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Added 6 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Campbell River, BC
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 7 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Thorold, ON
- $18.42 to $27.02 CAD / hour
- Full-time
1-5 years of experience in a clinical or similar environment
Added 7 mins ago
TT
Project Engineer (Laval)
Trane Technologies
Longueuil, QC
- Full-time
…requirements. Works directly on the project team to assist the Project…
Added 7 mins ago
TT
Project Engineer (Laval)
Trane Technologies
Laval, QC
- Full-time
…requirements. Works directly on the project team to assist the Project…
Added 7 mins ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 mins ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
…and create sustainable business growth while protecting the customer…
Added 7 mins ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Burnaby, BC
- $21.36 to $23.98 CAD / hour
- Other
You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking…
Added 7 mins ago
BP
Front of House Manager
Boston Pizza
Moncton, NB
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 7 mins ago
BP
General Manager
Boston Pizza
Moncton, NB
- Full-time
In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community…
Added 7 mins ago
RB
Evergreen Client/Banking Advisor
Royal Bank of Canada
Cochrane, AB
- Full-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 7 mins ago
E
Team Manager (Online Casino Gaming Studio)
Evolution
Burnaby, BC
- $55,000 to $60,000 CAD / year
- Full-time
Previous managerial experience in hospitality, gaming, or related customer-facing industries
Added 7 mins ago
E
Team Manager
Evolution
Burnaby, BC
- Full-time
Report to Senior Team Manager about team needs/changes in a timely manner
Added 7 mins ago
D
Chef gestionnaire / Chef manager
Dexterra
Montreal, QC
- Contract
The Chef Manager is responsible for overseeing the operations of their assigned unit, which includes food production, customer service, administrative tasks such as ordering and billing,…
Added 7 mins ago
D
Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
The Food Service Supervisor assists the department manager in coordinating the activities of food service associates, while maintaining the highest standards and levels of customer service.…
Added 21 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 21 mins ago
I-
Employment Specialist
ISSofBC - Immigrant Services Society of BC
BC · British Columbia, Canada
- Full-time
Reporting to the WorkBC Senior Manager and Associate Program Director – WorkBC Kamloops, assists eligible job seekers who are employed or underemployed, to achieve labour market attachment…
Added 21 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Working closely with Software Development, Quality Assurance, DevOps, Experience Design, and cross-functional teams, the Senior Product Manager leads products through the agile software…
Added 21 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Drayton Valley, AB
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 21 mins ago
WC
General Merchandise Assistant Manager
Walmart Canada
Drayton Valley, AB
- Full-time
Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to…
Added 21 mins ago
SQ
Partenaire, Développement des Affaires
Sunlife Québec
Quebec, QC
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 21 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 21 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Campbell River, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 21 mins ago
CO
Outreach Worker II
City of Grande Prairie
Grande Prairie, AB
- Full-time
…other departmental duties as directed by the Mobile Outreach Manager or their…
Added 21 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
We are looking for an experienced Operations Manager to lead our North Vancouver operations and help drive the next phase of CMIR's growth and success.
Added 21 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Pointe-Claire, QC
- Full-time
…helps protect people, merchandise, and the overall shopping…

N2P Systems

Akamai Web Delivery & Media Systems Support Engineer

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related applications. The role combines production application support, network and system troubleshooting, Akamai content delivery and storage configurations, security administration, and incident management. Experience supporting radio or television broadcast applications, deskside support, or other media technology environments is particularly important. The successful candidate will help deliver new and enhanced functionality through media-related technology projects while maintaining service levels across production environments.

