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Added 8 mins ago
CS
English-Polish Interpreter
ContactLink Solutions
Remote, Canada
- Contract
- Remote
Added 8 mins ago
RL
Meter Programming and Test Data Technician - Day shift
Romet Limited
ON · Mississauga, ON
- Full-time
…technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical…
Added 8 mins ago
B
Credit Analyst
BMO
Toronto, ON · FCP
- Full-time
…policies and procedures while maintaining an exceptional client service…
Added 8 mins ago
IF
Senior IT Technician, Privileged IT Access Service
iA Financial Group
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Has significant customer service experience, particularly in high-touch or strategic support environments.
Added 8 mins ago
CR
Automation Engineering Co-op Student
CIMCO Refrigeration
Burlington, ON
- Full-time
CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and…
Added 8 mins ago
4A
Product Sales Specialist
401 Auto
ON · Niagara, Ontario
- Full-time
Sales Process, Customer service and lead management training
Added 8 mins ago
Product Manager
PCMI
Canada
…the business domain and the associated operational flows in customer environments. A successful candidate is comfortable taking a hands-on approach to problem-solving and is able to work…
Added 8 mins ago
Senior Manager, Global AP&P - Finance
Scotiabank
Toronto, ON
Culture / Team Environment - Lead and drive a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge; contribute to an…
Added 8 mins ago
Senior Financial Advisor - Kings Place, Fredericton, NB
Scotiabank
Fredericton, NB
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 8 mins ago
D
Account Manager - Commercial Market
Desjardins
Brossard, QC
- Full-time
…order to grow the centre’s business. He or she uses his/her technical business knowledge and solid grasp of applicable frameworks to represent, negotiate and engage companies as part of…
Added 8 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC · Caisse Desjardins du Centre-est de Montréal
- Full-time
Contribute to business development and maintain business relationships through service delivery and activities
Added 8 mins ago
B
Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
…areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides…
Added 8 mins ago
B
Aircraft Structures Technician (C-17)
Boeing
Calgary, AB · Richmond, BC · Vancouver, BC · Winnipeg, MB · Trenton, NS · Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC · CAN - CFB Trenton, Canada
- Full-time
Ensure timely repairs of maintenance activities ensuring the Customer aircraft is returned to service in a timely manner to the required standard meeting Boeing’s and Royal Canadian Air…
Added 23 mins ago
R
Analyste en opérabilité / Operability Analyst
RTX
Longueuil, QC
- Full-time
…la conception préliminaire jusqu’au support des moteurs en…
Added 23 mins ago
AG
Inside Sales Associate II
ADI Global
Winnipeg, MB
- Full-time
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Added 23 mins ago
AF
Medical Office Assistant -Full-Time, 18-Month contract
Aspire Fertility Austin
Burnaby, BC
- Full-time
Deliver compassionate, top-tier customer service to patients and their families.
Added 23 mins ago
G
Process Owner Assembly
gategroup
Mississauga, ON · CAN_ON_Mississauga_YYZ
- Full-time
…tool.3) Making sure all assembly processes comply with HACCP, Customer Specs/requirements and other relevant safety and security regulations and policies. 4) Making sure the Assembly…
Added 23 mins ago
G
Payroll Specialist
gategroup
Dorval, QC · CAN_QC_Dorval_YUL
- Full-time
Technical Skills: (Certification, Licenses and Registration)
Added 23 mins ago
NF
Director of Quality
New Flyer
Winnipeg, MB
- $196,476 to $238,569 CAD / year
- Full-time
…infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is…
Added 23 mins ago
RA
Print Production Operator
Recrute Action
Mississauga, ON
- Contract
Perform first-level equipment repairs using basic technical skills and escalate issues according to established procedures.
Added 23 mins ago
PROJECT MANAGER BUSINESS TRANSFORMATION (PERFORMANCE MEASUREMENT)
City of Toronto
Toronto, ON
Represents the division/branch by providing leadership and technical expertise at project, community consultation, partnership and Committee meetings with Members of Council, service…
Added 23 mins ago
AI
Product Manager - Banking & Financial Services
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Foster and maintain good relationships with colleagues to ensure integrated processes and expected customer service levels. Act as a business partner by managing expectations and providing…
Added 23 mins ago
AL
Certification and Testing Manager
Applus+ Laboratories
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Provide technical expertise during customer engagements and business development activities.
Added 23 mins ago
AM
Inside Sales Representative
AdvanTec Marine
Chilliwack, BC
- $65,000 to $80,000 CAD / year
- Full-time
Gather and validate technical specifications and customer requirements upfront
Added 23 mins ago
QT
Product Manager(Banking domain background)
Q1 Technologies, Inc.
Toronto, ON
- $58 to $60 CAD / hour
- Contract
…and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace. Product Management coordinates and manages the formulation and…

N2P Systems

Akamai Web Delivery & Media Systems Support Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related applications. The role combines production application support, network and system troubleshooting, Akamai content delivery and storage configurations, security administration, and incident management. Experience supporting radio or television broadcast applications, deskside support, or other media technology environments is particularly important. The successful candidate will help deliver new and enhanced functionality through media-related technology projects while maintaining service levels across production environments.

