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Added 12 mins ago
W
Project Manager II, Consulting
Worley
Calgary, AB
- Full-time
Project Manager II, (Automation I&C) Consulting
Added 27 mins ago
AP
Instrument & Electrical Technician
Air Products
Edmonton, AB
- Full-time
Reporting to the Maintenance Manager, this position is ideal for a certified dual‑ticket technician who thrives in a safety‑driven, high‑reliability operation and enjoys solving complex…
Added 27 mins ago
GP
Staff Product Manager, Professional Experience
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our hive is looking for a Staff Product Manager to lead the professional experience, a dedicated focus for ecobee. Professionals strongly influence which controls are installed and…
Added 27 mins ago
DG
Cleaning Supervisor
Dexterra Group
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…
Added 27 mins ago
EC
AV Specialist
Emily Carr University of Art and Design
Vancouver, BC
- $38.22 to $40.9 CAD / hour
- Temporary
…tracking and recording equipment repair work to assess equipment’s reliability. Recommends equipment…
Added 27 mins ago
T
Retail Floor Team Member - Langley (Part-Time)
Talize
Langley (District), BC · Langley, BC
- Part-time
Reliability, consistency, and accountability in every shift
Added 27 mins ago
DH
Lead, Cyber Security
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
…aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia,…
Added 43 mins ago
D
Cleaning Supervisor
Dexterra
Sydney, NS
- Up to $40,000 CAD / year
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…
Added 43 mins ago
IG
Project Engineering
IMT Group
Ingersoll, ON
- $79,400 to $115,900 CAD / year
- Full-time
…delivery of essential manufacturing solutions with Precision and Reliability. Join a culture that fosters collaboration, an environment for skill development and a rewarding…
Added 43 mins ago
SC
Office Administrator
Sky Contracting Inc.
Oakville, ON
- Full-time
Our core values are People, Integrity, Safety, Quality, and Reliability.
Added 43 mins ago
YU
Systems Administrator
Yorkville University
Toronto, ON
- Full-time
…Lead role as the team evolves. You will work with a supportive manager who values initiative, invests in developing talent, and encourages you to take on new challenges. This is an…
Added 43 mins ago
NC
Parole Officer Supervisor
Native Counselling Services of Alberta
AB · Edmonton, AB
- $70,000 to $100,000 CAD / year
- Full-time
Up to date criminal record check, child intervention check and must clear Correctional Services Canada Enhanced Reliability security check to remain employed.
Added 58 mins ago
A
Senior Analyst LBA
Altasciences
Laval, QC
- Full-time
Communicate potential problems that could impact quality of the work performed in the laboratory and data reliability and discusses appropriately with line manager.
Added 58 mins ago
E
Sr DevOps Engg - AWS
emergiTEL
Toronto, ON · Etobicoke, ON
- $150,000 to $170,000 CAD / year
- Full-time
Continuously evolve cloud architecture to meet fintech-grade reliability and compliance requirements
Added 58 mins ago
AI
Full Stack Developer
Alberta iGaming Corporation (AiGC)
AB · Edmonton, AB
- Full-time
…underpin Alberta's regulated iGaming market. Reporting to the Manager, Data Platforms, this position is responsible for end-to-end application development, from requirements gathering and…
Added 1 hour ago
BL
Paid Media Acquisition and Growth Specialist
Blanc Labs
Toronto, ON
- Contract
Plan, launch, and optimize paid acquisition campaigns across Google Ads and Meta Ads Manager, including keyword/audience strategy, bidding, budget management, retargeting, and display
Added 1 hour ago
DC
Quality Systems Specialist
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
…characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life…
Added 1 hour ago
B
Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Optimize application performance, scalability, and reliability.
Added 1 hour ago
IC
Cloud Operations, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…responsibility for Terraform-based infrastructure automation, production reliability, observability, resiliency, incident troubleshooting, environment health, and continuous engineering…
Added 1 hour ago
J(
Digital Workplace Administrator
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
The Digital Workplace Services (DWS) Administrator - Entra ID reports to the Manager, Digital Workplace Services and supports the administration, implementation, and ongoing operation of…
Added 1 hour ago
FM
Data Analyst
Farm Mutual Re
Cambridge, ON
- Full-time
Reporting to the Manager, Ontario Auto Pricing Actuary, the Data Analyst supports OMAP’s ratemaking and business needs through data analysis, reporting, system support, and process…
Added 1 hour ago
Technical Business Development - Power & Drives (Process Electrification)
Spartan Controls Ltd.
Burnaby, BC
…applied automation we assist customers improving their Safety, Reliability, Operations and…
Added 1 hour ago
Production Associate
DLF Seeds
Surrey, Brit
…varieties and products, and with a strong focus on quality and reliability, DLF Group offers demonstrable value to the business of their customers and other…
Added 1 hour ago
ES
Transmission Planning and Interconnection Study Engineer
E Source
Calgary, AB
- Full-time
As a Transmission Planning and Interconnection Study Engineer, you’ll join our grid solutions team as we strengthen reliability, support renewable integration, and advance grid…
Added 1 hour ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…

N2P Systems

Akamai Web Delivery & Media Systems Support Engineer

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related applications. The role combines production application support, network and system troubleshooting, Akamai content delivery and storage configurations, security administration, and incident management. Experience supporting radio or television broadcast applications, deskside support, or other media technology environments is particularly important. The successful candidate will help deliver new and enhanced functionality through media-related technology projects while maintaining service levels across production environments.

