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Added 56 mins ago
T&
Senior Consultant, Infrastructure Cost & Commercial (Senior Estimator/QS)
Turner & Townsend
Toronto, ON
- Full-time
You thrive in client-facing environments and are confident presenting both technical and commercial aspects of estimating and associated advice to senior project leaders, executives, and…
Added 1 hour ago
CC
Senior Product Manager RQ11741 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
Ability to build alignment across diverse business and technical stakeholder
Added 1 hour ago
LC
Senior Analyst, Loss Prevention Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
Senior Analyst, Loss Prevention Analytics | Brampton
Added 1 hour ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
Lead/provide strategic/technical expertise, advice and policy recommendations to regional/OCWA management and regional clients/partners on preventative maintenance strategies and technical…
Added 1 hour ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
…components and systems for electronic assemblies, including senior or lead-level…
Added 1 hour ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…components and systems for electronic assemblies, including senior or lead-level…
Added 2 hours ago
WW
Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
We are seeking an experienced GIS Director to lead and expand GIS capabilities across North America. This senior leadership opportunity is ideal for a strategic and technically strong…
Added 3 hours ago
B
Senior Middleware Specialist
BuzzClan
ON · Ontario, Canada
- Contract
Demonstrated ability to lead technical discussions, coordinate with cross-functional teams, and communicate complex technical concepts clearly.
Added 3 hours ago
J
Senior Solutions Architect
Jobgether
Canada
- Full-time
The Senior Solutions Architect will play a key role in guiding technical sales engagements and designing solutions that address complex customer needs in a mission-critical technology…
Added 3 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
5+ years of full-cycle recruiting experience, including senior and technical hires; recruiting experience at game studios, especially live-service or free-to-play.
Added 4 hours ago
SM
RQ11734 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Senior Business Analyst will lead business analysis for enterprise platform features, integrations, and the onboarding of new government services.
Added 4 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
5+ years of full-cycle recruiting experience, including senior and technical hires; recruiting experience at game studios, especially live-service or free-to-play
Added 4 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group Consultants Inc
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
ADGA is seeking an experienced Technical Lead, Aerospace Development to lead the design, development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace…
Added 5 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
ADGA is seeking an experienced Technical Lead, Aerospace Development to lead the design, development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace…
Added 5 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
ADGA is seeking an experienced Technical Lead, Aerospace Development to lead the design, development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace…
Added 6 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
…(strategy, client relationship, new business) and a Programme Lead (release planning, dependency mapping, delivery governance, commercial rhythm), consolidating strategic ownership and…
Added 6 hours ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
Ingénieur Manufacturier Senior - Réparation de composants
Added 6 hours ago
TT
Manufacturing Operations Manager
Tallman Technologies Inc.
Burlington, ON
- Full-time
The confidence and technical credibility to work effectively with experienced employees, challenge established practices and lead operational change.
Added 6 hours ago
Quality Assurance - Quality Assurance Manager
Recruitment Team
Winnipeg, MB
You will work closely with senior management, the License Holder and teams across the business and wider Group, providing expert guidance on quality systems, GMP and GDP compliance.
Added 6 hours ago
S
Technical Consultant
SymphonyAI
UNAVAILABLE, Ontario
- Full-time
As a Technical Consultant, you’ll support the implementation and configuration of our financial crime and compliance platform across SaaS and client environments. Working from defined…
Added 6 hours ago
TW
Vice President, Internal Audit
Thrive Wealth Management
Regina, SK
- Full-time
…make recommendations to the Board, Executive leadership and Senior Leadership to ensure sufficient capacity, capability, and skills to execute the approved risk-based audit…
Added 6 hours ago
HA
Chief Financial Officer & VP, Facilities
Hawkesbury and District General Hospital
Hawkesbury, ON
- Full-time
Known for sound judgment, strong business acumen and the ability to lead complex initiatives and system change, you bring proven experience working with Boards of Directors, a solid…
Added 6 hours ago
CC
Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and…
Added 6 hours ago
CC
OHS Specialist
Compass Canada
ON · MISSISSAUGA, ON
- Full-time
Lead root cause analysis for workplace injuries and incidents and support the development of targeted corrective and preventive actions in collaboration with local management.

Closed listing

N2P Systems

Senior ServiceNow Tech Lead

Vancouver, BC, Canada

$120,000 to $130,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $120,000 to $130,000 CAD / year
Job type: Full-time
Closing date: Oct 25, 2026
Experience: 10–15 years of overall IT experience with significant hands-on ServiceNow development, technical delivery, enhancement, and managed-services experience.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

We are seeking a Senior ServiceNow Technical Lead to lead the technical delivery, development, enhancement, and application management of ServiceNow solutions within a complex enterprise environment.

