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Added 3 mins ago
MD
Electronic Document Management System (EDMS) System Administrator - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 4
Added 3 mins ago
MD
Dynamics 365/ Power Platform Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 4
Added 1 hour ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 1 hour ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
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Added 1 hour ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 2 hours ago
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Environmental Health Safety Specialist
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Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a detail-oriented and proactive HSE Specialist to support our manufacturing operations in Montreal. Reporting to the North America HSE Manager and the Operations Manager,…
Added 2 hours ago
LD
TECH Specialist
London Drugs Limited
Prince George, BC
- $18.25 to $21.58 CAD / hour
- Other
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Added 3 hours ago
FT
Licensed Automotive Service Technician
Fountain Tire
Didsbury, AB
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Diagnosing the cause of any malfunction on a customer’s vehicle
Added 3 hours ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
…impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. WELL is publicly traded on the Toronto Stock Exchange under the symbol…
Added 3 hours ago
U
Senior Accountant
UPTIME
Surrey, BC
- Internship
Supervise, coach and review the work of the Accounts Receivable Specialist and Accounts Payable Specialist; set daily priorities and act as the first escalation point; Own the month-end…
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 3 hours ago
MD
Ornamental Specialist-Groundskeeper
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 5 hours ago
E
Spécialiste infrastructure / Infrastructure Specialist
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Brossard, QC
- Full-time
Eaton is currently seeking an Infrastructure Specialist - Infrastructure Services Solutions primarily for its Brossard site, but also periodically for the Lévis, Lachine and Laval sites, as…
Added 5 hours ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
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HES Specialist – Canada (East Region)
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Quebec, QC
- Full-time
Added 5 hours ago
LM
Contracts & Privacy Specialist
LabX Media Group
Midland, ON
- Full-time
Added 5 hours ago
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Samsung Home Electronics Sales and Product Specialist
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Regina, SK
- Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
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VV
Field Marketing Specialist I Enterprise Software I Cloud Technology
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Remote, Canada
- $35 to $39 CAD / hour
- Full-time
- Remote
Field Marketing Specialist I to support the execution of field marketing programs across Canada and the Communications, Media, Entertainment, and Gaming (CMEG) business segment.
Added 5 hours ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot
NB
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 5 hours ago
T
Elevated Support Senior Specialist
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- $23.43 CAD / hour
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Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 5 hours ago
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BANKING ADVISOR
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Refer your clients to your specialist colleagues for their specific needs.
Added 6 hours ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
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- $93,000 to $143,000 CAD / year
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…field, deliver sales performance and effectively build strong customer relationships. They also support customer needs to maximize short- and long-term sales performance, while placing the…
Added 6 hours ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 6 hours ago
C
Client Engagement Associate [Hourly]
CIBC
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Myticas Consulting

Level 2 3 Network Administrator & Projects Specialist (35949)

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Myticas Consulting is working with a fast-growing Ottawa-based Managed Service Provider that delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital transformation.

Due to continued client growth and several new customer onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services team.

This is not primarily a help desk position. The successful candidate will be a strong infrastructure generalist who can combine deep hands-on technical skills with project ownership and client-facing communication.

The role will own assigned client projects from initial scoping and planning through implementation, testing, documentation and handoff, while also supporting larger projects across the Professional Services team.

Current project work includes zero trust initiatives, data centre and server migrations, infrastructure modernization, Microsoft Intune deployments and broader cybersecurity initiatives.

Key Responsibilities

Lead the planning, design, implementation and management of client infrastructure projects.
Own projects from initial scoping and technical design through implementation, testing, documentation and operational handoff.
Architect secure, reliable and scalable infrastructure solutions aligned with client requirements.
Coordinate technical resources, project schedules, dependencies, tasks and milestones.
Identify project risks, scope changes and potential delays early and communicate them clearly to management and clients.
Conduct regular project reviews and provide clear status updates, decisions and next steps.
Participate directly in hands-on implementation and troubleshooting when required.
Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
Create clear technical documentation, diagrams and post-implementation reports.
Perform structured project handoffs to the Service Desk.
Mentor junior and intermediate technicians on troubleshooting, architecture and technical best practices.
Participate in scheduled after-hours cutovers, migrations and maintenance windows where required.
Remain current on emerging infrastructure and cybersecurity technologies and proactively identify solutions that may benefit clients.

Technical Project Experience

The successful candidate should have strong practical experience across several of the following areas:

Networking & Security

Firewall deployments and migrations, including Fortinet/FortiGate, Sophos, Cisco ASA and/or pfSense.
Layer 2/3 switching, VLAN design, routing and network segmentation.
VPNs and SD-WAN.
Zero trust security architecture and implementation.
MFA, Conditional Access, device compliance and identity-based security.
Network segmentation and secure remote-access technologies.

