Senior Site Reliability Engineer – Adobe Cloud & Edge Delivery
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are seeking a Senior Site Reliability Engineer focused on CDN, edge delivery, web performance, and reliability for a high-traffic, public-facing enterprise web platform. The role operates in a regulated enterprise environment and focuses on ensuring availability, performance, resilience, observability, secure delivery, and operational readiness across the modern web delivery stack.
This is a reliability engineering role centered on CDN and edge platforms, web performance, production incident management, release reliability, resilience, and third-party integrations. The role partners closely with engineering, production support, security, network/CDN teams, and technology vendors.
Key Responsibilities
This is a reliability engineering role centered on CDN and edge platforms, web performance, production incident management, release reliability, resilience, and third-party integrations. The role partners closely with engineering, production support, security, network/CDN teams, and technology vendors.
Key Responsibilities
- Operate and support high-traffic public-facing websites delivered through an enterprise CDN and edge platform.
- Monitor and troubleshoot CDN/edge behavior, DNS, certificates, caching, cache invalidation, WAF, bot management, and third-party integrations.
- Build and maintain external synthetic monitoring, automated smoke tests, dependency checks, and production observability.
- Establish and operate reliability practices around SLIs, SLOs, error budgets, RUM, CDN logs, SIEM data, and Core Web Vitals.
- Lead or support customer-facing production incidents, senior escalations, root-cause analysis, post-incident reviews, and continuous reliability improvements.
- Support Git-based production release processes, CI/CD controls, branch protection, automated checks, performance validation, secret scanning, rollback, revert, republish, and cache purge procedures.
- Develop and maintain configuration as code and infrastructure-as-code practices for CDN and edge configurations.
- Define and exercise recovery procedures for content sources, Git repositories, CDN configuration, edge configuration, certificates, WAF policies, and other critical delivery components.
- Support business continuity, disaster recovery, RTO/RPO planning, resilience exercises, and failure scenario testing.
- Analyze web performance regressions, browser rendering, network behavior, page-load performance, waterfall data, third-party scripts, tags, and APIs.
- Partner with vendors and internal teams on production escalations, SLA/OLA tracking, operational readiness, and technology risk.
- Maintain runbooks, incident playbooks, release controls, audit evidence, access controls, and operational documentation.
- Strong hands-on experience operating high-traffic, public-facing websites behind an enterprise CDN.
- Deep expertise in CDN configuration and edge delivery, including origin behavior, caching, cache invalidation, edge logic, TLS/SSL, DNS, and traffic routing.
- Practical production experience with Web Application Firewalls, including rule management, tuning, false-positive analysis, and enforcement.
- Experience with bot management and protecting web applications while allowing legitimate crawlers and business-critical traffic.
- Strong observability experience using logs, metrics, RUM, synthetic monitoring, SLIs, SLOs, and error budgets.
- Strong web performance engineering experience, including Core Web Vitals, browser rendering, network behavior, page-load performance, and waterfall analysis.
- Working knowledge of JavaScript and CSS for troubleshooting modern public-facing web applications.
- Strong Git-based release engineering and CI/CD experience in production environments.
- Hands-on Infrastructure as Code or Configuration as Code experience.
- Proven production incident management, root-cause analysis, and post-incident review experience.
- Experience working within enterprise change management, audit, access control, compliance, and third-party risk requirements.
- Hands-on experience with Akamai and/or Cloudflare.
- Experience with Adobe Experience Manager (AEM), Edge Delivery Services, or similar vendor-managed web delivery platforms.
- Experience in financial services or another highly regulated enterprise environment.
- Experience with Python, Java, or JavaScript-based automation.
- Experience developing automated runbooks and operational tooling.
- Familiarity with accessibility, SEO, multilingual web delivery, and enterprise content platforms.
- Experience supporting vendor-managed SaaS platforms and third-party technology controls.
More about this job
Responsibilities
Operate and improve the reliability, security, availability, and performance of high-traffic websites delivered through CDN and edge platforms, including monitoring, releases, incident response, and recovery planning. Coordinate with engineering, security, network teams, vendors, and production support to manage escalations, resilience, operational readiness, and compliance documentation.
Requirements
Requires strong hands-on experience with enterprise CDN and edge delivery, WAF and bot management, observability, web performance, Git-based production releases, and infrastructure or configuration as code. Candidates should also bring production incident-management experience and familiarity with regulated enterprise controls; experience with Akamai or Cloudflare and AEM or similar platforms is sought.
Skills
- CDN And Edge Delivery
- Akamai
- Cloudflare
- Web Application Firewalls
- Bot Management
- DNS And Traffic Routing
- TLS/SSL And Certificates
- Caching And Cache Invalidation
- Observability And Synthetic Monitoring
- SLIs, SLOs, And Error Budgets
- Web Performance And Core Web Vitals
- Git-Based Release Engineering
- CI/CD
- Infrastructure As Code
- Production Incident Management
- Python, Java, Or JavaScript Automation
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
- Security & Safety
Keywords
- CDN
- Edge Delivery
- Akamai
- Cloudflare
- Adobe Experience Manager
- Edge Delivery Services
- Web Application Firewall
- Bot Management
- DNS
- TLS/SSL
- Caching
- Cache Invalidation
- Synthetic Monitoring
- Real User Monitoring
- SLIs
- SLOs
- Error Budgets
- Core Web Vitals
- Git
- CI/CD
- Infrastructure As Code
- Configuration As Code
- Disaster Recovery
- RTO/RPO
- Incident Management
- Root-Cause Analysis
- Python
- Java
- JavaScript
- Regulated Enterprise