Key Responsibilities

Troubleshoot network, application, and system issues using system logs and diagnostic tools, driving incidents through resolution.
Design and maintain Akamai cloud-based solutions for web application delivery, website performance, content routing, and storage across multiple environments.
Implement and maintain Akamai delivery configurations, including caching, routing, web performance optimization, and custom rules or modules.
Monitor production system performance metrics, investigate anomalies, perform root cause analysis, and recommend corrective actions.
Collaborate with DevOps, CloudOps, developers, and support teams to resolve technical issues and clarify implementation requirements.
Manage vendor relationships and track hardware and software issues through resolution.
Follow ITIL-aligned incident, change, and problem management processes.
Provide initial incident response, follow-up coordination, and root cause reporting.
Administer access and security controls across supported applications and environments.
Manage service requests involving domains, DNS configuration, SSL certificates, and URL redirects.
Support production service levels and SLAs while participating in a rotational on-call schedule.
Maintain technical documentation, troubleshooting notes, user guides, and client-facing support materials.
Deliver cross-training and technical knowledge transfer to other team members.
Contribute to media technology projects that introduce new capabilities and enhance existing business functionality.
Support mobile applications and investigate issues affecting devices and platforms such as iPad, iPhone, and Android.

Required Skills & Qualifications

Practical experience with Akamai-based web delivery and production application support.
Strong experience using Confluence and Jira in technical support environments.
Experience supporting radio or television broadcast applications, deskside support, or other media technology functions.
A solid understanding of DNS management and SSL certificates.
Familiarity with ITIL processes, including incident management, change management, and problem management.
Ability to troubleshoot network, application, and system issues using logs, monitoring tools, and structured root cause analysis.
Experience monitoring production environments and resolving technical incidents against defined service levels.
Ability to coordinate with engineering, operations, development, and external vendor teams.
Experience managing application access, domains, URL redirects, and security-related service requests.
Ability to work independently while coordinating with a team across multiple simultaneous support tasks.
Willingness to participate in a rotational on-call schedule.

Preferred Qualifications

Experience with Akamai NetStorage, advanced delivery configurations, caching, routing, and custom rules or modules.
Familiarity with Akamai security products and capabilities, including SiteShield, Kona Site Defender, Web Application Firewall, Prolexic, Bot Manager, and Security Monitor.
Exposure to AWS, Azure Gateways, NGINX, Apache, AngularJS, and Heroku or similar web platforms.
Knowledge of Akamai features such as Adaptive Image Compression, EdgeScape, Edge Redirector Cloudlet, Forward Rewrite Cloudlet, Front End Optimization, Image Manager, Real User Monitoring, Site Failover, and Visitor Prioritization Cloudlet.
Previous experience working as a Webmaster or providing dedicated Akamai support.
Knowledge of media players, video streaming technologies, and media delivery workflows.
Experience supporting mobile applications across iOS and Android devices.
Familiarity with vendor coordination, hardware and software support, and cross-functional media technology projects.

Apply directly at: https://www.n2psystems.com/jobs/REQ-43698

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More about this job

Responsibilities

Support the reliability, security, performance, and availability of Akamai-based web delivery platforms and media applications by troubleshooting production issues, managing delivery and security configurations, and coordinating incident resolution. Maintain service levels, documentation, access controls, and vendor relationships while contributing to media technology projects and supporting mobile applications.

Requirements

Candidates need practical experience with Akamai web delivery and production application support, along with strong Confluence and Jira skills and a solid understanding of DNS, SSL certificates, and ITIL processes. Experience supporting broadcast or other media technology environments, structured troubleshooting, cross-team coordination, and willingness to join a rotational on-call schedule are also required.

Skills

Akamai Web Delivery
Production Application Support
Network Troubleshooting
DNS Management
SSL Certificates
Incident Management
Root Cause Analysis
ITIL Processes
Confluence
Jira
Media Technology Support
Security Administration
Content Delivery
Mobile Application Support
Vendor Coordination
On-Call Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Caching
Content Routing
Web Performance Optimization
DNS
SSL Certificates
Confluence
Jira
ITIL
Incident Management
Change Management
Problem Management
Root Cause Analysis
SiteShield
Kona Site Defender
Web Application Firewall
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
Heroku
Media Streaming
iOS
Android

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