Experience with technologies such as Fortinet ZTNA, Sophos ZTNA, AppGate or Tailscale would be valuable.

Infrastructure & Virtualization

Microsoft Windows Server 2016–2022.
Active Directory, DNS and DHCP.
Server builds and migrations.
Domain migrations.
High availability and clustering.
Storage technologies including NAS, SAN, iSCSI, SMB and NFS.
Data centre and infrastructure migrations.
Hyper-V, VMware ESXi, XCP-ng and/or Proxmox.

Backup & Disaster Recovery

Veeam Backup & Replication.
Backup architecture, implementation and recovery testing.
Datto or comparable backup / DR platforms.
Disaster recovery planning and implementation.

Microsoft Cloud & Modern Workplace

Microsoft 365.
Azure / Entra ID.
Hybrid identity.
MFA and Conditional Access.
Microsoft Intune deployments.
Device management and compliance policies.
Azure networking.
Azure Firewall.
Site-to-Site VPN and/or ExpressRoute.

Automation & MSP Technologies

PowerShell.
Linux shell scripting, including Bash / SH.
RMM and PSA platforms such as Autotask, ConnectWise and N-Central.

Required Qualifications

Strong hands-on Level 2/3 infrastructure and network administration experience.
Proven experience delivering infrastructure projects from beginning to end.
Strong knowledge of networking, firewalls, servers, virtualization, backup / DR and Microsoft infrastructure.
Ability to move comfortably between technical architecture, project planning and hands-on implementation.
Experience managing project schedules, technical resources, milestones, dependencies and risks.
Strong troubleshooting and root-cause analysis skills.
Excellent written and verbal communication.
Comfortable working directly with clients, including senior executives and business leaders.
Strong documentation skills.
Self-motivated and technically curious, with an interest in testing and learning new technologies.

Preferred Experience

Previous MSP or IT consulting experience is strongly preferred, but not mandatory.
Experience supporting multiple client environments and technology stacks.
Infrastructure modernization and migration experience.
Cybersecurity / zero trust exposure.
Experience designing highly available infrastructure.
Relevant certifications such as:
- Fortinet NSE / Fortinet certifications
- Sophos
- VMware
- Veeam
- Microsoft
- Cisco

What They Are Looking For

This role is best suited to someone who is more than a narrow technical specialist.

The client is looking for someone who can understand a customer environment, identify the appropriate solution, build a plan, coordinate the necessary resources and then step in technically when needed.

Strong communication is critical. The successful candidate must be comfortable explaining technical decisions and project status to both technical teams and non-technical business leaders.

They are particularly interested in people who are naturally curious about technology, security threats and new infrastructure solutions and who actively develop their skills beyond day-to-day assigned tasks.

Schedule / Project Expectations

Most project planning, design, scoping and client communication occurs during regular business hours.

Some infrastructure migrations, implementations and cutovers will take place during evenings or weekends to minimize client disruption.

As part of a managed services environment, senior technical staff may also occasionally assist with major client incidents outside normal business hours.

,

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More about this job

Responsibilities

Lead client infrastructure projects from scoping and design through implementation, testing, documentation, and operational handoff, while coordinating schedules, resources, risks, and client communications. Provide hands-on Level 2/3 infrastructure support, troubleshoot complex issues, mentor technicians, and contribute to migrations, modernization, and cybersecurity initiatives.

Requirements

Requires strong hands-on Level 2/3 network and infrastructure administration experience, a track record of delivering projects end to end, and broad knowledge of networking, firewalls, servers, virtualization, backup and disaster recovery, and Microsoft infrastructure. Candidates should be effective project coordinators and troubleshooters with strong documentation and communication skills, including the ability to work directly with clients and business leaders.

Skills

Network Administration
Firewall Deployment
Network Security
Routing And Switching
Zero Trust Security
Windows Server
Active Directory
Virtualization
Backup And Disaster Recovery
Microsoft 365
Azure And Entra ID
Microsoft Intune
PowerShell
Client Communication
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Fortinet
FortiGate
Sophos
Cisco ASA
pfSense
Layer 2/3 Switching
VLAN
VPN
SD-WAN
Zero Trust
Windows Server 2016–2022
Active Directory
DNS
DHCP
Hyper-V
VMware ESXi
XCP-ng
Proxmox
Veeam Backup & Replication
Microsoft 365
Azure
Entra ID
Microsoft Intune
Azure Firewall
PowerShell
Bash
Autotask
ConnectWise
N-Central
Infrastructure Migration

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