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Added 8 mins ago
PC
Cloud Architecture & Engineering, Director
PwC Canada
Toronto, ON
- Full-time
As a Director, Cloud Architecture & Engineering, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational…
Added 3 hours ago
S
Director of Business Development
Synechron
Mississauga, ON
- Full-time
…and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence,…
Added 5 hours ago
CP
Senior Project Manager
Colliers Project Leaders
Edmonton, AB
- Full-time
We deliver capital project solutions that strengthen the built environment, partnering with our clients to bring critical infrastructure and complex building projects to life.
Added 5 hours ago
P
Cloud Architecture & Engineering, Director
PwC
Ottawa, ON · Toronto, ON
- Full-time
As a Director, Cloud Architecture & Engineering, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational…
Added 5 hours ago
DI
CCaaS Salesforce Architect (1851)
Direct IT Recruiting Inc.
Mississauga, ON
- $120 to $130 CAD / hour
- Contract
…governance standards, and guide multiple delivery teams to ensure solutions are robust, sustainable, and aligned with business…
Added 5 hours ago
PC
Cloud Architecture & Engineering, Director
PwC Canada
Ottawa, ON
- Full-time
As a Director, Cloud Architecture & Engineering, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational…
Added 6 hours ago
TD
Director and Practice Lead, Data Engineering
TELUS Digital
Remote, Canada
- $211,000 to $302,000 CAD / year
- Full-time
- Remote
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet…
Added 6 hours ago
Security Customer Solutions Architect
Softchoice
Vancouver, BC · Toronto, ON
At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the…
Added 7 hours ago
SL
VP, Business Group Chief Information Security Officer, SLAM
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Vice-President, Business Group Information Security Officer serves as the senior security executive and trusted advisor to the Business Group President and leadership team. The role is…
Added 7 hours ago
SL
VP, Business Group Chief Information Security Officer, Canada
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Vice-President, Business Group Information Security Officer serves as the senior security executive and trusted advisor to the Business Group President and leadership team. The role is…
Added 8 hours ago
I
Sr. Manager, Enterprise Transformation
IMAX
Mississauga, ON · Kitchener, BC · Sheridan Park
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 9 hours ago
YU
Workflow Automations Specialist
Yorkville University
Toronto, ON
- Full-time
Reporting to the Manager, IT Architecture & DevOps, we are hiring a Workflow Automations Specialist to join our Information Technology Services team. As our new Workflow Automations…
Added 10 hours ago
PI
Senior Product Manager, Fund Management
Purpose Investments
Toronto, ON
- Full-time
…customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing…
Added 13 hours ago
D
Salesforce Product Owner
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
…shoulder-to-shoulder with our senior architects and admins as an advisor and partner - not to out-engineer them, but to make sure the team is solving the right problems in the right order,…
Added 13 hours ago
K
Director, AI Engineering
KPMG
ON · Toronto, Ontario
- Full-time
Act as a trusted advisor to senior and C-level client stakeholders, shaping AI strategies and roadmaps while positioning KPMG’s AI solutions as strategic enablers of business objectives
Added 15 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
The Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the…
Added 17 hours ago
KC
Director, AI Engineering
KPMG Canada
Toronto, ON
- Full-time
Act as a trusted advisor to senior and C-level client stakeholders, shaping AI strategies and roadmaps while positioning KPMG’s AI solutions as strategic enablers of business objectives
Added 18 hours ago
TS
Web3 Security Leader - CyberScope
TAC Security
Toronto, ON
- Full-time
…comprehensive security assessments and innovative security…
Added 20 hours ago
S
Director / Senior Business Development Manager
Synechron
Toronto, ON
- Full-time
…and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence,…
Added 1 day ago
CO
Manager, Data & Analytics
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Act as a trusted advisor to senior leadership on the ethical and responsible use of AI, moving from pilot projects to scalable, automated decision-support use cases.
Added 1 day ago
Security Customer Solutions Architect
Softchoice
Vancouver, BC
At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the…
Added 1 day ago
Senior Java Developer Solution Architect
Citi
Mississauga, ON
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Added 1 day ago
S
New Business Development
Synechron
Mississauga, ON
- Full-time
…and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence,…
Added 1 day ago
Solution Architect, AI
Long View Systems
AB · Toronto, ON · Vancouver, BC · Calgary, AB
Ability to connect business outcomes with multi-technology solutions and collaborate across sales, architecture, engineering, security, data, adoption, and delivery teams
Added 1 day ago
IF
Senior Solution Architect - Data & AI
Intact FC
Toronto, ON · Mississauga, ON · Montreal, QC
- Full-time
Lead the architecture and design of Data, AI, and GenAI solutions supporting strategic business initiatives.

