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Added 1 min ago
TT
Project Engineer (Laval)
Trane Technologies
Longueuil, QC
- Full-time
Trane in Laval is hiring for a Controls Project Engineer to join our team. In this role, you will be responsible for hardware and software design activities for building automation systems.…
Added 1 min ago
TT
Project Engineer (Laval)
Trane Technologies
Laval, QC
- Full-time
Trane in Laval is hiring for a Controls Project Engineer to join our team. In this role, you will be responsible for hardware and software design activities for building automation systems.…
Added 1 min ago
PM
Lead Software Engineer – Application Security & Architecture
Prospect Markets
Vancouver, BC
- Full-time
Prospect Markets is hiring a senior engineer to lead technology initiatives across our platform. You'll bring deep application security and software architecture expertise to a team…
Added 1 min ago
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Software Developer
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
We are seeking a highly skilled Software Engineer to deliver features needed for integration between Cisco Cloud Control and Cisco Catalyst Center. In this role, you will architect and lead…
Added 1 min ago
C
Graphic Designer
CIMA+
Calgary, AB
- Full-time
CIMA+ is looking for a creative and enthusiastic Graphic Designer to join B&A Studios, part of CIMA+, within our Planning, Design and Engagement team in Calgary.
Added 46 mins ago
IC
Frontend Developer
IT Connex
Toronto, ON
- Contract
Senior Software Engineer – React / JavaScript
Added 46 mins ago
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Senior R&D Engineer - Medical Device #7920
ECI
Quebec, QC
- Full-time
Provide quality and compliance input to project teams for decisions and deliverables (e.g., Design Change Analysis, Design Inputs, Design Outputs, Test Methods, Design Review, Design V&V,…
Added 46 mins ago
LD
Electrical Engineering Manager
Leonardo DRS
Bedford, NS
- Full-time
This is a hands-on technical supervisory role for leading a team of hardware designers working on power electronics design activities in support of multiple projects. Reporting to the Naval…
Added 1 hour ago
Backend Engineer, Data
Stripe
Canada
Design, develop, and own data pipelines, models, and products that power the Product, Data Science, and GTM functions
Added 1 hour ago
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Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance the Ontario Line Southern Civil, Stations, and Tunnel (South Civil)…
Added 1 hour ago
P
Intermediate Geotechnical Engineer
Proven
Peterborough, ON
- Full-time
PRI is looking for an Intermediate Geotechnical Engineer to join our growing Peterborough office. This is a hands-on role for someone building toward full project ownership: you will take…
Added 1 hour ago
PE
Senior Civil Engineer
PRI Engineering
Mississauga, ON
- Full-time
…and Nova Scotia. We are seeking an experienced Senior Civil Engineer to lead civil engineering project delivery for our Ontario practice, based out of our Mississauga or Toronto…
Added 1 hour ago
PE
Intermediate Geotechnical Engineer
PRI Engineering
Mississauga, ON
- Full-time
PRI is looking for an Intermediate Geotechnical Engineer to join our growing Mississauga, ON office. This is a hands-on role for someone building toward full project ownership: you will…
Added 1 hour ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
…unprecedented products across industries. As a Senior Lead AI Engineer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML systems and…
Added 1 hour ago
P
Intermediate Geotechnical Engineer
Proven
Mississauga, ON
- Full-time
PRI is looking for an Intermediate Geotechnical Engineer to join our growing Mississauga, ON office. This is a hands-on role for someone building toward full project ownership: you will…
Added 1 hour ago
VM
Sr Full Stack Engineer
Vivid Machines
Toronto, ON
- Full-time
Build real integration surfaces for customers and partners. Versioned APIs, clear contracts, useful errors and documentation good enough that a partner’s engineer never needs to email us.
Added 1 hour ago
Senior Architectural Contract Construction Administrator (Prince George, BC)
DIALOG
Vancouver, BC
Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share.
Added 1 hour ago
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Production Assistant
ADM
Windsor, ON
- Full-time
The typical career path for an engineer begins in the position of Production Assistant. This position provides an opportunity for new engineers to join the plant management team, starting…
Added 1 hour ago
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E2E French Fry Applications Specialist
FPS Food Process Solutions Corporation
Charlottetown, PE
- Full-time
Collaborate with internal teams to ensure design accuracy and efficiency.
Added 1 hour ago
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Associate EI&C Engineer
Veolia | North America
Oakville, ON
- Full-time
be developed and trained in all aspects of the EI&C design for a wide range of water technologies. This
Added 1 hour ago
A
Power Infrastructure & Geotechnical Engineering Leader
Arup
Calgary, AB
- Full-time
…project development and site investigation through detailed design and…
Added 1 hour ago
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Electrical & Instrumentation Engineer
Veolia | North America
Oakville, ON
- Full-time
…individual will complete the electrical and/or instrumentation design for a wide range of water technologies on complex projects in addition to acting as a technical lead and mentor…
Added 1 hour ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…

N2P Systems

Akamai Web Delivery & Media Systems Support Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related applications. The role combines production application support, network and system troubleshooting, Akamai content delivery and storage configurations, security administration, and incident management. Experience supporting radio or television broadcast applications, deskside support, or other media technology environments is particularly important. The successful candidate will help deliver new and enhanced functionality through media-related technology projects while maintaining service levels across production environments.

