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Added 6 mins ago
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Manager, Salesforce Innovation & Enablement
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing…
Added 6 mins ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong…
Added 6 mins ago
CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
…infrastructure, wireless connectivity, servers, virtualization, and enterprise technology projects. If you thrive on solving technical challenges, implementing improvements, and supporting…
Added 6 mins ago
CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Reporting to the Manager, Vendor & Service Delivery, the Infrastructure Analyst is responsible for the design, implementation, maintenance, and optimization of the City's enterprise…
Added 6 mins ago
A
Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
…implementation of technology solutions incrementally towards the enterprise architectural…
Added 6 mins ago
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Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
Experience with Oracle Enterprise Manager (OEM) or equivalent tooling for database monitoring, alerting, diagnostics, and operational visibility.
Added 7 mins ago
S
Senior Software Engineering Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
symplistic.ai is a fast-growing enterprise AI company with offices in Florida and the Greater Toronto Area. We specialize in agentic AI, enterprise products, and consulting, building…
Added 7 mins ago
FK
Manager, Tender & Contracts Operations
Fresenius Kabi Canada
Toronto, ON
- Full-time
We are currently seeking a Manager, Tender & Contracts Operations (French-English bilingualism strongly preferred) to join our team
Added 20 mins ago
BC
Manager, Project & Portfolio Management
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
Reporting to the Director, Project and Business Architecture (PBA), the Manager, Project and Portfolio Management leads the day-to-day operation and continuous improvement of BCCNM’s…
Added 35 mins ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Application Deadline: Nov 4, 2026 by 11:59 pm
Added 35 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Application Deadline: Nov 5, 2026 by 11:59 pm
Added 51 mins ago
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Vice President, Business Markets Ontario North East
RBC
Ottawa, ON
- Full-time
…and financing challenges associated with our small business enterprise…
Added 51 mins ago
Senior Manager, Global AML, Global Banking and Markets (Toronto, ON)
Scotiabank
Toronto, ON
Oversees and supports execution of the GBM Canada AML/ATF and sanctions program, translating Enterprise and GBM standards and Canadian regulatory requirements into clear priorities and…
Added 1 hour ago
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Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Added 1 hour ago
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Senior Manager, People Analytics & HR Technology
Aliaxis
Canada
- Full-time
…delivery to address business needs, improve the employee and manager experience, and influence executive decisions and enterprise…
Added 1 hour ago
IG
Senior Manager, People Analytics & HR Technology
IPEX Group
Canada
- Full-time
…delivery to address business needs, improve the employee and manager experience, and influence executive decisions and enterprise…
Added 1 hour ago
Building Systems Technician III
Canadian Blood Services
Ottawa, ON
Canadian Blood Services is looking for a Temporary full-time Building Systems Technician III to join our dynamic Enterprise Facilities team.
Added 1 hour ago
Security Administrator
Giesecke+Devrient
Markham, ON
…Administrator will have a strong technical knowledge in major enterprise solutions for physical access control, burglar alarm and NVR platforms and will also have a technical understanding…
Added 1 hour ago
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Enterprise Business Continuity Manager
MDA
Brampton, ON
- Full-time
The Enterprise Business Continuity Manager is responsible for establishing, maintaining, and continuously improving MDA Space's Business Continuity Program. The role provides enterprise…
Added 1 hour ago
M
Enterprise Environmental H&S Management System Manager
MDA
Brampton, ON
- Full-time
The Enterprise Environmental H&S Management System Manager is responsible for developing, maintaining, and continuously improving the enterprise EHS management system, framework, standards,…
Added 1 hour ago
Senior Account Manager
AOT Technologies
Victoria, BC
AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.
Added 1 hour ago
SL
Senior Manager, Quality Assurance and Financial Crime Operations – Canada
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Senior Manager, Quality Assurance and Financial Crime Operations is a senior individual contributor role within Canada Financial Crime Compliance, reporting to the Director, Financial…
Added 1 hour ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready…
Added 1 hour ago
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Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Added 1 hour ago
BI
Supply Chain Coordinator - Day shift (Monday to Friday 8:00-16:00)
Baxter International Inc.
Mississauga, ON · ON
- Full-time
Support Enterprise Management System (EMS) objectives and continuous improvement initiatives.

N2P Systems

Akamai Web Delivery & Media Systems Support Engineer

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related applications. The role combines production application support, network and system troubleshooting, Akamai content delivery and storage configurations, security administration, and incident management. Experience supporting radio or television broadcast applications, deskside support, or other media technology environments is particularly important. The successful candidate will help deliver new and enhanced functionality through media-related technology projects while maintaining service levels across production environments.

