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Credit Analyst
BMO
Toronto, ON · FCP
- Full-time
…policies and procedures while maintaining an exceptional client service…
Added 10 mins ago
Product Manager
PCMI
Canada
…the business domain and the associated operational flows in customer environments. A successful candidate is comfortable taking a hands-on approach to problem-solving and is able to work…
Added 10 mins ago
Senior Manager, Global AP&P - Finance
Scotiabank
Toronto, ON
…regulations, internal policies, and procedures The FP&A Senior Manager reports to Director, GTB FP&A and is responsible for consolidating the financial planning and performance analysis…
Added 10 mins ago
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Account Manager - Commercial Market
Desjardins
Brossard, QC
- Full-time
…order to grow the centre’s business. He or she uses his/her technical business knowledge and solid grasp of applicable frameworks to represent, negotiate and engage companies as part of…
Added 10 mins ago
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Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
…areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides…
Added 10 mins ago
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Aircraft Structures Technician (C-17)
Boeing
Calgary, AB · Richmond, BC · Vancouver, BC · Winnipeg, MB · Trenton, NS · Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC · CAN - CFB Trenton, Canada
- Full-time
Ensure timely repairs of maintenance activities ensuring the Customer aircraft is returned to service in a timely manner to the required standard meeting Boeing’s and Royal Canadian Air…
Added 25 mins ago
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Process Owner Assembly
gategroup
Mississauga, ON · CAN_ON_Mississauga_YYZ
- Full-time
…tool.3) Making sure all assembly processes comply with HACCP, Customer Specs/requirements and other relevant safety and security regulations and policies. 4) Making sure the Assembly…
Added 25 mins ago
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Payroll Specialist
gategroup
Dorval, QC · CAN_QC_Dorval_YUL
- Full-time
Technical Skills: (Certification, Licenses and Registration)
Added 25 mins ago
PROJECT MANAGER BUSINESS TRANSFORMATION (PERFORMANCE MEASUREMENT)
City of Toronto
Toronto, ON
Recommends to Manager for the overall scheduling of projects. Communicates to Manager any potential situations of media attention; makes recommendation on course of action and ensures the…
Added 25 mins ago
AI
Product Manager - Banking & Financial Services
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Foster and maintain good relationships with colleagues to ensure integrated processes and expected customer service levels. Act as a business partner by managing expectations and providing…
Added 25 mins ago
AL
Certification and Testing Manager
Applus+ Laboratories
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We are seeking an experienced and highly motivated Certification and Testing Manager for Hazardous Locations to lead and grow our global Hazardous Locations (HazLoc) certification programs.…
Added 25 mins ago
QT
Product Manager(Banking domain background)
Q1 Technologies, Inc.
Toronto, ON
- $58 to $60 CAD / hour
- Contract
…and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace. Product Management coordinates and manages the formulation and…
Added 25 mins ago
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Assistant Project Manager
TEEMA
Surrey, BC
- $37 to $55 CAD / hour
- Contract
Possess very good customer service skills and a desire to perform this role at a high level of achievement.
Added 40 mins ago
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Truck and Coach Field Technician
Wajax
Timmins, ON
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers.
Added 41 mins ago
Technical Business Development - Power & Drives (Process Electrification)
Spartan Controls Ltd.
Burnaby, BC
…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 41 mins ago
Manager, GTB Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
…governing regulations, internal policies, and procedures. The FP&A Manager reports to Director, GTB FP&A and is responsible for consolidating the financial planning and performance analysis…
Added 55 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 55 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 55 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 55 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 55 mins ago
WU
Associate Director, Identity and Access Management
Western University
London, ON
- Full-time
…and oversight of IAM strategy, architecture, governance, and service delivery, ensuring that identity services support the University's academic, research, administrative, and security…
Added 55 mins ago
NS
2627-217- Facilities Support Assistant (FS4) - Shelburne Campus
Nova Scotia Community College - NSCC
Shelburne, NS
- Full-time
You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
Added 55 mins ago
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Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
…thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools,…
Added 55 mins ago
Associate Product Manager
PBS Systems
Calgary, AB
Dealer Image Pro is looking for an Associate Product Manager to help keep day-to-day product work moving. Working closely with the VP of Product, this person will help manage product…
Added 55 mins ago
Associate Product Manager
PBS Systems
Calgary, AB
Dealer Image Pro is looking for an Associate Product Manager to help keep day-to-day product work moving. Working closely with the VP of Product, this person will help manage product…

N2P Systems

Akamai Web Delivery & Media Systems Support Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related applications. The role combines production application support, network and system troubleshooting, Akamai content delivery and storage configurations, security administration, and incident management. Experience supporting radio or television broadcast applications, deskside support, or other media technology environments is particularly important. The successful candidate will help deliver new and enhanced functionality through media-related technology projects while maintaining service levels across production environments.

