Jobs in Canada

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Myticas Consulting

Senior Trainer, Instructional Design & Training

Ottawa, ON, Canada

Full-time

Apply on myticas.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Sep 28, 2027
Experience: Minimum 8+ years of experience in instructional design, technical training, and training delivery.
Posting language: English
Posted: Sep 28, 2026

Original job description

Senior Trainer, Instructional Design & Training

Role Overview

We are seeking a highly skilled and motivated Senior Trainer, Instructional Design & Training professional to lead the design, development, and delivery of high-quality training programs and enablement materials supporting a major satellite communications program for the Canadian Department of National Defence (DND).

Reporting to the GTM PMO & Business Operations Head, the successful candidate will have responsibility for the full training deliverable lifecycle, including Business Support Systems (BSS), LEO Mission and Network Operations, and User Terminal (UT) operations and field maintenance training.

The role requires the ability to translate complex technical and operational concepts into structured, accessible, and effective self-paced and instructor-led training programs. Training materials must meet Canadian accessibility, formatting, and Learning Management System (LMS) requirements.

The ideal candidate will have a proven track record of delivering technical training in complex, regulated, defence, telecommunications, or other mission-critical environments.

Key Responsibilities

Training Framework & Development

Develop comprehensive training frameworks and development plans for:
- LEO Mission and Network Operations
- User Terminal operations and field maintenance
- Business Support Systems
Develop training based on agreed mission, system configuration, operational use cases, and scenarios.
Translate technical system requirements and operational procedures into clear and structured learning objectives and curricula.
Establish training approaches that support operational readiness and effective knowledge transfer.

Mission & Network Operations Training

Develop curriculum covering the fundamentals of LEO satellite systems and mission operations.
Develop training covering portal and API functionality, network monitoring, reporting, and operational workflows.
Create training for mission planning, routine operations, system control, and operational procedures.
Develop hands-on and scenario-based exercises to support operator proficiency.

User Terminal Training

Develop training for User Terminal configuration, components, deployment, and commissioning.
Create training covering UT operations, stowage, safety procedures, troubleshooting, and field maintenance.
Develop training for field-replaceable and field-swappable components.
Tailor training programs to each User Terminal type identified for the program.

Instructional Design & Training Materials

Design structured, repeatable, and engaging self-paced and instructor-led training programs.
Develop training materials using formats such as PowerPoint, e-learning, interactive content, and immersive video.
Ensure training materials can be deployed remotely and installed within the required IT infrastructure and LMS environment.
Develop instructor guides, student materials, presentations, demonstrations, exercises, assessments, and supporting documentation as required.
Apply adult learning principles and instructional design best practices throughout the training lifecycle.

Accessibility & Standards

Ensure web-based and digital training materials comply with applicable Canadian accessibility requirements, including CAN/ASC – EN 301 549:2024.
Develop training materials in English and ensure they meet required accessibility and formatting standards.
Use CFITES (A-P9-050-000/PT-006) as a reference for training development where applicable.
Ensure training content is suitable for deployment within government and defence IT environments.

Instructor-Led Training

Plan and deliver instructor-led training for operators and Canadian Armed Forces personnel.
Deliver classroom, hands-on, and practical training at contractor and DND facilities.
Support over-the-air (OTA) satellite training and hands-on operation of fully functional User Terminals.
Coordinate training schedules, course logistics, training environments, and required equipment.
Adapt delivery approaches to accommodate different levels of technical experience and operational responsibility.

Review & Continuous Improvement

Submit training materials for customer review and approval before training delivery.
Incorporate customer feedback and required changes into training materials.
Maintain and update training content as systems, processes, and operational requirements evolve.
Support additional training sessions and training serials as required.
Continuously evaluate training effectiveness and identify opportunities for improvement.

Education & Experience

Bachelor's degree in Education, Instructional Design, Adult Learning, Communications, or a related discipline.
Master's degree is considered an asset.
Professional training or instructional design certification such as CTDP, CPTD/ATD, or equivalent is an asset.
Minimum 8+ years of experience in instructional design, technical training, and training delivery.
Demonstrated experience leading end-to-end curriculum development and training programs.
Proven experience developing and delivering technical or systems training in complex, regulated, defence, telecommunications, aerospace, or other mission-critical environments.
Experience supporting government or defence customers is highly desirable.
Experience with satellite communications, network operations, telecommunications systems, or User Terminal equipment is an asset.
Strong understanding of instructional design methodologies and adult learning principles.
Experience with LMS platforms and e-learning/authoring tools such as Articulate, Adobe Captivate, iSpring, or equivalent.
Working knowledge of accessibility standards, including CAN/ASC – EN 301 549:2024, is an asset.
Familiarity with defence training frameworks such as CFITES is an asset.
Strong verbal and written communication skills.
Ability to communicate complex technical concepts effectively to both technical and non-technical audiences.
Strong presentation, facilitation, and stakeholder management skills.
Ability to work independently while collaborating effectively within small, high-performing, multidisciplinary teams.
Flexible, proactive, and open-minded approach with strong interpersonal skills.

Security & Language Requirements

Eligibility to obtain and maintain a Government of Canada Secret security clearance.
Eligibility for Controlled Goods Program (CGP) registration.
Fluent English is required.
French language proficiency is considered an asset.

Decision Making & Collaboration

Work under the general direction of the GTM PMO & Business Operations Head.
Operate independently while maintaining alignment with program objectives, customer requirements, and approved training plans.
Collaborate with engineering, systems, operations, program management, commercial, and training teams.
Interact directly with government and defence stakeholders and technical authorities as required.
This position has no direct reports but requires strong leadership, facilitation, coordination, and stakeholder management capabilities.

Apply on myticas.com About employer

More about this job

Responsibilities

The Senior Trainer will design training frameworks, build curricula and materials, and deliver classroom and hands-on training for satellite operators and Canadian Armed Forces personnel. The role also keeps materials accessible, updates them as systems change, and works with government and defence stakeholders.

Requirements

Candidates need at least 8 years of instructional design and technical training experience, ideally in regulated, defence, telecom or aerospace settings. They need a bachelor's degree, fluent English, eligibility for a Secret clearance and Controlled Goods registration, and experience with LMS platforms and authoring tools.

Skills

Instructional design
Adult learning principles
Curriculum development
Learning objectives
Instructor-led training
E-learning development
Articulate
Adobe Captivate
iSpring
LMS administration
Satellite communications
LEO mission operations
Network monitoring
User Terminal configuration
Field maintenance training
Troubleshooting
Accessibility standards
CAN/ASC EN 301 549:2024
CFITES
PowerPoint
Stakeholder management
Facilitation
Presentation skills
Technical writing
Over-the-air satellite training

Keywords

instructional design
technical training
training delivery
curriculum development
e-learning
LMS
Articulate
Adobe Captivate
iSpring
satellite communications
LEO satellite
network operations
User Terminal
defence training
CFITES
accessibility
CAN/ASC EN 301 549
adult learning
training materials
Department of National Defence

Seniority

Senior

Licences and certifications

Government of Canada Secret security clearance
CTDP
CPTD/ATD

Tools

Articulate
Adobe Captivate
iSpring
PowerPoint

Languages

English
French

Fields of study

Education
Instructional Design
Adult Learning
Communications

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Work requirements

Jobs in Canada