Find work in Canada.

334,032 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Lead developer/Software Architect - Custom Business Application
Velixo
Remote, Canada
Full-time · Remote
…are billed. They are not side projects - they are operational infrastructure, and we are looking for the person who will own…
Added 1 min ago
DevOps Staff Platform Engineer
Orion Digital
Remote, Canada
$135,000 to $170,000 CAD / year
Full-time · Remote
…entities, and a public company's reporting obligations all run on infrastructure this team owns. Every deployment path, permission boundary, and audit trail either makes faster decisioning…
Added 16 mins ago
VP of Influencer Marketing
Advantage HQ
Remote, Canada
Full-time · Remote
We are looking for a VP of Influencer Marketing to build and lead one of the strongest creator organizations in the industry.
Added 16 mins ago
Senior Growth Strategist
Advantage HQ
Remote, Canada
Full-time · Remote
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Added 16 mins ago
Senior Growth Strategist
Advantage HQ
Remote, Canada
Full-time · Remote
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Added 16 mins ago
Venture Associate
R-LABS Canada LP
Toronto, ON
Full-time
…from early-stage discovery through company formation. You will lead customer and market validation, develop commercial insights, and coordinate cross-functional resources to keep ventures…
Added 16 mins ago
Technology Strategy & Transformation, Senior Associate
PwC
Ottawa, ON
Full-time
Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Added 16 mins ago
Sr Project Manager - Technical Safety
CityofOttawa
Ottawa, ON
…transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of…
Added 16 mins ago
Director, Asset Management
Canpotex
Saskatoon, SK
Full-time
Lead Canpotex's enterprise asset management strategy across our network of export terminals, critical supply chain infrastructure and capital portfolio management.
Added 16 mins ago
Senior Advisor, Government Relations
Hatch
Mississauga, ON
…of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With…
Added 16 mins ago
Software Engineer II
TD
Toronto, ON
Full-time
Works independently in a Lead Developer role on a diverse range of tasks and may be relied upon to coach/ educate others.
Added 28 mins ago
Warehouse Lead Hand
Gulf Operators Ltd.
Saint John, NB
Full-time
…management, vendor management and accounting management. They lead warehouse staff, enforce safety protocols, and implement systems to improve productivity and reduce…
Added 30 mins ago
Senior Data Engineer - Retail Engineering (Snowflake)
lululemon
Vancouver, BC
Full-time
…analytics - covering semantic models, governance, technology operations, and new and emerging AI and data capabilities. Using tools such as Azure Data Factory, Snowflake’s Medallion…
Added 30 mins ago
Quality Assurance Supervisor
New Flyer
Winnipeg, MB
Full-time
…under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and…
Added 31 mins ago
Security Customer Solutions Lead
Softchoice
Toronto, ON
Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact.
Added 45 mins ago
Principal Software Engineer (IAM)
Black Duck
Calgary, AB
Full-time
Lead the architecture, design, and evolution of enterprise-scale identity and access management solutions.
Added 45 mins ago
Group Lead, Electrical Engineering Services
Randstad Canada
Vancouver, BC
Full-time
…maintenance, and engineering support of our clients electrical infrastructure and site fire alarm systems. the incumbent will be responsible for leading, directing, and reviewing the work…
Added 45 mins ago
Manager, Infrastructure and Cloud Services
General Dynamics Mission Systems–Canada
Ottawa, ON
$120,000 to $160,000 CAD / year
Full-time
Lead enterprise infrastructure, cloud, compute, virtualization, storage, data protection, and Microsoft 365 operations.
Added 46 mins ago
Manager, Security & Life Safety
Cadillac Fairview
Richmond, BC
Full-time
…compliance, adhering to industry best practice, National Security Operations standards, and CF policy. The incumbent will provide strategic oversight of on-site contract security teams,…
Added 58 mins ago
Manager, Infrastructure and Cloud Services
General Dynamics Mission Systems–Canada
Ottawa, ON
$120,000 to $160,000 CAD / year
Full-time
Lead enterprise infrastructure, cloud, compute, virtualization, storage, data protection, and Microsoft 365 operations.
Added 58 mins ago
Branch Manager
Summit Search Group
Regina, SK
Full-time
…40+ years. Due to a recent acquisition and focus on expanding operations in Saskatchewan, we are seeking a hands-on, entrepreneurial Branch Manager to establish, grow and lead the Regina…
Added 58 mins ago
Program Manager
Envision Technology Solutions
Toronto, ON
Full-time
We are seeking an experienced Technical Program Manager / Technical Program Lead to drive the integration of liquidity capabilities into the Client ecosystem. The successful candidate will…
Added 58 mins ago
Venture Associate
R-LABS Canada Inc.
Toronto, ON
Full-time
…from early-stage discovery through company formation. You will lead customer and market validation, develop commercial insights, and coordinate cross-functional resources to keep ventures…
Added 1 hour ago
Senior DevOps Engineer
Tetra Digital Group
Toronto, ON
$200,000 to $300,000 CAD / year
Full-time
Tetra Digital Group is Canada's leading institutional digital asset infrastructure provider, and right now, we're at an inflection point five years in the making.
Added 1 hour ago
Senior Regulatory and Environmental Compliance Specialist - Contract
Wolf Midstream
Calgary, AB
…acquisition and development of innovative midstream energy infrastructure assets in Western Canada. Wolf's long-term business plan, investment timeline, and continued dedication to finding…

