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Added 18 mins ago
AC
Accounts Receivable Specialist
Aston Carter
AB · Edmonton, Alberta
- $21 to $24 CAD / hour
- Contract
Our client is seeking an Accounts Receivable Specialist to support billing, collections, and customer account management activities in a fast-paced, high-volume environment. This role is…
Added 1 hour ago
SS
Client Service and Operations Specialist - Security Services
Securiguard Services Ltd.
Ottawa, ON
- Full-time
We are rapidly evolving our business, and we are looking for a seasoned and motivated Client Service and Operations Specialist to oversee the day-to-day operations of our Ottawa Region.…
Added 3 hours ago
A
Spécialiste Qualité Fournisseurs
Actalent
Mirabel, QC
- $40 to $55 CAD / hour
- Contract
Added 3 hours ago
A
Spécialiste Qualité Fournisseurs
Actalent
Mirabel, QC
- $40 to $55 CAD / hour
- Contract
Added 3 hours ago
BT
CPA Candidate
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 hours ago
BT
Articling Student
Baker Tilly Canada
Victoria, BC
- Internship
As an Articling Student, you will be exposed to all aspects of client service work including accounting, assurance and tax engagements. In addition, you will have the opportunity to work on…
Added 3 hours ago
A
Spécialiste De La Documentation En R&D
Actalent
Montreal, QC
- $25 to $33 CAD / hour
- Contract
We are seeking a detail-oriented R&D Documentation Specialist to support engineering and product lifecycle documentation activities. This role is responsible for managing controlled…
Added 4 hours ago
AC
Spécialiste De La Chaîne Dapprovisionnement / Supply Chain Specialist
Aston Carter
Montreal, QC · Saint-Laurent, Quebec
- $38 to $48 CAD / hour
- Contract
The Technical Supply Chain Specialist serves as a key link between Engineering, Planning, and Procurement teams. This role manages Bills of Materials (BOMs), develops sourcin
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 6 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 6 hours ago
W
Spécialiste du service à la clientèle/CS Specialist
WeCook
Dorval, QC
- Full-time
The Customer Service Specialist provides prompt, professional, and caring service to WeCook clients. The role responds to inquiries, resolves order and account issues, documents…
Added 6 hours ago
LH
2600001461 - Peer Support Specialist
Lakeridge Health
Oshawa, ON
- Full-time
Reporting to the Manager, Emergency Mental Health and Addictions (MHA), the Peer Support Specialist for Emergency Department (ED) MHA will work collaboratively with the MHA Program and ED…
Added 6 hours ago
NB
Financial Advisor
National Bank of Canada
Saint-Bruno, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 7 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 7 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
ON · Ontario, Canada
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 7 hours ago
A
Avaya Aura Security Remediation Consultant
Anovia
Remote, Canada
- $55,000 to $75,000 CAD / year
- Temporary
- Remote
Anovia is seeking Avaya Aura specialists to support and remediate security vulnerabilities across Avaya Aura voice environments. You will work NOC tickets, inventory in-scope systems, apply…
Added 7 hours ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 7 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Norfolk, ON
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 7 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 7 hours ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
…with team leadership responsibilities, ensuring exceptional service delivery to corporate clients while supporting day-to-day travel operations.The ideal candidate is an experienced…
Added 8 hours ago
TI
Product Specialist - Risk Management and Portfolio Solutions
TS Imagine
Montreal, QC
- Full-time
The Financial Product Specialist acts as the primary contact for all customers, focusing on our market-leading Risk management products. Our products are based on cutting-edge technologies…
Added 8 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 8 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 8 hours ago
C
Client Engagement Associate
CIBC
Gibsons, BC
- Full-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 8 hours ago
BB
Associé(e) aux ventes - Mobile (Temps partiel) / Mobile Sales Associate (Part Time)
Best Buy Canada
Montreal, QC
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).

Myticas Consulting

Level 2 3 Network Administrator & Projects Specialist (35949)

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Myticas Consulting is working with a fast-growing Ottawa-based Managed Service Provider that delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital transformation.

Due to continued client growth and several new customer onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services team.

This is not primarily a help desk position. The successful candidate will be a strong infrastructure generalist who can combine deep hands-on technical skills with project ownership and client-facing communication.

The role will own assigned client projects from initial scoping and planning through implementation, testing, documentation and handoff, while also supporting larger projects across the Professional Services team.

Current project work includes zero trust initiatives, data centre and server migrations, infrastructure modernization, Microsoft Intune deployments and broader cybersecurity initiatives.

Key Responsibilities

Lead the planning, design, implementation and management of client infrastructure projects.
Own projects from initial scoping and technical design through implementation, testing, documentation and operational handoff.
Architect secure, reliable and scalable infrastructure solutions aligned with client requirements.
Coordinate technical resources, project schedules, dependencies, tasks and milestones.
Identify project risks, scope changes and potential delays early and communicate them clearly to management and clients.
Conduct regular project reviews and provide clear status updates, decisions and next steps.
Participate directly in hands-on implementation and troubleshooting when required.
Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
Create clear technical documentation, diagrams and post-implementation reports.
Perform structured project handoffs to the Service Desk.
Mentor junior and intermediate technicians on troubleshooting, architecture and technical best practices.
Participate in scheduled after-hours cutovers, migrations and maintenance windows where required.
Remain current on emerging infrastructure and cybersecurity technologies and proactively identify solutions that may benefit clients.