N-able

Director, Business Analysis & Portfolio Delivery

450 March Rd, 2nd Floor, Ottawa, ON, K2K 3K2, Canada

Hybrid

This position has a starting base salary range of CAD $144,200.00/Yr. to CAD $181,100.00/Yr. for candidates based in Canada and USD $154,400/Yr. to USD $193,400/Yr. for candidates based in the United States. · Full-time

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Job details

Pay: This position has a starting base salary range of CAD $144,200.00/Yr. to CAD $181,100.00/Yr. for candidates based in Canada and USD $154,400/Yr. to USD $193,400/Yr. for candidates based in the United States.
Job type: Full-time
Workplace: Hybrid
Apply by: Sep 29, 2027
Posting language: English
Posted: Sep 29, 2026

Original job description

Why N-able

At N-able, we’re not just helping businesses be secure - we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do - and in you.

We're seeking a Director, Business Analysis & Portfolio Delivery based in Ottawa, Canada to lead a team of 5 responsible for the Plan phase of Bus Apps' Plan → Build → Sustain service model. This role owns the front door of the portfolio: understanding business priority and need, knowing the business domains we support, and translating both into a well-governed intake and roadmap across the entire customer journey, from Lead to Customer Support, in support of the commercialization of N-able products.

This is both a leadership and a build role. The team carries real, ongoing portfolio and project management needs including intake governance, resourcing, delivery sequencing, and more and this leader is expected to keep that discipline strong while deepening the team's business analysis capability: domain fluency, requirements gathering and business-outcome ownership. Growing both disciplines together is how the practice moves from reactive order-taker to proactive strategic partner. The Director operates as an AI-native leader, applying lean and agile practice, and is fluent in a technology environment built on third-party SaaS.

Reporting directly to the VP, Chief Information Officer, the Director, Business Analysis & Portfolio Management sits alongside peer functional leaders (e.g., Enterprise Architecture, Engineering, AI Strategy). Portfolio intake and prioritization decisions are made through shared, negotiated authority with those peers rather than unilaterally - this Director drives the process, brings the business case and the data, and is expected to influence and align, not dictate.

This is a hybrid role. Eligible candidates must be able to work on-site in our Ottawa, Canada or Burlington, MA Collaboration Hub.

What You'll Do

Business Partnership & Domain Ownership

Engage the business directly to understand priorities, needs, and pain points, building deep working knowledge of the business domains this team supports across the full Lead-to-Customer-Support journey.
Act as a strategic advisor and embedded partner - present in the decisions that matter before decisions get made, not an order-taking IT function.
Challenge convention constructively: push back on assumptions and low-value requests, and advocate for the right business outcome even when it isn't the easiest one to deliver.
Own outcomes end to end within the Plan phase - from problem framing through handoff to Build - with no gaps and no “that's not our lane.”

Portfolio Governance & Reporting

Own intake and prioritization for the portfolio, negotiating and aligning priorities jointly with peer leaders (Enterprise Architecture, Engineering, and others) rather than deciding in isolation.
Build and maintain portfolio reporting frameworks that give leadership clear, timely visibility into intake volume, prioritization decisions, capacity, business value and Plan-phase health.
Apply lean and agile practice to how intake, requirements, and roadmap work move through the team, removing waste and improving flow into Build

Team Leadership & Talent

Lead, grow, and develop team, building a practice that pairs strong portfolio management discipline with deepening business analysis capability - including, in the first 90–180 days, assessing current team strengths across both disciplines and closing gaps as the team's scope evolves.
Coach and mentor team members on stakeholder engagement, domain expertise, requirements discipline, and consulting skills.
Drive talent development, including performance management, succession planning, and building a bench as the team and its scope grow.

AI-Native & Technology Fluency

Operate as an AI-native leader: actively use agentic and AI tooling to give the team back time and capacity, and to raise the quality and speed of analysis and decision-making - not just enable AI for others.
Maintain fluency in a 100% third-party SaaS technology landscape, understanding platform capabilities, integration boundaries, and vendor management considerations well enough to shape sound business cases and roadmaps.
Align with corporate AI governance standards and guardrails as they evolve.

