Find work in Canada.

553,194 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 hours ago
IC
Test Analyst
IE Consulting Club
Canada
- Full-time
Familiarity with manual testing techniques and defect tracking tools (e.g., JIRA, Azure DevOps, Bugzilla).
Added 14 hours ago
FC
Azure Virtual Desktop (AVD) Engineer
Future Cloud Technologies
AB · Edmonton, AB
- Full-time
Experience with Microsoft Intune and Microsoft Endpoint Manager
Added 17 hours ago
SS
Head of R&D
Seller Snap, Inc.
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Reporting directly to the CEO, you’ll lead engineering, including DevOps and FinOps.
Added 22 hours ago
SI
Q&A Tester
Securim Inc.
Ottawa, ON
- Contract
Report test progress, coverage, defect trends and residual risk to the project manager and steering committee.
Added 1 day ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
Automation Technology, Business Consulting, Customer Relationship Management (CRM), DevOps, Digital Business Strategy, Financial Analysis Reporting, Global Business Strategies, Sales, Sales…
Added 1 day ago
ST
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
- $110,000 to $140,000 CAD / year
- Full-time
Work with the IT Manager and project stakeholders to plan and carry out system upgrades, migrations, and new technology deployments.
Added 1 day ago
LI
Middleware Specialist
Lotus IT Solutions
Toronto, ON
- Contract
Build and maintain automated CI/CD pipelines for middleware build, test, and deployment using tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps
Added 1 day ago
BD
Senior DevOps Engineer - Cloud Operations
Black Duck
Calgary, AB
- Full-time
Staff. DevOps Engineer will be a key player on the Cloud Operations team responsible for all SaaS and Hosted services across the company's product portfolio. They will proactively work with…
Added 1 day ago
PC
Managed Services, Service Delivery Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC · Quebec, QC
- Full-time
As a Managed Services, Service Delivery Manager (Bilingual FR/EN), unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will be…
Added 1 day ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 1 day ago
L
Product Manager
Linedata
Toronto, ON
- Full-time
The Linedata Capitalstream Product Manager is responsible for managing Capitalstream product capabilities throughout the product lifecycle from initial concept and market research through…
Added 1 day ago
E
Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
Experience with cloud platforms (Azure and/or AWS), Kubernetes, microservices, REST APIs, ServiceNow integrations, and modern DevOps practices.
Added 1 day ago
TU
Platform Engineering Manager
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
The Platform Engineering Manager provides people and technical leadership for core enterprise projects encompassing large, multi-faceted information systems within Enterprise Automation and…
Added 1 day ago
AP
Tech Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
- Full-time
Serve as the team lead across architecture, development, and DevOps functions.
Added 1 day ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Familiarity with automation, DevOps practices, and cloud governance frameworks.
Added 1 day ago
AP
Full Stack Team Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
Serve as the team lead across architecture, development, and DevOps functions.
Added 1 day ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 1 day ago
S
Embedded Software Technical Project Manager
SAGEMCOM
Montreal, QC
- Full-time
Sagemcom is looking for an Embedded Software Technical Project Manager to join our Broadband Solutions R&D team in Montreal.
Added 1 day ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 1 day ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
Provision GCP resources using Terraform or Google Cloud Deployment Manager.
Added 1 day ago
B
Senior DevOps Developer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Boeing Vancouver is seeking a Senior DevOps Developer - within the Boeing Digital Services portfolio, reporting to the Manager of Software Development. This position is based in our…
Added 1 day ago
SH
Manager, Analytics, Revenue, and Software Development
Scarborough Health Network
EO Head Office
- Full-time
Job Number: JR107483
Job Title: Manager, Analytics, Revenue, and Software Development
Department: EO ENHANCE Ontario - Data & Analytics
Job Category: Management
Hospital…
Added 1 day ago
Manager, Firmware SDK
Nureva
Ottawa, ON · Kanata, Ontario
We are hiring a manager for either our Calgary or Ottawa location to lead our Firmware SDK (Software Developer Kit) development team. As the ideal candidate, you will have a strong…
Added 1 day ago
S
Senior Quality Assurance Engineer
StafinGo
Toronto, ON
- $60 to $75 CAD / hour
- Contract
Location: Ontario, Canada (Hybrid – Up to 3 days onsite, at the Hiring Manager’s discretion)
Added 1 day ago
NS
Service Delivery Manager
N2P Systems
Montreal, QC
- Full-time
We are seeking an experienced Service Delivery Manager to oversee enterprise IT service delivery and Azure Cloud Infrastructure operations. The successful candidate will be responsible for…

N2P Systems

Service Delivery Manager

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 8+ years of overall IT industry experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are seeking an experienced Service Delivery Manager to oversee enterprise IT service delivery and Azure Cloud Infrastructure operations. The successful candidate will be responsible for ensuring the availability, reliability, performance, and continuous improvement of cloud infrastructure services while maintaining strong relationships with clients and key stakeholders.