NA Freight Forwarding Inc

Quality & Compliance Specialist

Barrie, ON, Canada

Pay: $63,000 to $72,000 CAD / year
Job type: Full-time
Experience: 3-5 years’ experience in quality assurance, compliance, logistics or related field.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Title: Quality & Compliance Specialist

Location: Barrie, Ontario

Shift Time: 8:00am to 4:30pm (In-Office)

Terms: Permanent Full-Time

Salary: $63,000.00 to $72,000.00

Reports To: Director of Business Operations & Infrastructure

Open Vacancy: Yes

About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent.

Job Purpose:

The Quality & Compliance Specialist is responsible for managing and administering the company’s compliance programs, including ISO 9001:2015, Good Distribution Practices and CTPAT/PIP. Within these areas they will be managing, creating and regulating freight claims, company SOP’s & KPI’s and maintaining current client and vendor rates. This role ensures adherence to applicable regulatory, contractual, customer, and company requirements while protecting the company’s financial interests and supporting world class customer service. The position leads the company standards and drives performance improvement through data and root cause analysis, while partnering with operations, warehouse, accounting and leadership to strengthen controls, reduce risk, and improve operational excellence.

Duties & Responsibilities:

Company-Wide Expectations

Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational success.
Live our company core values and support a well-organized, respectful, and service-focused work environment

Quality Management & Regulatory Compliance

Maintain and continuously improve the company’s ISO 9001and Good Distribution Practices (GDP) quality management systems.
Monitor, maintain, and update controls and reporting.
Ensure ongoing compliance with PIP and CTPAT participation requirements.
Coordinate internal audits, corrective actions and quality improvement initiatives through gap and root cause analysis.
Support external audits and certification processes.
Partner with leadership of all departments to ensure processes and compliance requirements are understood, implemented, and consistently followed.

Standard Operating Procedures (SOP) Management

Develop, review, update and maintain company SOP’s, work instructions and controlled documents.
Ensure documentation remains current, accurate, and aligned with operational requirements.
Manage document control processes and revision tracking.

Training & Competency Management

Maintain employee training records.
Ensure training is completed, documented and kept current.
Identify training gaps and coordinate refresher training or corrective training initiatives.

Claims, Insurance & Risk Management

Review and evaluate claim documentation, including bills of lading, delivery records, invoices, photographs, inspection results, repair or replacement estimates, customer statements, carrier responses, and other supporting evidence.
Lead the end-to-end investigation, assessment, and presentation of resolution options of freight claims involving loss, damage, shortage, or related customer concerns for Leadership review
Ensure claims are handled accurately, consistently, and within established procedures, contractual terms, and applicable claim-handling guidelines.
Prepare settlement, approval, denial, and payment correspondence as directed.
Monitor claims status and actively follows up to ensure timely resolution and closure.
Respond both in a timely manner and professionally to written and verbal inquiries from customers, carriers, sales, client facing teams, and other internal stakeholders.
Escalate complex, high-value, disputed, or high-risk claims to leadership as needed.
Monitor claim trends and recommend preventative actions to reduce risk and loss.