Key Responsibilities

Troubleshoot network, application, and system issues using system logs and diagnostic tools, driving incidents through resolution.
Design and maintain Akamai cloud-based solutions for web application delivery, website performance, content routing, and storage across multiple environments.
Implement and maintain Akamai delivery configurations, including caching, routing, web performance optimization, and custom rules or modules.
Monitor production system performance metrics, investigate anomalies, perform root cause analysis, and recommend corrective actions.
Collaborate with DevOps, CloudOps, developers, and support teams to resolve technical issues and clarify implementation requirements.
Manage vendor relationships and track hardware and software issues through resolution.
Follow ITIL-aligned incident, change, and problem management processes.
Provide initial incident response, follow-up coordination, and root cause reporting.
Administer access and security controls across supported applications and environments.
Manage service requests involving domains, DNS configuration, SSL certificates, and URL redirects.
Support production service levels and SLAs while participating in a rotational on-call schedule.
Maintain technical documentation, troubleshooting notes, user guides, and client-facing support materials.
Deliver cross-training and technical knowledge transfer to other team members.
Contribute to media technology projects that introduce new capabilities and enhance existing business functionality.
Support mobile applications and investigate issues affecting devices and platforms such as iPad, iPhone, and Android.

Required Skills & Qualifications

Practical experience with Akamai-based web delivery and production application support.
Strong experience using Confluence and Jira in technical support environments.
Experience supporting radio or television broadcast applications, deskside support, or other media technology functions.
A solid understanding of DNS management and SSL certificates.
Familiarity with ITIL processes, including incident management, change management, and problem management.
Ability to troubleshoot network, application, and system issues using logs, monitoring tools, and structured root cause analysis.
Experience monitoring production environments and resolving technical incidents against defined service levels.
Ability to coordinate with engineering, operations, development, and external vendor teams.
Experience managing application access, domains, URL redirects, and security-related service requests.
Ability to work independently while coordinating with a team across multiple simultaneous support tasks.
Willingness to participate in a rotational on-call schedule.

Preferred Qualifications

Experience with Akamai NetStorage, advanced delivery configurations, caching, routing, and custom rules or modules.
Familiarity with Akamai security products and capabilities, including SiteShield, Kona Site Defender, Web Application Firewall, Prolexic, Bot Manager, and Security Monitor.
Exposure to AWS, Azure Gateways, NGINX, Apache, AngularJS, and Heroku or similar web platforms.
Knowledge of Akamai features such as Adaptive Image Compression, EdgeScape, Edge Redirector Cloudlet, Forward Rewrite Cloudlet, Front End Optimization, Image Manager, Real User Monitoring, Site Failover, and Visitor Prioritization Cloudlet.
Previous experience working as a Webmaster or providing dedicated Akamai support.
Knowledge of media players, video streaming technologies, and media delivery workflows.
Experience supporting mobile applications across iOS and Android devices.
Familiarity with vendor coordination, hardware and software support, and cross-functional media technology projects.

Apply directly at: https://www.n2psystems.com/jobs/REQ-43698

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More about this job

Responsibilities

Support the reliability, security, performance, and availability of Akamai-based web delivery platforms and media applications by troubleshooting production issues, managing delivery and security configurations, and coordinating incident resolution. Maintain service levels, documentation, access controls, and vendor relationships while contributing to media technology projects and supporting mobile applications.

Requirements

Candidates need practical experience with Akamai web delivery and production application support, along with strong Confluence and Jira skills and a solid understanding of DNS, SSL certificates, and ITIL processes. Experience supporting broadcast or other media technology environments, structured troubleshooting, cross-team coordination, and willingness to join a rotational on-call schedule are also required.

Skills

Akamai Web Delivery
Production Application Support
Network Troubleshooting
DNS Management
SSL Certificates
Incident Management
Root Cause Analysis
ITIL Processes
Confluence
Jira
Media Technology Support
Security Administration
Content Delivery
Mobile Application Support
Vendor Coordination
On-Call Support

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Caching
Content Routing
Web Performance Optimization
DNS
SSL Certificates
Confluence
Jira
ITIL
Incident Management
Change Management
Problem Management
Root Cause Analysis
SiteShield
Kona Site Defender
Web Application Firewall
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
AngularJS
Heroku
Media Streaming
iOS
Android

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