Key Responsibilities

Troubleshoot network, application, and system issues using system logs and diagnostic tools, driving incidents through resolution.
Design and maintain Akamai cloud-based solutions for web application delivery, website performance, content routing, and storage across multiple environments.
Implement and maintain Akamai delivery configurations, including caching, routing, web performance optimization, and custom rules or modules.
Monitor production system performance metrics, investigate anomalies, perform root cause analysis, and recommend corrective actions.
Collaborate with DevOps, CloudOps, developers, and support teams to resolve technical issues and clarify implementation requirements.
Manage vendor relationships and track hardware and software issues through resolution.
Follow ITIL-aligned incident, change, and problem management processes.
Provide initial incident response, follow-up coordination, and root cause reporting.
Administer access and security controls across supported applications and environments.
Manage service requests involving domains, DNS configuration, SSL certificates, and URL redirects.
Support production service levels and SLAs while participating in a rotational on-call schedule.
Maintain technical documentation, troubleshooting notes, user guides, and client-facing support materials.
Deliver cross-training and technical knowledge transfer to other team members.
Contribute to media technology projects that introduce new capabilities and enhance existing business functionality.
Support mobile applications and investigate issues affecting devices and platforms such as iPad, iPhone, and Android.

Required Skills & Qualifications

Practical experience with Akamai-based web delivery and production application support.
Strong experience using Confluence and Jira in technical support environments.
Experience supporting radio or television broadcast applications, deskside support, or other media technology functions.
A solid understanding of DNS management and SSL certificates.
Familiarity with ITIL processes, including incident management, change management, and problem management.
Ability to troubleshoot network, application, and system issues using logs, monitoring tools, and structured root cause analysis.
Experience monitoring production environments and resolving technical incidents against defined service levels.
Ability to coordinate with engineering, operations, development, and external vendor teams.
Experience managing application access, domains, URL redirects, and security-related service requests.
Ability to work independently while coordinating with a team across multiple simultaneous support tasks.
Willingness to participate in a rotational on-call schedule.

Preferred Qualifications

Experience with Akamai NetStorage, advanced delivery configurations, caching, routing, and custom rules or modules.
Familiarity with Akamai security products and capabilities, including SiteShield, Kona Site Defender, Web Application Firewall, Prolexic, Bot Manager, and Security Monitor.
Exposure to AWS, Azure Gateways, NGINX, Apache, AngularJS, and Heroku or similar web platforms.
Knowledge of Akamai features such as Adaptive Image Compression, EdgeScape, Edge Redirector Cloudlet, Forward Rewrite Cloudlet, Front End Optimization, Image Manager, Real User Monitoring, Site Failover, and Visitor Prioritization Cloudlet.
Previous experience working as a Webmaster or providing dedicated Akamai support.
Knowledge of media players, video streaming technologies, and media delivery workflows.
Experience supporting mobile applications across iOS and Android devices.
Familiarity with vendor coordination, hardware and software support, and cross-functional media technology projects.

Apply directly at: https://www.n2psystems.com/jobs/REQ-43698

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More about this job

Responsibilities

Support the reliability, security, performance, and availability of Akamai-based web delivery platforms and media applications by troubleshooting production issues, managing delivery and security configurations, and coordinating incident resolution. Maintain service levels, documentation, access controls, and vendor relationships while contributing to media technology projects and supporting mobile applications.

Requirements

Candidates need practical experience with Akamai web delivery and production application support, along with strong Confluence and Jira skills and a solid understanding of DNS, SSL certificates, and ITIL processes. Experience supporting broadcast or other media technology environments, structured troubleshooting, cross-team coordination, and willingness to join a rotational on-call schedule are also required.

Skills

Akamai Web Delivery
Production Application Support
Network Troubleshooting
DNS Management
SSL Certificates
Incident Management
Root Cause Analysis
ITIL Processes
Confluence
Jira
Media Technology Support
Security Administration
Content Delivery
Mobile Application Support
Vendor Coordination
On-Call Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Caching
Content Routing
Web Performance Optimization
DNS
SSL Certificates
Confluence
Jira
ITIL
Incident Management
Change Management
Problem Management
Root Cause Analysis
SiteShield
Kona Site Defender
Web Application Firewall
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
Heroku
Media Streaming
iOS
Android

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