This role requires a combination of service management expertise, Azure cloud knowledge, operational leadership, and strong stakeholder management skills. The Service Delivery Manager will coordinate distributed onsite and offshore teams and ensure delivery aligns with contractual SLAs, KPIs, governance standards, and compliance requirements.

Key Responsibilities

Serve as the primary point of contact for clients regarding service delivery, operational performance, and escalations.
Manage end-to-end Azure Cloud Infrastructure operations, covering IaaS and PaaS environments.
Oversee Incident, Problem, Change, and Service Request Management processes.
Ensure adherence to contractual Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance standards, and compliance requirements.
Monitor operational performance, service availability, and infrastructure metrics.
Identify service issues and implement corrective and preventive actions.
Lead continuous service improvement initiatives to enhance operational efficiency, reliability, and customer satisfaction.
Manage onsite and offshore teams across distributed delivery environments.
Support resource planning, workforce management, and operational capacity planning.
Manage stakeholder expectations, conflicts, escalations, and service-related communications.
Identify operational risks and ensure appropriate mitigation and compliance measures are implemented.
Collaborate with technical teams, business stakeholders, and clients to support cloud transformation and modernization initiatives.
Prepare and present operational reports, service reviews, performance metrics, and improvement plans.

Required Qualifications & Experience

8+ years of overall IT industry experience.
Proven experience in IT Service Delivery Management within enterprise environments.
Strong experience managing onsite and offshore delivery models and distributed teams.
Demonstrated experience in customer-facing roles with responsibility for stakeholder and escalation management.
Strong understanding of enterprise IT operations and service management processes.
Hands-on understanding of Azure Cloud Infrastructure, including IaaS and PaaS.
Experience with Incident, Problem, Change, and Service Request Management.
Strong understanding of Service Level Management (SLM) and SLA/KPI governance.
Experience with operational reporting, performance monitoring, risk management, and compliance.
French Proficiency

Technical Skills

Microsoft Azure
Azure IaaS & PaaS
Azure Operations & Governance
Cloud Infrastructure Operations
Incident Management
Problem Management
Change Management
Service Request Management
Service Level Management
Operational Performance Monitoring
Risk & Compliance Management
Cloud Governance

Leadership & Soft Skills

Strong team leadership and people management capabilities
Excellent stakeholder and client relationship management
Strong communication and presentation skills
Conflict resolution and escalation management
Resource and workforce planning
Operational decision-making
Continuous service improvement mindset

Preferred Qualifications

ITIL Foundation certification or higher
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Experience supporting cloud transformation and modernization programs
Familiarity with automation and DevOps practices

Apply About employer

More about this job

Responsibilities

Oversee enterprise IT service delivery and Azure cloud infrastructure operations, ensuring service availability, performance, contractual SLA and KPI compliance, and effective incident, problem, change, and service request management. Lead distributed onsite and offshore teams, manage client and stakeholder relationships and escalations, and drive operational reporting, risk mitigation, and continuous service improvement.

Requirements

Requires 8 or more years of IT industry experience, proven enterprise IT service delivery management, and experience leading distributed onsite and offshore teams in customer-facing roles. Candidates should have a strong understanding of IT service management and SLA/KPI governance, hands-on knowledge of Azure IaaS and PaaS operations, and French proficiency; ITIL and Microsoft Azure certifications are preferred.

Skills

Microsoft Azure
Azure IaaS and PaaS
Incident Management
Problem Management
Change Management
Service Request Management
Service Level Management
SLA and KPI Governance
Operational Performance Monitoring
Risk and Compliance Management
Cloud Governance
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Azure
Azure IaaS
Azure PaaS
Incident Management
Problem Management
Change Management
Service Request Management
Service Level Management
Service Level Agreements
Key Performance Indicators
ITIL Foundation
Azure Administrator Associate
Cloud Governance
Operational Performance Monitoring
Risk Management
Compliance
Onsite and Offshore Delivery
Stakeholder Management
Workforce Planning
Cloud Transformation
Cloud Modernization
Automation
DevOps
French Proficiency

Report this job