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Myticas Consulting

SAP OTC Service Delivery Manager – Projects & Enhancements (36082)

  • Toronto, ON, Canada

Contract

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Job details

Job type
Contract
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Experience
SAP OTC Functional SME with 15+ years of experience
Posting language
English
Posted

Original job description

The client is a global software company that develops and sells information management software. The client has a backlog of pending enhancements and is currently resource constrained, requiring support to help drive these items through to completion.

The Service Delivery Manager will be an experienced and seasoned SAP OTC lead with strong project and integration management capability. The resource will be responsible for leading small projects end to end, managing cross-functional stakeholders and owning the integrated end-to-end solution.

Required Skills & Qualifications

  • SAP OTC Functional SME with 15+ years of experience
  • SAP certification required
  • Strong functional experience across core Order-to-Cash processes
  • Strong experience with:
    • Billing
    • Subscriptions
  • Prior experience leading and managing small projects end to end
  • Experience owning the end-to-end solution across multiple functional and technical stakeholders
  • Strong cross-functional stakeholder management capability
  • Strong project and integration management experience
Preferred Experience

  • Exposure to OTC-SFDC / Salesforce integration
  • Exposure to SAP Global Trade Services (GTS / OSGT)

Key Deliverables

  • Lead small SAP OTC projects and enhancements from initiation through completion
  • Own the integrated end-to-end OTC solution
  • Coordinate and manage cross-functional stakeholders
  • Support completion of backlog and enhancement activities
  • Provide senior functional leadership across Billing, Subscriptions and related OTC processes

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Responsibilities

Lead small SAP OTC projects and enhancements from initiation through completion, owning the integrated end-to-end solution. Coordinate cross-functional stakeholders, drive backlog completion, and provide senior functional leadership across Billing, Subscriptions, and related OTC processes.

Requirements

Requires an SAP OTC functional SME with 15+ years of experience, SAP certification, and strong knowledge of core Order-to-Cash processes, including Billing and Subscriptions. Candidates should have experience leading small projects end to end, managing cross-functional stakeholders, and overseeing project integration; exposure to Salesforce integration or SAP Global Trade Services is preferred.

Skills

  • SAP Order-to-Cash
  • Billing
  • Subscriptions
  • Project Management
  • Integration Management
  • End-to-End Solution Ownership
  • Cross-Functional Stakeholder Management
  • SAP Certification
  • Salesforce Integration
  • SAP Global Trade Services

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Management & Leadership
  • Software
  • Consulting

Keywords

  • SAP
  • Order-to-Cash
  • OTC
  • SAP Certification
  • Billing
  • Subscriptions
  • Project Management
  • Integration Management
  • End-to-End Solution
  • Cross-Functional Stakeholders
  • Functional SME
  • Enhancements
  • Backlog Management
  • Salesforce
  • OTC-SFDC Integration
  • SAP Global Trade Services
  • GTS
  • OSGT
  • Information Management Software

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