The role requires extensive hands-on expertise across ServiceNow ITSM, ITOM, CMDB, and SecOps, along with strong experience in platform configuration, scripting, integrations, technical troubleshooting, release management, and production support.

The successful candidate will work closely with solution architects, business stakeholders, service owners, developers, support teams, offshore resources, and technology vendors to deliver secure, scalable, and reliable ServiceNow solutions.

Key Responsibilities

Lead the technical delivery and ongoing application support of ServiceNow capabilities across ITSM, ITOM, CMDB, and SecOps.
Translate business requirements, incidents, problems, service requests, and change requests into technical solutions and implementation plans.
Configure and enhance ServiceNow ITSM processes, including Incident, Problem, Change, Request, Service Catalog, Knowledge, SLA, Major Incident, and reporting.
Lead technical implementation and support for ITOM capabilities, including Discovery, Service Mapping, Event Management, and operational visibility.
Support CMDB governance, including CI classes, relationships, reconciliation, identification rules, data certification, and data quality.
Design, develop, review, and troubleshoot ServiceNow configurations and customizations.
Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, Flow Designer flows, Workflows, UI Actions, and Scheduled Jobs.
Lead integrations using REST/SOAP APIs, IntegrationHub, MID Server, Import Sets, Transform Maps, and enterprise integration patterns.
Troubleshoot complex platform, integration, workflow, CMDB, Discovery, performance, and access/security issues.
Conduct root-cause analysis and implement sustainable solutions for recurring production issues.
Provide technical leadership, mentoring, code reviews, and guidance to ServiceNow developers and administrators.
Support release planning, ServiceNow upgrades, Automated Test Framework execution, regression testing, deployment, and post-production support.
Create and maintain technical design documents, SOPs, runbooks, deployment guides, release documentation, and knowledge articles.

Required Qualifications

10–15 years of overall IT experience with significant hands-on ServiceNow development, technical delivery, enhancement, and managed-services experience.
Strong hands-on expertise across ServiceNow ITSM, ITOM, CMDB, and SecOps.
Strong ServiceNow platform development and configuration experience.
Hands-on expertise with Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, Flow Designer, and Workflow.
Strong experience with REST/SOAP APIs, IntegrationHub, MID Server, Import Sets, and Transform Maps.
Experience supporting enterprise ServiceNow integrations and production environments.
Strong understanding of ITSM processes and ServiceNow platform architecture.
Demonstrated ability to independently lead technical delivery and collaborate with technical and business stakeholders.

Preferred Qualifications

Experience with ServiceNow Discovery, Service Mapping, and Event Management/AIOps.
Experience with CSDM and advanced CMDB governance.
Experience with ServiceNow SecOps, including Security Incident Response and Vulnerability Response.
Experience with Automated Test Framework, ServiceNow upgrades, regression testing, and platform health.
Experience with Service Portal, Workspace, or UI Builder.
Knowledge of ITIL, Agile delivery, DevOps integrations, and managed-services operations.
Experience with Jira, Azure DevOps, and Git.
Experience within utility, regulated enterprise, SaaS governance, or managed-services environments.

About employer

More about this job

Responsibilities

Lead technical delivery, development, configuration, integrations, and ongoing support for enterprise ServiceNow capabilities across ITSM, ITOM, CMDB, and SecOps. Provide technical leadership to delivery teams while managing troubleshooting, releases, upgrades, documentation, and production issue resolution.

Requirements

Requires 10–15 years of overall IT experience and substantial hands-on ServiceNow technical delivery, development, configuration, and managed-services experience. Candidates should have strong expertise in ITSM, ITOM, CMDB, SecOps, platform scripting, integrations, and enterprise production support, with the ability to lead delivery and collaborate with stakeholders.

Skills

ServiceNow
IT Service Management
IT Operations Management
Security Operations
ServiceNow Development
Business Rules
Script Includes
Client Scripts
Access Control Lists
Flow Designer
REST and SOAP APIs
IntegrationHub
MID Server
Discovery
Service Mapping

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
Business Rules
Script Includes
Client Scripts
UI Policies
Access Control Lists
Flow Designer
REST APIs
SOAP APIs
IntegrationHub
MID Server
Import Sets
Transform Maps
Discovery
Service Mapping
Event Management
CSDM
Security Incident Response
Vulnerability Response
Automated Test Framework
Service Portal
UI Builder
ITIL
Agile
DevOps
Jira

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