Find work in Canada.

341,996 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
PP
Assistant manager - food services
Pizza Pizza # 59
Mississauga, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 4 mins ago
HF
Assistant manager, restaurant
Humpty's Family Restaurant
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 8 mins ago
MV
Store manager - retail
Mattress Villa
Calgary, AB
- From $38 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 8 mins ago
GG
Store manager - retail
GS Granite Limited
Edmonton, AB
- From $45 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 9 mins ago
GC
Department Manager - Gift & Home Décor – Saanich
GARDENWORKS Canada
Saanich, BC
- Full-time
We are seeking a creative, organized, and customer-focused retail leader to join our Saanich team as Department Manager – Gift & Home Décor. In this role, you will oversee the daily…
Added 11 mins ago
LC
Directeur adjoint de magasin
Loblaw Companies Limited
Rosemère, QC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 11 mins ago
LC
Manager, Warehouse Operations Il
Loblaw Companies Limited
Winnipeg, MB
- Full-time
Manage the overall operations of the Distribution Centre through effective forecasting, labour planning, and standardized operational processes to drive efficiencies, productivity, and cost…
Added 11 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 11 mins ago
GT
Manager, Commercial Intelligence
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Commercial Performance & Governance, the Manager, Commercial Intelligence is responsible for building and advancing the Commercial Intelligence function across…
Added 11 mins ago
M
GRC Specialist
Miovision
Remote, Canada
- $90,000 to $115,000 CAD / year
- Full-time
- Remote
…AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and…
Added 11 mins ago
T
Executive Operations Lead
TextLayer
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
Experience as an executive assistant, chief of staff, operations manager, or office manager, ideally supporting senior leaders in a fast-moving company
Added 11 mins ago
AG
Electrical & Controls Project Engineer
Artemis Gold - Blackwater Project
Vancouver, BC
- Other
Reporting to the Engineering Manager - Capital Projects the Electrical and Controls Project Engineer is responsible for design and overseeing the planning, execution, and commissioning of…
Added 11 mins ago
U
Administrative and Resilience Coordinator (March Of Giants)
Ubisoft
Montreal, QC
- Full-time
…resilience activities. You will report to the Studio Resilience Manager and work within established guidelines and…
Added 11 mins ago
SG
Food Service Manager
S&R Group of Companies
Sarnia, ON
- Full-time
We are seeking a dedicated and experienced Food Service Manager to lead our culinary team and oversee the daily operations of our Food Services Department at our Seniors Living Home in…
Added 11 mins ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
…Advisors (IAs) and IA Team and staff, and Private Wealth branch operations with day-to-day administration and provides exceptional client service to support achievement of business…
Added 11 mins ago
Revenue Operations Specialist
Diligent Corporation
Vancouver, BC
Support the Revenue Operations Manager in managing SKU workflows and request queues
Added 18 mins ago
TH
Restaurant manager
Tim Hortons
Chatham, ON
- From $27 CAD / hour
- Full-time
- On-site
Added 19 mins ago
SC
Accounting manager
Smart Choice Transport Ltd.
Abbotsford, BC
- From $60 CAD / hour
- Full-time
- On-site
Coordinate the organization’s financial operations and budget activities in order to optimize financial performance
Added 21 mins ago
NC
Assistant manager - food services
NAM CHINOOK LTD
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 22 mins ago
NC
Rentals manager
National Car Rental
Victoria, BC
- From $43.27 CAD / hour
- Full-time
- On-site
Added 22 mins ago
SA
Automobile repair shop manager
Star Autobody Ltd.
Surrey, BC
- From $45 CAD / hour
- Full-time
- On-site
Added 24 mins ago
UF
Restaurant manager
Uncle Fatih's Pizza - Cambie Location
Vancouver, BC
- From $36.7 CAD / hour
- Full-time
- On-site
Added 25 mins ago
DQ
shift manager - fast food restaurant
Dairy Queen
Golden, BC
- Full-time
Added 25 mins ago
BG
Bespoke Engineering - Placement Year
BMW Group
Goodwood, ON
- Internship
…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 25 mins ago
UO
Social Media and News Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Marketing and Communications, the Social Media and News Coordinator plays an integral role in UCAM’s mandate to communicate UVic’s vision and achieve its strategic…

Closed listing

N2P Systems

Service Delivery Manager

Montreal, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 6, 2026
Experience: 8+ years of overall IT industry experience.
Posting language: English
Posted: Oct 7, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

We are seeking an experienced Service Delivery Manager to oversee enterprise IT service delivery and Azure Cloud Infrastructure operations. The successful candidate will be responsible for ensuring the availability, reliability, performance, and continuous improvement of cloud infrastructure services while maintaining strong relationships with clients and key stakeholders.