Vendor & Client Contract Administration

Track vendor and client rate agreements and renewal schedules.
Conduct annual reviews to ensure rates remain current and aligned with contractual terms.
Coordinate updates and communicate changes with relevant stakeholders.

KPI Reporting & Business Performance Analysis

Maintain and distribute KPI and operational performance reports.
Review data to identify trends, variances, and areas of concern.
Work with department heads to investigate discrepancies and provide recommendations for corrective action and process improvement.

Continuous Improvement & Operational Excellence

Work with internal teams to Identify opportunities to improve quality, compliance, and operational efficiency.
Monitor performance metrics and corrective action effectiveness.
Lead or participate in process improvement initiatives across the organization.

Professional & Educational Background:

Post secondary diploma or degree in Quality Assurance, Business Administration, Supply Chain, Operational or logistics and transportation management or related field.
ISO 9001 and/or GDP training or certification is an asset
3-5 years’ experience in quality assurance, compliance, logistics or related field.
Experience developing, managing and controlling SOP’s or other controlled documentation
Proficiency with Microsoft Office and Smartsheet’s

Mindset & Personality:

Strategic: Takes initiative and a strategic approach to day-to-day and long-term goals for operations
Highly Organized: Maintains exceptional organization and disciplined recordkeeping, ensuring information, documentation, and follow-up are consistently accurate and accessible.
Proactive: Anticipates potential risks or issues, takes initiative, and follows through.
Collaborative: Builds positive working relationships across departments and approaches challenges with a practical, solutions-focused mindset.
Analytical; Uses data and objective information to identify patterns and evaluate issues.

Skills & Ability:

Strong knowledge of quality management systems, including ISO standards and GDP
Excellent document management skills, with experience creating, reviewing, and maintaining SOP’s, policies, and controlled documents.
Exceptional attention to detail and accuracy.
Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
Strong communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
Proficiency in freight claims is an asset.
Demonstrated commitment to continuous improvement and operational excellence.

Effort & Working Conditions:

Office / Warehouse Environment
Main location: Head office in Barrie, ON
Regular travel to warehouse in GTA

Why Join Us?

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing inclusive of:
- Extended health benefits
- Dental care
- Vision care
- Employee Assistance Program
- Life insurance
- RRSP/TFSA program
- Engaging social activities and events throughout the year
- Opportunity to shape client success and operational excellence in a dynamic logistics environment

North American Freight Group is a company that truly values its employees. The company fosters a supportive and collaborative work environment, where management encourages growth through mentorship and career development opportunities. We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee.

Our organization takes the accessibility needs of employees and candidates with disabilities into account during the recruitment and position review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will collaborate with the employee to address them. Artificial intelligence (AI) is not used during the hiring process.

Apply About employer

More about this job

Responsibilities

The Quality & Compliance Specialist manages and administers company compliance programs, including ISO 9001:2015, GDP, and CTPAT/PIP. They are responsible for creating SOPs, managing freight claims, analyzing performance data, and ensuring adherence to regulatory and contractual requirements.

Requirements

Candidates must have a post-secondary diploma or degree in a relevant field and 3-5 years of experience in quality assurance, compliance, or logistics. Proficiency in Microsoft Office and Smartsheet, along with strong knowledge of quality management systems and document control, is required.

Skills

ISO 9001
Good Distribution Practices
CTPAT
PIP
Freight claims
SOP development
KPI reporting
Compliance management
Risk management
Data analysis
Root cause analysis
Document control
Training management
Microsoft Office
Smartsheet
Logistics

Benefits

Extended health benefits
Dental care
Vision care
Employee Assistance Program
Life insurance
RRSP/TFSA program
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Compliance
Logistics
ISO 9001
GDP
CTPAT
PIP
SOP
KPI
Freight Forwarding
Risk Management
Supply Chain
Document Control
Root Cause Analysis
Auditing
Smartsheet
Microsoft Office
Warehousing
Distribution
Operational Excellence
Contract Administration
Claims Management
Regulatory Compliance
Business Administration
Transportation

Report this job