Key Responsibilities

Troubleshoot network, application, and system issues using system logs and diagnostic tools, driving incidents through resolution.
Design and maintain Akamai cloud-based solutions for web application delivery, website performance, content routing, and storage across multiple environments.
Implement and maintain Akamai delivery configurations, including caching, routing, web performance optimization, and custom rules or modules.
Monitor production system performance metrics, investigate anomalies, perform root cause analysis, and recommend corrective actions.
Collaborate with DevOps, CloudOps, developers, and support teams to resolve technical issues and clarify implementation requirements.
Manage vendor relationships and track hardware and software issues through resolution.
Follow ITIL-aligned incident, change, and problem management processes.
Provide initial incident response, follow-up coordination, and root cause reporting.
Administer access and security controls across supported applications and environments.
Manage service requests involving domains, DNS configuration, SSL certificates, and URL redirects.
Support production service levels and SLAs while participating in a rotational on-call schedule.
Maintain technical documentation, troubleshooting notes, user guides, and client-facing support materials.
Deliver cross-training and technical knowledge transfer to other team members.
Contribute to media technology projects that introduce new capabilities and enhance existing business functionality.
Support mobile applications and investigate issues affecting devices and platforms such as iPad, iPhone, and Android.

Required Skills & Qualifications

Practical experience with Akamai-based web delivery and production application support.
Strong experience using Confluence and Jira in technical support environments.
Experience supporting radio or television broadcast applications, deskside support, or other media technology functions.
A solid understanding of DNS management and SSL certificates.
Familiarity with ITIL processes, including incident management, change management, and problem management.
Ability to troubleshoot network, application, and system issues using logs, monitoring tools, and structured root cause analysis.
Experience monitoring production environments and resolving technical incidents against defined service levels.
Ability to coordinate with engineering, operations, development, and external vendor teams.
Experience managing application access, domains, URL redirects, and security-related service requests.
Ability to work independently while coordinating with a team across multiple simultaneous support tasks.
Willingness to participate in a rotational on-call schedule.

Preferred Qualifications

Experience with Akamai NetStorage, advanced delivery configurations, caching, routing, and custom rules or modules.
Familiarity with Akamai security products and capabilities, including SiteShield, Kona Site Defender, Web Application Firewall, Prolexic, Bot Manager, and Security Monitor.
Exposure to AWS, Azure Gateways, NGINX, Apache, AngularJS, and Heroku or similar web platforms.
Knowledge of Akamai features such as Adaptive Image Compression, EdgeScape, Edge Redirector Cloudlet, Forward Rewrite Cloudlet, Front End Optimization, Image Manager, Real User Monitoring, Site Failover, and Visitor Prioritization Cloudlet.
Previous experience working as a Webmaster or providing dedicated Akamai support.
Knowledge of media players, video streaming technologies, and media delivery workflows.
Experience supporting mobile applications across iOS and Android devices.
Familiarity with vendor coordination, hardware and software support, and cross-functional media technology projects.

Apply directly at: https://www.n2psystems.com/jobs/REQ-43698

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More about this job

Responsibilities

Support the reliability, security, performance, and availability of Akamai-based web delivery platforms and media applications by troubleshooting production issues, managing delivery and security configurations, and coordinating incident resolution. Maintain service levels, documentation, access controls, and vendor relationships while contributing to media technology projects and supporting mobile applications.

Requirements

Candidates need practical experience with Akamai web delivery and production application support, along with strong Confluence and Jira skills and a solid understanding of DNS, SSL certificates, and ITIL processes. Experience supporting broadcast or other media technology environments, structured troubleshooting, cross-team coordination, and willingness to join a rotational on-call schedule are also required.

Skills

Akamai Web Delivery
Production Application Support
Network Troubleshooting
DNS Management
SSL Certificates
Incident Management
Root Cause Analysis
ITIL Processes
Confluence
Jira
Media Technology Support
Security Administration
Content Delivery
Mobile Application Support
Vendor Coordination
On-Call Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Caching
Content Routing
Web Performance Optimization
DNS
SSL Certificates
Confluence
Jira
ITIL
Incident Management
Change Management
Problem Management
Root Cause Analysis
SiteShield
Kona Site Defender
Web Application Firewall
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
Heroku
Media Streaming
iOS
Android

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