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LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
As a Retail Team Lead, you'll be responsible for leading and inspiring the Retail Team while ensuring exceptional service, operational excellence, and a safe, welcoming environment for both…
Added 14 mins ago
EC
Customer Service Rep – Automotive (On-Site)
Enigma Corporation
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 44 mins ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Through store visits and other forms of communication, the incumbent will support sales growth, customer service and overall business building through various tactics. They will:
Added 44 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Prepares, conducts, and analyses customer service and department audits, develops and correlates quality indicators, prepares regular quality management reports.
Added 44 mins ago
AC
Cook
Aramark Canada
Brooks, AB
- Full-time
Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
Added 44 mins ago
AC
Events Operator I
Aramark Canada
Vermilion, AB
- $15 to $18 CAD / hour
- Internship
The Student Marketer is a part-time campus-based position responsible for supporting food service marketinginitiatives, increasing student engagement, and promoting dining programs and…
Added 44 mins ago
AC
Concessions Manager
Aramark Canada
Halifax, NS
- Full-time
…primary focus will be monitoring all aspects of food and beverage service, with a keen eye to identifying opportunities to improve efficiency and fan experience. You will be a key factor in…
Added 44 mins ago
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Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 44 mins ago
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(CAN) General Merchandise Associate
Walmart
Lethbridge, AB
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 59 mins ago
Retail Representative - Vernon
Purolator
Vernon, BC
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Added 59 mins ago
BP
Front of House Manager
Boston Pizza
Edmonton, AB
- Full-time
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Added 59 mins ago
BP
Host
Boston Pizza
Edmonton, AB
- Part-time
…acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available…
Added 59 mins ago
BP
Front of House Manager
Boston Pizza
Edmonton, AB
- Full-time
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Added 59 mins ago
BP
Server
Boston Pizza
Edmonton, AB
- Part-time
…they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order…
Added 59 mins ago
BP
Server
Boston Pizza
Edmonton, AB
- Part-time
…they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order…
Added 59 mins ago
BP
Server
Boston Pizza
Edmonton, AB
- Full-time
…they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order…
Added 59 mins ago
NF
Client Service Associate
Northbridge Financial
Mississauga, ON
- Full-time
- Other
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 1 hour ago
A
Corporate Actions Administrator
Aviso
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Provide excellent customer service to external and internal clients
Added 1 hour ago
L
Community Specialist | Banff Ave
lululemon
Banff, AB
- Full-time
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
Added 1 hour ago
S
Post Office - Clerk Post Office
Sobeys
Calgary, AB
- Full-time
The Post Office Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will ensure accurate…
Added 1 hour ago
S
In Store Bakery - Baker
Sobeys
Emerald Park, SK
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 1 hour ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
Due to continued client growth and several new customer onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional…
Added 1 hour ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
Strong customer-service and interpersonal skills
Added 1 hour ago
MC
Network Engineer (35135)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced Network Service Engineer with strong expertise in customer network service configuration to support the design, implementation, and optimization of network…
Added 1 hour ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
Build and maintain dimensional and semantic data models supporting reporting and self-service analytics.

Myticas Consulting

Network Engineer (35135)

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 24, 2026
Experience: 10+ years of experience in carrier and customer network design, operations, deployment, and support.
Posting language: English
Posted: Oct 25, 2026

Original job description

We are looking for an experienced Network Service Engineer with strong expertise in customer network service configuration to support the design, implementation, and optimization of network services. In this role, you will contribute to the scalability, reliability, and performance of network infrastructure while ensuring that service designs align with business goals and customer requirements.

On site 4 days a week in Ottawa

The Network Service Engineer will work closely with Commercial, Product, Sales Engineering, Customers, Network Engineering, and external contractor teams to provide technical guidance on network configurations, documentation, use cases, test cases, and service design improvements. This role acts as a Subject Matter Expert for network services and configurations within the service portfolio, helping ensure that implementation decisions, validation plans, and documentation meet program objectives.

Key Responsibilities

Network Design and Implementation

Design and support Layer 2 and Layer 3 routing and switching solutions to improve traffic engineering and optimize network resource usage.
Work with cross-functional teams to understand business needs and translate them into practical network solution designs.
Develop strategies to help partner business units implement and manage network service architectures.
Represent Network Engineering in the review of product change requests by assessing technical feasibility, documenting findings, and communicating potential impacts.