Stakeholder Management

Build and maintain trusted relationships with senior stakeholders across every G&A and GTM function the team supports.
Communicate with transparency: surface risks and problems early, loop in the right people, and ask for help rather than going it alone.
Represent the Business Analysis function on the Bus Apps leadership team and in cross-functional planning forums.

What You'll Bring

10+ years of progressive experience spanning both business analysis and portfolio/project management, including demonstrated success partnering directly with business stakeholders to shape priorities and roadmaps, and running structured intake and delivery governance.
7+ years in a people-leadership role, with a track record of building, developing, and reshaping teams - including diagnosing skill gaps and growing team members into new capability areas.
Proven, hands-on experience with Lean and Agile practices; relevant certification in business analysis and/or project or portfolio management (e.g., PMP, SAFe, CSM/CSPO) preferred.
Experience in a B2B SaaS or technology commercialization environment, with working knowledge of the end-to-end customer journey from Lead to Customer Support.
Hands-on experience across our core SaaS stack - Salesforce (SFDC), Marketo, Zuora, Boomi, and Snowflake. Candidates aren’t expected to be an expert in every platform but should be proficient in the majority; hands-on Salesforce and billing/quote-to-cash platform experience is especially important.
Demonstrated experience operating in a technology environment composed of third-party SaaS platforms - vendor management, platform selection, and integration awareness rather than custom/on-prem systems.
A genuine “AI-native” practitioner: hands-on experience applying AI or agentic tools to improve team output, not just familiarity with the concept.
Strong executive stakeholder management and communication skills, with the credibility to negotiate priorities and decision rights with peer leaders as equals.
Demonstrated ability to challenge convention diplomatically - pushing back on scope or assumptions while maintaining trust and partnership.
Experience designing and running portfolio governance and reporting frameworks (intake, prioritization, capacity, investment).
A bias to action and comfort with ambiguity; a transformational mindset that treats current performance as a floor, not a ceiling.

Purple Perks

Canada

Medical, dental and vision – for employee, partner, and children!
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Pension Plan with company-contribution
Employee Stock Purchase Program
Discounted gym access at several local facilities
FuN-raising opportunities as part of our giving program
N-ablite Learning – custom learning experience as part of our investment in you
The Way We Work – our hybrid working model based on trust and flexibility

United States

Fully covered medical, dental and vision – for employee and eligible dependents!
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Paid Parental Leave
401(k) with company-match and Flexible Spending Accounts
Employee Stock Purchase Program
On-site gym access at select Collaboration Hubs
Wellness rewards
FuN-raising opportunities as part of our giving program
N-ablite Learning – custom learning experience as part of our investment in you
The Way We Work – our hybrid working model based on trust and flexibility

This position has a starting base salary range of CAD $144,200.00/Yr. to CAD $181,100.00/Yr. for candidates based in Canada and USD $154,400/Yr. to USD $193,400/Yr. for candidates based in the United States. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for bonus.

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice - to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

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More about this job

Responsibilities

The Director will lead a team responsible for the Plan phase of the business applications service model, overseeing portfolio intake, prioritization, and roadmap governance. They will act as a strategic partner to business stakeholders, driving alignment across the customer journey while fostering a culture of business analysis and project management excellence.

Requirements

Candidates must have 10+ years of experience in business analysis and portfolio management, along with 7+ years of people leadership experience. Proficiency in SaaS platforms like Salesforce and hands-on experience with Lean and Agile methodologies are required.

Skills

Business analysis
Portfolio management
Project management
Leadership
Strategic planning
Stakeholder management
Lean methodology
Agile methodology
SaaS technology
Salesforce
Vendor management
Data analysis
Roadmap development
Team development
AI-native leadership
Requirement gathering

Benefits

Medical insurance
Dental insurance
Vision insurance
Generous PTO
Observed holidays
Paid volunteer days
Pension plan
Employee stock purchase program
Discounted gym access
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Portfolio Management
Project Management
SaaS
Salesforce
Marketo
Zuora
Boomi
Snowflake
Lean
Agile
AI-native
Governance
Roadmap
Stakeholder Management
B2B
Cyber Resilience
Vendor Management
Strategic Planning
Team Leadership
PMP
SAFe
CSM
CSPO
Customer Journey
Business Intelligence
Enterprise Architecture
Capacity Planning
Performance Management
Consulting

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