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Added 1 hour ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
…community to build relationships and deliver the desired customer experience, with a focus on new client acquisition, growing overall AUM (e.g. deposits and investments), and increasing…
Added 2 hours ago
S
Clinical Applications Specialist
Sectra
Vancouver, BC
- Full-time
As a Clinical Application Specialist, you will be a part of the deployment team for new PACS installations and product updates/additions for our existing customers. You will deliver all…
Added 7 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Calgary, AB
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 7 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Ottawa, ON
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 7 hours ago
TD
Paid Media Strategist
Tiller Digital
Calgary, AB
- Full-time
Identify performance or tracking gaps and investigate root causes, partnering with Tiller’s analytics specialist when deeper Google Analytics or Google Tag Manager implementation is required
Added 7 hours ago
A
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with…
Added 8 hours ago
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON
We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with…
Added 8 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 8 hours ago
TC
Senior QA / System Testing Specialist
TECH4SOFT Consulting
Toronto, ON
- Full-time
A public sector client is seeking a Senior Systems Testing and QA Specialist to support the delivery, maintenance, and product management lifecycle of enhancements to a suite of critical…
Added 9 hours ago
AS
Search Engine Optimization Specialist
Acteur Social
Montreal, QC
- Full-time
Experience in a digital agency or multi-client environment is an asset; proficiency in French and English is considered beneficial.
Added 9 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 9 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 9 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 9 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 11 hours ago
A
E-Mail and CRM Specialist
Ardene
Laval, QC
- Full-time
Support with building and managing customer segments to feed campaigns, journeys and digital audiences.
Added 11 hours ago
A
Operations Specialist
Ardene
Laval, QC
- Full-time
We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational…
Added 11 hours ago
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Operational Excellence Manager
Ardene
Laval, QC
- Full-time
Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store…
Added 11 hours ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
Proudly recognized as one of Canada’s Top 50 Research Colleges, we combine innovative learning with hands-on experience. Home to Alberta’s only major e-sports arena and a state-of-the-art…
Added 12 hours ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
Nice to Have: Experience with AI agents or autonomous workflows; understanding of data pipelines and analytics; experience in SaaS, startups, or digital operations.
Added 12 hours ago
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Salesforce Revenue Cloud Architect
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Toronto, ON · Greater Toronto Area, Canada
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Experience leading large-scale digital transformation initiatives.
Added 12 hours ago
LC
Senior Specialist, Beauty Operations - Contract
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Perform business reviews focused on Sales Development, Customer Experience and Business Building Tactics (i.e. Events, Services, digital tools)
Added 12 hours ago
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Associate Trade Marketing Manager (Contract)
CanPrev
Toronto, ON · North York, ON
- Full-time
Plan and execute retail marketing initiatives, including national flyer programmes, digital advertising, product launches, in-store displays, and multi-channel activations.
Added 13 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…IT solutions across cloud, cybersecurity, infrastructure and digital…
Added 13 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Professional Standards and Training Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what…
Added 16 hours ago
NB
Banking Advisor
National Bank of Canada
Bathurst, NB
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…friendly approach, listen actively and offer a people-centric experience for branch…

Myticas Consulting

Level 2 3 Network Administrator & Projects Specialist (35949)

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Myticas Consulting is working with a fast-growing Ottawa-based Managed Service Provider that delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital transformation.

Due to continued client growth and several new customer onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services team.

This is not primarily a help desk position. The successful candidate will be a strong infrastructure generalist who can combine deep hands-on technical skills with project ownership and client-facing communication.

The role will own assigned client projects from initial scoping and planning through implementation, testing, documentation and handoff, while also supporting larger projects across the Professional Services team.

Current project work includes zero trust initiatives, data centre and server migrations, infrastructure modernization, Microsoft Intune deployments and broader cybersecurity initiatives.

Key Responsibilities

Lead the planning, design, implementation and management of client infrastructure projects.
Own projects from initial scoping and technical design through implementation, testing, documentation and operational handoff.
Architect secure, reliable and scalable infrastructure solutions aligned with client requirements.
Coordinate technical resources, project schedules, dependencies, tasks and milestones.
Identify project risks, scope changes and potential delays early and communicate them clearly to management and clients.
Conduct regular project reviews and provide clear status updates, decisions and next steps.
Participate directly in hands-on implementation and troubleshooting when required.
Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
Create clear technical documentation, diagrams and post-implementation reports.
Perform structured project handoffs to the Service Desk.
Mentor junior and intermediate technicians on troubleshooting, architecture and technical best practices.
Participate in scheduled after-hours cutovers, migrations and maintenance windows where required.
Remain current on emerging infrastructure and cybersecurity technologies and proactively identify solutions that may benefit clients.

