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Myticas Consulting

SAP OTC Service Delivery Manager – Projects & Enhancements (36082)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 24, 2026
Experience: SAP OTC Functional SME with 15+ years of experience
Posting language: English
Posted: Oct 25, 2026

Original job description

The client is a global software company that develops and sells information management software. The client has a backlog of pending enhancements and is currently resource constrained, requiring support to help drive these items through to completion.

The Service Delivery Manager will be an experienced and seasoned SAP OTC lead with strong project and integration management capability. The resource will be responsible for leading small projects end to end, managing cross-functional stakeholders and owning the integrated end-to-end solution.

Required Skills & Qualifications

SAP OTC Functional SME with 15+ years of experience
SAP certification required
Strong functional experience across core Order-to-Cash processes
Strong experience with:
- Billing
- Subscriptions
Prior experience leading and managing small projects end to end
Experience owning the end-to-end solution across multiple functional and technical stakeholders
Strong cross-functional stakeholder management capability
Strong project and integration management experience

Preferred Experience

Exposure to OTC-SFDC / Salesforce integration
Exposure to SAP Global Trade Services (GTS / OSGT)

Key Deliverables

Lead small SAP OTC projects and enhancements from initiation through completion
Own the integrated end-to-end OTC solution
Coordinate and manage cross-functional stakeholders
Support completion of backlog and enhancement activities
Provide senior functional leadership across Billing, Subscriptions and related OTC processes

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More about this job

Responsibilities

Lead small SAP OTC projects and enhancements from initiation through completion, while owning the integrated end-to-end solution. Coordinate cross-functional stakeholders, help clear the enhancement backlog, and provide senior functional leadership across Billing, Subscriptions, and related OTC processes.

Requirements

Requires 15+ years of SAP OTC functional experience, SAP certification, and strong expertise in core Order-to-Cash processes, especially Billing and Subscriptions. Candidates should have experience leading small projects end to end, owning integrated solutions across functional and technical teams, and managing stakeholders; Salesforce integration and SAP GTS exposure are preferred.

Skills

SAP Order-to-Cash
SAP Functional Expertise
Billing
Subscriptions
Project Management
Integration Management
End-to-End Solution Ownership
Cross-Functional Stakeholder Management
Salesforce Integration
SAP Global Trade Services

Visa sponsorship

Not detected in the job text

Keywords

SAP
Order-to-Cash
SAP OTC
SAP Certification
Billing
Subscriptions
Project Management
Integration Management
End-to-End Solution
Cross-Functional Stakeholder Management
Functional Leadership
Enhancement Backlog
Salesforce
OTC-SFDC Integration
SAP Global Trade Services
GTS
OSGT
Information Management Software

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