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Added 42 mins ago
SC
shift supervisor - Store# 04837, SOUTH PARK - 3931 CALGARY TRAIL
Starbucks Coffee Company
Edmonton, AB
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 42 mins ago
SC
shift supervisor - Store# 04922, EAGLESON & COWPLAND D/T
Starbucks Coffee Company
Ottawa, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 45 mins ago
EF
Kitchen & Warehousing Supervisor (Wet Kitchen & Co-Packing)
Entomo Farms
Asphodel-Norwood, ON
- Full-time
…co-packing warehousing duties. In this hands-on role, you will lead full-time, part-time, and temporary staff on the production floor while ensuring high standards of food safety, quality…
Added 58 mins ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
…project controls, the Technical Specifications Coordinator will lead the development, coordination, integration, and quality assurance of technical specifications across the High-Speed Rail…
Added 58 mins ago
A
Senior CSV Validation Engineer - Pharma industry
ALGOBRAINZ
ON · Ontario, Canada
- Contract
Lead the Building Management System validation lifecycle across all buildings from User Requirement Specification authoring through Validation Summary Report and closeout.
Added 1 hour ago
Janitorial Overnight Supervisor
United Services Group
Toronto, ON · Mississauga, ON · Brampton, ON
…services are delivered efficiently, safely and to the highest quality standards, while maintaining strong customer relationships and managing staff…
Added 1 hour ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…ensures product availability, service level attainment, cost control, and operational efficiency while supporting business growth initiatives across the M&M Food Market network. The Manager…
Added 1 hour ago
SC
shift supervisor - Store# 67497, 300 TECUMSEH ROAD EAST
Starbucks Coffee Company
Windsor, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 2 hours ago
BOH Management - CDP
Northland Properties
Edmonton, AB
Direct culinary operations on a shift basis under the guidance of the Chef to ensure a clean, organized, and successful kitchen with a focus on fresh ingredients and quality control
Added 2 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…
Added 3 hours ago
EH
Automotive Detailer - Car Washer - London West
Enterprise Holdings
London, ON
- $18.5 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 3 hours ago
KC
Senior Manager - Governance, Risk and Compliance Services / Internal Audit (Asset Management / Pensions)
KPMG Canada
Toronto, ON
- Full-time
The successful candidate will play a lead role in executing on the strategic business plan to grow market share and leading a team of professionals dedicated to servicing our Financial…
Added 3 hours ago
AC
Manufacturing Associate I
Andersen Corporation
Strathroy, ON
- Full-time
Follow all applicable procedures, Standardized Work, Control Plans, and Product Specifications.
Added 3 hours ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Lead security reviews of solution and domain architectures, ADRs, and AI-enabled platforms.
Added 3 hours ago
Security Systems Technical Lead
Convergint Technologies Ltd
Calgary, AB
Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for providing customer…
Added 3 hours ago
Plant Training & Onboarding Lead
Wentworth Technologies
Mississauga, ON
…effectively perform the work for which they were hired. The Lead partners with Operations, Human Resources, Safety, Quality, Maintenance and departmental leaders to improve employee…
Added 3 hours ago
SC
shift supervisor - Store# 04577, VALLEY CENTRE DT
Starbucks Coffee Company
Langley (District), BC · Langley, BC,CA
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04962, 456 WELLAND AVENUE
Starbucks Coffee Company
St. Catharines, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04930, LONDON TOWNE SQUARE
Starbucks Coffee Company
Calgary, AB
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 15908, GREENBANK & STRANDHERD - OTTAWA
Starbucks Coffee Company
Ottawa, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04943, ELLERSLIE & PARSONS
Starbucks Coffee Company
Edmonton, AB
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04675, APPLEBY LINE & FAIRVIEW ST
Starbucks Coffee Company
Burlington, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04273, GLENMORE LANDING
Starbucks Coffee Company
Calgary, AB
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04389, CHAMPLAIN MALL
Starbucks Coffee Company
Vancouver, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
SC
shift supervisor - Store# 04726, 200TH ST & 86TH AVE - LANGLEY
Starbucks Coffee Company
Langley Twp, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…

Myticas Consulting

Senior Trainer, Instructional Design & Training (35927)

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 9, 2026
Experience: Minimum 8+ years of experience in instructional design, technical training, and training delivery.
Posting language: English
Posted: Oct 10, 2026

Original job description

Senior Trainer, Instructional Design & Training

Role Overview

We are seeking a highly skilled and motivated Senior Trainer, Instructional Design & Training professional to lead the design, development, and delivery of high-quality training programs and enablement materials supporting a major satellite communications program for the Canadian Department of National Defence (DND).

Reporting to the GTM PMO & Business Operations Head, the successful candidate will have responsibility for the full training deliverable lifecycle, including Business Support Systems (BSS), LEO Mission and Network Operations, and User Terminal (UT) operations and field maintenance training.

The role requires the ability to translate complex technical and operational concepts into structured, accessible, and effective self-paced and instructor-led training programs. Training materials must meet Canadian accessibility, formatting, and Learning Management System (LMS) requirements.

The ideal candidate will have a proven track record of delivering technical training in complex, regulated, defence, telecommunications, or other mission-critical environments.

Key Responsibilities

Training Framework & Development

Develop comprehensive training frameworks and development plans for:

LEO Mission and Network Operations
User Terminal operations and field maintenance
Business Support Systems

Develop training based on agreed mission, system configuration, operational use cases, and scenarios.
Translate technical system requirements and operational procedures into clear and structured learning objectives and curricula.
Establish training approaches that support operational readiness and effective knowledge transfer.