This role requires a combination of service management expertise, Azure cloud knowledge, operational leadership, and strong stakeholder management skills. The Service Delivery Manager will coordinate distributed onsite and offshore teams and ensure delivery aligns with contractual SLAs, KPIs, governance standards, and compliance requirements.

Key Responsibilities

Serve as the primary point of contact for clients regarding service delivery, operational performance, and escalations.
Manage end-to-end Azure Cloud Infrastructure operations, covering IaaS and PaaS environments.
Oversee Incident, Problem, Change, and Service Request Management processes.
Ensure adherence to contractual Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance standards, and compliance requirements.
Monitor operational performance, service availability, and infrastructure metrics.
Identify service issues and implement corrective and preventive actions.
Lead continuous service improvement initiatives to enhance operational efficiency, reliability, and customer satisfaction.
Manage onsite and offshore teams across distributed delivery environments.
Support resource planning, workforce management, and operational capacity planning.
Manage stakeholder expectations, conflicts, escalations, and service-related communications.
Identify operational risks and ensure appropriate mitigation and compliance measures are implemented.
Collaborate with technical teams, business stakeholders, and clients to support cloud transformation and modernization initiatives.
Prepare and present operational reports, service reviews, performance metrics, and improvement plans.

Required Qualifications & Experience

8+ years of overall IT industry experience.
Proven experience in IT Service Delivery Management within enterprise environments.
Strong experience managing onsite and offshore delivery models and distributed teams.
Demonstrated experience in customer-facing roles with responsibility for stakeholder and escalation management.
Strong understanding of enterprise IT operations and service management processes.
Hands-on understanding of Azure Cloud Infrastructure, including IaaS and PaaS.
Experience with Incident, Problem, Change, and Service Request Management.
Strong understanding of Service Level Management (SLM) and SLA/KPI governance.
Experience with operational reporting, performance monitoring, risk management, and compliance.

Technical Skills

Microsoft Azure
Azure IaaS & PaaS
Azure Operations & Governance
Cloud Infrastructure Operations
Incident Management
Problem Management
Change Management
Service Request Management
Service Level Management
Operational Performance Monitoring
Risk & Compliance Management
Cloud Governance

Leadership & Soft Skills

Strong team leadership and people management capabilities
Excellent stakeholder and client relationship management
Strong communication and presentation skills
Conflict resolution and escalation management
Resource and workforce planning
Operational decision-making
Continuous service improvement mindset

Preferred Qualifications

ITIL Foundation certification or higher
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Experience supporting cloud transformation and modernization programs
Familiarity with automation and DevOps practices

About employer

More about this job

Responsibilities

Oversee enterprise Azure cloud infrastructure operations and service management processes, ensuring service availability, performance, contractual SLA and KPI compliance, and effective risk mitigation. Lead distributed onsite and offshore teams, manage client relationships and escalations, and drive service improvements, operational reporting, and cloud modernization support.

Requirements

Requires 8+ years of IT industry experience, proven enterprise IT service delivery management, and experience leading distributed onsite and offshore teams in customer-facing roles. Candidates should have hands-on understanding of Azure IaaS and PaaS, IT service management processes, SLA/KPI governance, operational reporting, risk management, and compliance; ITIL and Microsoft Azure certifications are preferred.

Skills

Microsoft Azure
Azure IaaS and PaaS
Incident Management
Problem Management
Change Management
Service Request Management
Service Level Management
SLA and KPI Governance
Operational Performance Monitoring
Risk and Compliance Management
Cloud Governance
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Azure
Azure IaaS
Azure PaaS
ITIL
Incident Management
Problem Management
Change Management
Service Request Management
Service Level Management
Service Level Agreements
Key Performance Indicators
Cloud Governance
Operational Performance Monitoring
Risk Management
Compliance
Stakeholder Management
Escalation Management
Onsite and Offshore Delivery
Workforce Planning
Capacity Planning
Cloud Transformation
Cloud Modernization
DevOps
Automation
Azure Administrator Associate

Report this job