Network Architecture and Optimization

Support the planning and evolution of customer network architecture, with a specific focus on Layer 2 transparent networking.
Identify opportunities to improve network performance and optimize customer data network services.
Perform network assessments and recommend improvements to support network health, operational efficiency, and SLO/SLA reporting.
Build and validate proposed network architectures in a lab environment, including documentation of test cases and performance metrics.
Document and communicate network requirements to hardware and software development teams, particularly for customer-facing MEF 3.0 interfaces and networking design requirements for data processing equipment.
Participate in internal and external design and system engineering reviews, contributing materials related to Network Engineering activities.

Protocols and Standards

Maintain strong knowledge of industry protocols and standards, including IPv4, IPv6, IS-IS, BGP, segment routing, and MPLS.
Stay current on emerging segment routing technologies and apply relevant advancements to improve network capabilities.

Troubleshooting and Problem Resolution

Serve as a technical expert for complex network troubleshooting and incident resolution.
Partner with Operations teams to diagnose and resolve network issues quickly, helping minimize service interruptions.

Vendor and Solution Evaluation

Assess new networking hardware, software, and solutions that support network strategy and growth plans.
Work with vendors to understand product roadmaps and provide feedback on feature improvements.

Documentation and Knowledge Sharing

Create and maintain technical and training documentation, including network diagrams, configuration guides, and troubleshooting procedures for Product, Sales, and Sales Engineering teams.
Prepare and deliver presentations, reference materials, and test strategies for network equipment, application deployment, and operations.
Share knowledge with team members and mentor technical and customer-facing resources.
Work with Network Engineers to develop and oversee product investigations, proofs of concept, service validation activities, and lab-based product demonstrations.

Required Education And Experience

10+ years of experience in carrier and customer network design, operations, deployment, and support.
Broad experience or exposure across network product design, development, verification, deployment, and support.
Understanding of Metro Ethernet Forum standards and objectives as they relate to Carrier Ethernet Services.
Strong knowledge of routing and switching protocols, including IPv4, IPv6, BGP, OSPF, IS-IS, and MPLS.
Hands-on experience with network test devices and reporting tools such as Ixia and Spirent.
Experience with network automation and scripting using Python, Ansible, or similar tools.
Strong troubleshooting skills with the ability to diagnose and resolve complex network issues.
Demonstrated leadership ability, including mentoring engineers and customer-facing resources.
Strong understanding of security principles and practices related to network architecture.
Proven experience in network design, architecture, and optimization.
Professional certifications from Cisco, Juniper, Ciena, or equivalent are highly desirable.
Comfortable leading meetings and communicating technical issues, risks, and trends to senior management and other stakeholders at the appropriate level of detail.
Excellent verbal, written, presentation, interpersonal, and collaboration skills.
Proven ability to work effectively across cross-functional teams and organizational boundaries to achieve shared goals.

Apply About employer

More about this job

Responsibilities

Design, validate, and optimize customer network services and architectures, with a focus on Layer 2 transparent networking, routing and switching, and service performance. Provide technical guidance, troubleshoot complex issues, evaluate solutions, and create documentation and training materials while collaborating with internal teams, customers, and vendors.

Requirements

Requires 10 or more years of experience in carrier and customer network design, deployment, operations, and support, along with strong knowledge of routing and switching protocols, Carrier Ethernet standards, and network security. Candidates should have hands-on experience with Ixia or Spirent, network automation using Python, Ansible, or similar tools, and demonstrated troubleshooting, leadership, and communication skills; relevant vendor certifications are desirable.

Skills

Network Design
Layer 2 and Layer 3 Routing and Switching
IPv4 and IPv6
BGP
OSPF
IS-IS
MPLS
Segment Routing
Carrier Ethernet
MEF 3.0 Standards
Network Testing with Ixia and Spirent
Python
Ansible
Network Automation
Network Troubleshooting
Network Security

Visa sponsorship

Not detected in the job text

Keywords

Layer 2
Layer 3
IPv4
IPv6
BGP
OSPF
IS-IS
MPLS
Segment Routing
Metro Ethernet Forum
Carrier Ethernet
MEF 3.0
Ixia
Spirent
Python
Ansible
Network Automation
Network Architecture
Traffic Engineering
Transparent Networking
Network Security
Service-Level Objectives
Service-Level Agreements
Proofs of Concept
Network Testing
Network Troubleshooting
Cisco Certifications
Juniper Certifications
Ciena Certifications

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