Technical Project Experience

The successful candidate should have strong practical experience across several of the following areas:

Networking & Security

Firewall deployments and migrations, including Fortinet/FortiGate, Sophos, Cisco ASA and/or pfSense.
Layer 2/3 switching, VLAN design, routing and network segmentation.
VPNs and SD-WAN.
Zero trust security architecture and implementation.
MFA, Conditional Access, device compliance and identity-based security.
Network segmentation and secure remote-access technologies.

Experience with technologies such as Fortinet ZTNA, Sophos ZTNA, AppGate or Tailscale would be valuable.

Infrastructure & Virtualization

Microsoft Windows Server 2016–2022.
Active Directory, DNS and DHCP.
Server builds and migrations.
Domain migrations.
High availability and clustering.
Storage technologies including NAS, SAN, iSCSI, SMB and NFS.
Data centre and infrastructure migrations.
Hyper-V, VMware ESXi, XCP-ng and/or Proxmox.

Backup & Disaster Recovery

Veeam Backup & Replication.
Backup architecture, implementation and recovery testing.
Datto or comparable backup / DR platforms.
Disaster recovery planning and implementation.

Microsoft Cloud & Modern Workplace

Microsoft 365.
Azure / Entra ID.
Hybrid identity.
MFA and Conditional Access.
Microsoft Intune deployments.
Device management and compliance policies.
Azure networking.
Azure Firewall.
Site-to-Site VPN and/or ExpressRoute.

Automation & MSP Technologies

PowerShell.
Linux shell scripting, including Bash / SH.
RMM and PSA platforms such as Autotask, ConnectWise and N-Central.

Required Qualifications

Strong hands-on Level 2/3 infrastructure and network administration experience.
Proven experience delivering infrastructure projects from beginning to end.
Strong knowledge of networking, firewalls, servers, virtualization, backup / DR and Microsoft infrastructure.
Ability to move comfortably between technical architecture, project planning and hands-on implementation.
Experience managing project schedules, technical resources, milestones, dependencies and risks.
Strong troubleshooting and root-cause analysis skills.
Excellent written and verbal communication.
Comfortable working directly with clients, including senior executives and business leaders.
Strong documentation skills.
Self-motivated and technically curious, with an interest in testing and learning new technologies.

Preferred Experience

Previous MSP or IT consulting experience is strongly preferred, but not mandatory.
Experience supporting multiple client environments and technology stacks.
Infrastructure modernization and migration experience.
Cybersecurity / zero trust exposure.
Experience designing highly available infrastructure.
Relevant certifications such as:
- Fortinet NSE / Fortinet certifications
- Sophos
- VMware
- Veeam
- Microsoft
- Cisco

What They Are Looking For

This role is best suited to someone who is more than a narrow technical specialist.

The client is looking for someone who can understand a customer environment, identify the appropriate solution, build a plan, coordinate the necessary resources and then step in technically when needed.

Strong communication is critical. The successful candidate must be comfortable explaining technical decisions and project status to both technical teams and non-technical business leaders.

They are particularly interested in people who are naturally curious about technology, security threats and new infrastructure solutions and who actively develop their skills beyond day-to-day assigned tasks.

Schedule / Project Expectations

Most project planning, design, scoping and client communication occurs during regular business hours.

Some infrastructure migrations, implementations and cutovers will take place during evenings or weekends to minimize client disruption.

As part of a managed services environment, senior technical staff may also occasionally assist with major client incidents outside normal business hours.

,

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More about this job

Responsibilities

Lead client infrastructure projects from scoping and design through implementation, testing, documentation, and operational handoff, while coordinating schedules, resources, risks, and client communications. Provide hands-on Level 2/3 technical support, troubleshoot infrastructure issues, mentor technicians, and contribute to migrations, modernization, and cybersecurity initiatives.

Requirements

Candidates need strong hands-on Level 2/3 infrastructure and network administration experience, proven end-to-end project delivery, and broad knowledge of networking, firewalls, servers, virtualization, backup and disaster recovery, and Microsoft infrastructure. They must be effective at project planning, troubleshooting, documentation, and communicating with clients and business leaders; MSP or consulting experience is preferred.

Skills

Network Administration
Infrastructure Project Delivery
Firewall Deployment
Layer 2/3 Switching
Routing and VLAN Design
Network Segmentation
Zero Trust Security
Windows Server
Active Directory
Virtualization
Backup and Disaster Recovery
Microsoft 365 and Azure
Microsoft Intune
PowerShell
Client Communication
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Fortinet
FortiGate
Sophos
Cisco ASA
pfSense
VLAN
VPN
SD-WAN
Zero Trust
Fortinet ZTNA
Windows Server 2016–2022
Active Directory
DNS
DHCP
Hyper-V
VMware ESXi
XCP-ng
Proxmox
Veeam Backup & Replication
Datto
Microsoft 365
Azure
Entra ID
Microsoft Intune
Azure Firewall
PowerShell
Bash
Autotask
ConnectWise
N-Central

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