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Added 7 mins ago
SI
IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
…compliant, and sustainable solutions that align with Saputo's technology strategies, standards, and frameworks. In addition, project management experience and the ability to lead…
Added 7 mins ago
HT
Director, Finance (CSM)
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- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
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- Full-time
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Added 37 mins ago
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IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
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…compliant, and sustainable solutions that align with Saputo's technology strategies, standards, and frameworks. In addition, project management experience and the ability to lead…
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Added 1 hour ago
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Project Manager - Transition-In
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Myticas Consulting

Technical Business Analyst – Syndigo / PIM / MDM

Canada

Contract

Apply on myticas.com About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Sep 28, 2027
Posting language: English
Posted: Sep 28, 2026

Original job description

Technical Business Analyst – Syndigo / PIM / MDM

Location: Toronto-based; remote to hybrid. Travel to a client site, approximately 1–2 times per month may be required (expenses paid). Must work Eastern Time business hours.
Contract: 2 months to start, with potential extensions
Hours: 40 per week

Key requirement: Hands-on Syndigo implementation experience will be a significant factor in selection. Candidates with strong Syndigo experience are likely to be preferred over those whose MDM experience is limited to Stibo STEP or other platforms.

About the Role

Our client designs, implements, manages, and maintains complex ecommerce and master data solutions for large enterprises. Its work combines technical expertise with business context to solve data and commerce challenges for enterprise and mid-market organizations.

This hands-on Technical Business Analyst role bridges business requirements, technical design, and data strategy. You will own discovery, requirements documentation, data architecture, and platform configuration for PIM/MDM initiatives. The team works with enterprise platforms including Syndigo, Stibo STEP, Akeneo, and cloud-native solutions.

Syndigo experience is especially important for this assignment. Experience with other enterprise MDM platforms is valuable, but candidates who have implemented Syndigo will be more competitive.

You will work as a co-equal lead alongside another BA, with full ownership of your workstreams. You should be able to learn new platform capabilities quickly, assess requirements critically, and use AI tools where appropriate while maintaining sound data governance.

Approximate time split: 40% discovery and requirements; 40% technical design and data work; 20% UAT, validation, and handover.

Responsibilities

Run client workshops and translate business requirements into structured, testable user stories. Use GenAI tools to draft and iterate where appropriate, then critically validate the output.
Flag scope risks early and recommend realistic alternatives when timelines, budgets, or data quality conflict with requirements.
Profile and audit legacy data, inventory data sources, identify quality issues, and design transformations for the target platform.
Design and implement data governance and quality rules, including stewardship models, hierarchies, attribute governance, and the master data lifecycle.
Own data migrations end to end, including the approach, mapping, ETL runbooks, cutover validation, and rollback procedures.
Maintain a requirements traceability matrix (RTM) and manage scope changes through formal change control.
Write and execute UAT scripts, validate results, and manage defects through sign-off. Use AI-assisted test generation where appropriate.
Demo completed features and user stories, explaining technical constraints and trade-offs in business terms.
Document the system and train client teams on MDM platform capabilities and governance processes.
Facilitate stakeholder workshops and manage expectations across business, IT, data governance, and vendor teams.
Become a team expert on the assigned MDM platform, including new features and vendor releases.
Manage vendor escalations and participate in Agile sprint ceremonies.

Must-Have Skills

MDM and Data Experience

Hands-on Syndigo implementation experience is strongly preferred and will be a key differentiator in selection.
7–10+ years in business analysis, requirements gathering, or data strategy for MDM, PIM, data integration, or enterprise information management projects.
4+ years implementing enterprise MDM platforms such as Syndigo, Stibo STEP, Akeneo, Talend, or tier-one equivalents. Able to learn new platforms quickly and apply MDM principles across vendors.
Hands-on experience with hierarchies, attribute management, data quality rules, workflows, integration patterns, and stewardship models.
Proven experience planning and executing data migrations, including legacy profiling, ETL design, mapping, transformation logic, validation, and cutover risk management.
Deep knowledge of master data governance, the data stewardship lifecycle, and operating model design.

Technical and Analytical Skills

Advanced Excel skills, including mapping matrices, data profiling, pivot tables, validation rules, and VLOOKUP/INDEX-MATCH.
Ability to read and interpret SQL queries and work with technical teams on data extracts and ETL logic.
Experience with Visio, Lucidchart, or similar tools for data flow and system architecture diagrams.
Experience authoring RTMs, functional specifications, and UAT scripts with clear acceptance criteria.
Comfortable using GenAI tools such as ChatGPT or Claude to draft requirements and documentation, while critically validating the output.
Understands where AI-powered data quality and profiling tools can improve efficiency, as well as their limitations around accuracy and data privacy.

Communication and Problem-Solving

Excellent written and verbal communication; able to explain complex data concepts and constraints to business and technical audiences.
Strong facilitation and presentation skills, including with senior stakeholders; comfortable managing pushback.
Critical thinker who challenges faulty assumptions, recognizes MDM anti-patterns, and advocates for sound governance.
Independent and effective in a matrix environment, with availability during Eastern Time business hours.
Scrum/SAFe certification or equivalent Agile fluency; familiar with Jira or Azure DevOps.

Nice to Have

Hands-on experience with two or more MDM platforms, such as Syndigo, Stibo STEP, Akeneo, Talend, SAP MDG, or Informatica.
Post-go-live support experience, including runbooks, troubleshooting, mentoring client teams, and defining L1/L2 support.
Experience designing data stewardship or governance operating models or change management programs.
Exposure to enterprise data platforms such as data lakes, Snowflake, BigQuery, or MDaaS.
Familiarity with prompt engineering, LLM-assisted documentation, or AI governance in data contexts.
Understanding of regulatory and audit requirements such as GDPR, data lineage, and consent management.

Apply on myticas.com About employer

More about this job

Responsibilities

The Technical Business Analyst at Myticas Consulting will run client workshops, write testable user stories, profile legacy data and design migrations. The role also owns data governance rules, UAT, and stakeholder communication across business and IT teams.

Requirements

Candidates need 7 to 10 or more years in business analysis or data strategy and 4 or more years implementing enterprise MDM platforms, with Syndigo strongly preferred. Strong Excel, SQL reading, and Agile skills are also required.

Skills

Syndigo
Stibo STEP
Akeneo
Talend
MDM
PIM
data migration
ETL design
data profiling
data governance
hierarchy management
attribute governance
data quality rules
requirements gathering
user stories
requirements traceability matrix
UAT scripting
functional specifications
SQL
Advanced Excel
VLOOKUP
INDEX-MATCH
pivot tables
Visio
Lucidchart

Keywords

Syndigo
PIM
MDM
master data management
product information management
Stibo STEP
Akeneo
Talend
business analyst
data migration
data governance
data quality
requirements traceability matrix
UAT
SQL
Excel
Agile
Scrum
SAFe
Jira

Seniority

Senior

Tools

Syndigo
Stibo STEP
Akeneo
Talend
Excel
SQL
Visio
Lucidchart
Jira
Azure DevOps

Languages

English

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Work requirements

Jobs in Canada