Mission & Network Operations Training

Develop curriculum covering the fundamentals of LEO satellite systems and mission operations.
Develop training covering portal and API functionality, network monitoring, reporting, and operational workflows.
Create training for mission planning, routine operations, system control, and operational procedures.
Develop hands-on and scenario-based exercises to support operator proficiency.

User Terminal Training

Develop training for User Terminal configuration, components, deployment, and commissioning.
Create training covering UT operations, stowage, safety procedures, troubleshooting, and field maintenance.
Develop training for field-replaceable and field-swappable components.
Tailor training programs to each User Terminal type identified for the program.

Instructional Design & Training Materials

Design structured, repeatable, and engaging self-paced and instructor-led training programs.
Develop training materials using formats such as PowerPoint, e-learning, interactive content, and immersive video.
Ensure training materials can be deployed remotely and installed within the required IT infrastructure and LMS environment.
Develop instructor guides, student materials, presentations, demonstrations, exercises, assessments, and supporting documentation as required.
Apply adult learning principles and instructional design best practices throughout the training lifecycle.

Accessibility & Standards

Ensure web-based and digital training materials comply with applicable Canadian accessibility requirements, including CAN/ASC – EN 301 549:2024.
Develop training materials in English and ensure they meet required accessibility and formatting standards.
Use CFITES (A-P9-050-000/PT-006) as a reference for training development where applicable.
Ensure training content is suitable for deployment within government and defence IT environments.

Instructor-Led Training

Plan and deliver instructor-led training for operators and Canadian Armed Forces personnel.
Deliver classroom, hands-on, and practical training at contractor and DND facilities.
Support over-the-air (OTA) satellite training and hands-on operation of fully functional User Terminals.
Coordinate training schedules, course logistics, training environments, and required equipment.
Adapt delivery approaches to accommodate different levels of technical experience and operational responsibility.

Review & Continuous Improvement

Submit training materials for customer review and approval before training delivery.
Incorporate customer feedback and required changes into training materials.
Maintain and update training content as systems, processes, and operational requirements evolve.
Support additional training sessions and training serials as required.
Continuously evaluate training effectiveness and identify opportunities for improvement.

Education & Experience

Bachelor's degree in Education, Instructional Design, Adult Learning, Communications, or a related discipline.
Master's degree is considered an asset.
Professional training or instructional design certification such as CTDP, CPTD/ATD, or equivalent is an asset.
Minimum 8+ years of experience in instructional design, technical training, and training delivery.
Demonstrated experience leading end-to-end curriculum development and training programs.
Proven experience developing and delivering technical or systems training in complex, regulated, defence, telecommunications, aerospace, or other mission-critical environments.
Experience supporting government or defence customers is highly desirable.
Experience with satellite communications, network operations, telecommunications systems, or User Terminal equipment is an asset.
Strong understanding of instructional design methodologies and adult learning principles.
Experience with LMS platforms and e-learning/authoring tools such as Articulate, Adobe Captivate, iSpring, or equivalent.
Working knowledge of accessibility standards, including CAN/ASC – EN 301 549:2024, is an asset.
Familiarity with defence training frameworks such as CFITES is an asset.
Strong verbal and written communication skills.
Ability to communicate complex technical concepts effectively to both technical and non-technical audiences.
Strong presentation, facilitation, and stakeholder management skills.
Ability to work independently while collaborating effectively within small, high-performing, multidisciplinary teams.
Flexible, proactive, and open-minded approach with strong interpersonal skills.

Security & Language Requirements

Eligibility to obtain and maintain a Government of Canada Secret security clearance.
Eligibility for Controlled Goods Program (CGP) registration.
Fluent English is required.
French language proficiency is considered an asset.

Decision Making & Collaboration

Work under the general direction of the GTM PMO & Business Operations Head.
Operate independently while maintaining alignment with program objectives, customer requirements, and approved training plans.
Collaborate with engineering, systems, operations, program management, commercial, and training teams.
Interact directly with government and defence stakeholders and technical authorities as required.
This position has no direct reports but requires strong leadership, facilitation, coordination, and stakeholder management capabilities.

Apply About employer

More about this job

Responsibilities

Lead the end-to-end design, development, delivery, and continuous improvement of training programs for satellite mission and network operations, User Terminals, and Business Support Systems. Create accessible self-paced and instructor-led materials, deliver practical training to operators and Canadian Armed Forces personnel, and coordinate with technical teams and government stakeholders.

Requirements

A bachelor's degree in education, instructional design, adult learning, communications, or a related discipline and at least eight years of relevant instructional design, technical training, and delivery experience are required. Candidates should have experience developing training for complex or mission-critical systems, strong communication and facilitation skills, and eligibility for Canadian Secret clearance and Controlled Goods Program registration; relevant certifications, a master's degree, and satellite or defence experience are assets.

Skills

Instructional Design
Technical Training
Curriculum Development
Adult Learning
Learning Management Systems
E-Learning Development
Accessibility Compliance
Satellite Communications
Network Operations
User Terminal Operations
Field Maintenance
Instructor-Led Training
Training Facilitation
Stakeholder Management
Course Assessment
Training Evaluation

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Adult Learning
Technical Training
Curriculum Development
Learning Management System
Articulate
Adobe Captivate
iSpring
CAN/ASC – EN 301 549:2024
CFITES
Satellite Communications
LEO Satellite Systems
Mission Operations
Network Operations
Business Support Systems
User Terminal
Field Maintenance
Over-The-Air Training
E-Learning
Instructor-Led Training
Accessibility Standards
Government of Canada Secret Security Clearance
Controlled Goods Program
CTDP
CPTD/ATD
Scenario-Based Exercises
Operational Readiness
Telecommunications
Defence Training
LMS Deployment

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