Key Responsibilities

Troubleshoot network, application, and system issues using system logs and diagnostic tools, driving incidents through resolution.
Design and maintain Akamai cloud-based solutions for web application delivery, website performance, content routing, and storage across multiple environments.
Implement and maintain Akamai delivery configurations, including caching, routing, web performance optimization, and custom rules or modules.
Monitor production system performance metrics, investigate anomalies, perform root cause analysis, and recommend corrective actions.
Collaborate with DevOps, CloudOps, developers, and support teams to resolve technical issues and clarify implementation requirements.
Manage vendor relationships and track hardware and software issues through resolution.
Follow ITIL-aligned incident, change, and problem management processes.
Provide initial incident response, follow-up coordination, and root cause reporting.
Administer access and security controls across supported applications and environments.
Manage service requests involving domains, DNS configuration, SSL certificates, and URL redirects.
Support production service levels and SLAs while participating in a rotational on-call schedule.
Maintain technical documentation, troubleshooting notes, user guides, and client-facing support materials.
Deliver cross-training and technical knowledge transfer to other team members.
Contribute to media technology projects that introduce new capabilities and enhance existing business functionality.
Support mobile applications and investigate issues affecting devices and platforms such as iPad, iPhone, and Android.

Required Skills & Qualifications

Practical experience with Akamai-based web delivery and production application support.
Strong experience using Confluence and Jira in technical support environments.
Experience supporting radio or television broadcast applications, deskside support, or other media technology functions.
A solid understanding of DNS management and SSL certificates.
Familiarity with ITIL processes, including incident management, change management, and problem management.
Ability to troubleshoot network, application, and system issues using logs, monitoring tools, and structured root cause analysis.
Experience monitoring production environments and resolving technical incidents against defined service levels.
Ability to coordinate with engineering, operations, development, and external vendor teams.
Experience managing application access, domains, URL redirects, and security-related service requests.
Ability to work independently while coordinating with a team across multiple simultaneous support tasks.
Willingness to participate in a rotational on-call schedule.

Preferred Qualifications

Experience with Akamai NetStorage, advanced delivery configurations, caching, routing, and custom rules or modules.
Familiarity with Akamai security products and capabilities, including SiteShield, Kona Site Defender, Web Application Firewall, Prolexic, Bot Manager, and Security Monitor.
Exposure to AWS, Azure Gateways, NGINX, Apache, AngularJS, and Heroku or similar web platforms.
Knowledge of Akamai features such as Adaptive Image Compression, EdgeScape, Edge Redirector Cloudlet, Forward Rewrite Cloudlet, Front End Optimization, Image Manager, Real User Monitoring, Site Failover, and Visitor Prioritization Cloudlet.
Previous experience working as a Webmaster or providing dedicated Akamai support.
Knowledge of media players, video streaming technologies, and media delivery workflows.
Experience supporting mobile applications across iOS and Android devices.
Familiarity with vendor coordination, hardware and software support, and cross-functional media technology projects.

Apply directly at: https://www.n2psystems.com/jobs/REQ-43698

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More about this job

Responsibilities

Support the reliability, security, performance, and availability of Akamai-based web delivery platforms and media applications by troubleshooting production issues, managing delivery and security configurations, and coordinating incident resolution. Maintain service levels, documentation, access controls, and vendor relationships while contributing to media technology projects and supporting mobile applications.

Requirements

Candidates need practical experience with Akamai web delivery and production application support, along with strong Confluence and Jira skills and a solid understanding of DNS, SSL certificates, and ITIL processes. Experience supporting broadcast or other media technology environments, structured troubleshooting, cross-team coordination, and willingness to join a rotational on-call schedule are also required.

Skills

Akamai Web Delivery
Production Application Support
Network Troubleshooting
DNS Management
SSL Certificates
Incident Management
Root Cause Analysis
ITIL Processes
Confluence
Jira
Media Technology Support
Security Administration
Content Delivery
Mobile Application Support
Vendor Coordination
On-Call Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Caching
Content Routing
Web Performance Optimization
DNS
SSL Certificates
Confluence
Jira
ITIL
Incident Management
Change Management
Problem Management
Root Cause Analysis
SiteShield
Kona Site Defender
Web Application Firewall
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
Heroku
Media Streaming
iOS
Android

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