Use Self-Service (CUSS) kiosks
Experience supporting passenger information kiosks, check-in desks, boarding pass printers, baggage tag printers, or similar self-service technology
Experience with building management, operational technology, display, telephony, parking, or security systems
ITIL certification or familiarity with ITIL/IT service management practices
Project coordination or project management experience
Bilingualism in English and French

Security / Clearance Requirements

The successful candidate must be eligible to complete the required background screening and security/access clearance process associated with working in a secure operational environment.

Who Will Succeed in This Role?

You don’t need to come from an airport environment to be successful.

We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a user workstation or printer one moment to a network, kiosk, server, or operational system the next.

This role is particularly well suited to an IT professional who wants to broaden their infrastructure experience beyond a traditional help desk environment while working with a diverse range of enterprise and operational technologies.

,

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot user devices, enterprise systems, networks, servers, and specialized operational technology. Respond to support tickets, assist with deployments and infrastructure improvements, and maintain inventories, documentation, and operational records.

Requirements

Requires a relevant college diploma or university degree, or a combination of relevant education and approximately three or more years of IT experience, along with hands-on systems or infrastructure support experience. Candidates need Windows, Active Directory, hardware, and networking knowledge, strong troubleshooting and communication skills, a valid Ontario Class G or Quebec-equivalent driver’s licence, and eligibility for security screening.

Skills

Windows Systems Support
Active Directory
Enterprise Applications
Hardware and Software Troubleshooting
LAN/WAN Networking
Network Connectivity Troubleshooting
Server and Infrastructure Support
Ticketing and Service Desk Systems
IT Security
Operating System Updates and Patching
User Account Administration
Printer and Peripheral Support
Kiosk and Operational Technology Support
Technical Documentation
Customer Service
Analytical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Windows
Active Directory
Exchange
VPN
LAN/WAN
Routers
Switches
Firewalls
Servers
Workstations
Kiosks
CUPPS
CUSS
Ticketing Systems
Operating System Patching
IT Security
Infrastructure Troubleshooting
Hardware Inventory
ITIL
Building Management Systems
Operational Technology
Telephony
Security and Access Control
Passenger Information Systems
Baggage Tag Printers
Driver’s Licence
Security Clearance

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