Key Responsibilities

Troubleshoot network, application, and system issues using system logs and diagnostic tools, driving incidents through resolution.
Design and maintain Akamai cloud-based solutions for web application delivery, website performance, content routing, and storage across multiple environments.
Implement and maintain Akamai delivery configurations, including caching, routing, web performance optimization, and custom rules or modules.
Monitor production system performance metrics, investigate anomalies, perform root cause analysis, and recommend corrective actions.
Collaborate with DevOps, CloudOps, developers, and support teams to resolve technical issues and clarify implementation requirements.
Manage vendor relationships and track hardware and software issues through resolution.
Follow ITIL-aligned incident, change, and problem management processes.
Provide initial incident response, follow-up coordination, and root cause reporting.
Administer access and security controls across supported applications and environments.
Manage service requests involving domains, DNS configuration, SSL certificates, and URL redirects.
Support production service levels and SLAs while participating in a rotational on-call schedule.
Maintain technical documentation, troubleshooting notes, user guides, and client-facing support materials.
Deliver cross-training and technical knowledge transfer to other team members.
Contribute to media technology projects that introduce new capabilities and enhance existing business functionality.
Support mobile applications and investigate issues affecting devices and platforms such as iPad, iPhone, and Android.

Required Skills & Qualifications

Practical experience with Akamai-based web delivery and production application support.
Strong experience using Confluence and Jira in technical support environments.
Experience supporting radio or television broadcast applications, deskside support, or other media technology functions.
A solid understanding of DNS management and SSL certificates.
Familiarity with ITIL processes, including incident management, change management, and problem management.
Ability to troubleshoot network, application, and system issues using logs, monitoring tools, and structured root cause analysis.
Experience monitoring production environments and resolving technical incidents against defined service levels.
Ability to coordinate with engineering, operations, development, and external vendor teams.
Experience managing application access, domains, URL redirects, and security-related service requests.
Ability to work independently while coordinating with a team across multiple simultaneous support tasks.
Willingness to participate in a rotational on-call schedule.

Preferred Qualifications

Experience with Akamai NetStorage, advanced delivery configurations, caching, routing, and custom rules or modules.
Familiarity with Akamai security products and capabilities, including SiteShield, Kona Site Defender, Web Application Firewall, Prolexic, Bot Manager, and Security Monitor.
Exposure to AWS, Azure Gateways, NGINX, Apache, AngularJS, and Heroku or similar web platforms.
Knowledge of Akamai features such as Adaptive Image Compression, EdgeScape, Edge Redirector Cloudlet, Forward Rewrite Cloudlet, Front End Optimization, Image Manager, Real User Monitoring, Site Failover, and Visitor Prioritization Cloudlet.
Previous experience working as a Webmaster or providing dedicated Akamai support.
Knowledge of media players, video streaming technologies, and media delivery workflows.
Experience supporting mobile applications across iOS and Android devices.
Familiarity with vendor coordination, hardware and software support, and cross-functional media technology projects.

Apply directly at: https://www.n2psystems.com/jobs/REQ-43698

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More about this job

Responsibilities

Support the reliability, security, performance, and availability of Akamai-based web delivery platforms and media applications by troubleshooting production issues, managing delivery and security configurations, and coordinating incident resolution. Maintain service levels, documentation, access controls, and vendor relationships while contributing to media technology projects and supporting mobile applications.

Requirements

Candidates need practical experience with Akamai web delivery and production application support, along with strong Confluence and Jira skills and a solid understanding of DNS, SSL certificates, and ITIL processes. Experience supporting broadcast or other media technology environments, structured troubleshooting, cross-team coordination, and willingness to join a rotational on-call schedule are also required.

Skills

Akamai Web Delivery
Production Application Support
Network Troubleshooting
DNS Management
SSL Certificates
Incident Management
Root Cause Analysis
ITIL Processes
Confluence
Jira
Media Technology Support
Security Administration
Content Delivery
Mobile Application Support
Vendor Coordination
On-Call Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Caching
Content Routing
Web Performance Optimization
DNS
SSL Certificates
Confluence
Jira
ITIL
Incident Management
Change Management
Problem Management
Root Cause Analysis
SiteShield
Kona Site Defender
Web Application Firewall
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
Heroku
Media Streaming
iOS
Android

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