Technical Project Experience

The successful candidate should have strong practical experience across several of the following areas:

Networking & Security

Firewall deployments and migrations, including Fortinet/FortiGate, Sophos, Cisco ASA and/or pfSense.
Layer 2/3 switching, VLAN design, routing and network segmentation.
VPNs and SD-WAN.
Zero trust security architecture and implementation.
MFA, Conditional Access, device compliance and identity-based security.
Network segmentation and secure remote-access technologies.

Experience with technologies such as Fortinet ZTNA, Sophos ZTNA, AppGate or Tailscale would be valuable.

Infrastructure & Virtualization

Microsoft Windows Server 2016–2022.
Active Directory, DNS and DHCP.
Server builds and migrations.
Domain migrations.
High availability and clustering.
Storage technologies including NAS, SAN, iSCSI, SMB and NFS.
Data centre and infrastructure migrations.
Hyper-V, VMware ESXi, XCP-ng and/or Proxmox.

Backup & Disaster Recovery

Veeam Backup & Replication.
Backup architecture, implementation and recovery testing.
Datto or comparable backup / DR platforms.
Disaster recovery planning and implementation.

Microsoft Cloud & Modern Workplace

Microsoft 365.
Azure / Entra ID.
Hybrid identity.
MFA and Conditional Access.
Microsoft Intune deployments.
Device management and compliance policies.
Azure networking.
Azure Firewall.
Site-to-Site VPN and/or ExpressRoute.

Automation & MSP Technologies

PowerShell.
Linux shell scripting, including Bash / SH.
RMM and PSA platforms such as Autotask, ConnectWise and N-Central.

Required Qualifications

Strong hands-on Level 2/3 infrastructure and network administration experience.
Proven experience delivering infrastructure projects from beginning to end.
Strong knowledge of networking, firewalls, servers, virtualization, backup / DR and Microsoft infrastructure.
Ability to move comfortably between technical architecture, project planning and hands-on implementation.
Experience managing project schedules, technical resources, milestones, dependencies and risks.
Strong troubleshooting and root-cause analysis skills.
Excellent written and verbal communication.
Comfortable working directly with clients, including senior executives and business leaders.
Strong documentation skills.
Self-motivated and technically curious, with an interest in testing and learning new technologies.

Preferred Experience

Previous MSP or IT consulting experience is strongly preferred, but not mandatory.
Experience supporting multiple client environments and technology stacks.
Infrastructure modernization and migration experience.
Cybersecurity / zero trust exposure.
Experience designing highly available infrastructure.
Relevant certifications such as:
- Fortinet NSE / Fortinet certifications
- Sophos
- VMware
- Veeam
- Microsoft
- Cisco

What They Are Looking For

This role is best suited to someone who is more than a narrow technical specialist.

The client is looking for someone who can understand a customer environment, identify the appropriate solution, build a plan, coordinate the necessary resources and then step in technically when needed.

Strong communication is critical. The successful candidate must be comfortable explaining technical decisions and project status to both technical teams and non-technical business leaders.

They are particularly interested in people who are naturally curious about technology, security threats and new infrastructure solutions and who actively develop their skills beyond day-to-day assigned tasks.

Schedule / Project Expectations

Most project planning, design, scoping and client communication occurs during regular business hours.

Some infrastructure migrations, implementations and cutovers will take place during evenings or weekends to minimize client disruption.

As part of a managed services environment, senior technical staff may also occasionally assist with major client incidents outside normal business hours.

,

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More about this job

Responsibilities

Lead client infrastructure projects from scoping and design through implementation, testing, documentation, and operational handoff, coordinating schedules, resources, dependencies, and risks. Provide hands-on Level 2/3 infrastructure support, contribute to escalations and after-hours cutovers, and mentor technicians while communicating project progress to clients and management.

Requirements

Requires strong hands-on Level 2/3 network and infrastructure administration experience, proven end-to-end project delivery, and broad knowledge of networking, firewalls, servers, virtualization, backup and disaster recovery, and Microsoft infrastructure. Candidates should be effective in project planning and technical implementation, with strong troubleshooting, documentation, and client communication skills; MSP or consulting experience is preferred.

Skills

Network Administration
Firewall Deployment
Network Segmentation
Zero Trust Security
Windows Server
Active Directory
Virtualization
Backup and Disaster Recovery
Microsoft 365
Azure and Entra ID
Microsoft Intune
PowerShell
Troubleshooting
Technical Documentation
Client Communication

Visa sponsorship

Not detected in the job text

Keywords

Fortinet
FortiGate
Sophos
Cisco ASA
pfSense
Layer 2/3 Switching
VLAN
Routing
VPN
SD-WAN
Zero Trust
Windows Server
Active Directory
DNS
DHCP
Hyper-V
VMware ESXi
Proxmox
Veeam Backup & Replication
Microsoft 365
Azure
Entra ID
Microsoft Intune
Conditional Access
PowerShell
Bash
Autotask
ConnectWise
N-Central
Infrastructure Migration

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