Inside Sales Representative
- AB, Canada
- Alberta, Canada, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Summary
The Inside Sales Representative is primarily responsible for supporting distributor and dealer customers of NABCO product with timely quotes, pricing, product information and accurate order entry. Under the direction of the Branch Manager, the Inside Sales Representative works to grow distributor and dealer sales volume, profitability, and assists the Outside Sales Representative with quoting and takeoffs when needed.
Essential Functions
Knowledge, Skills, Abilities
The Inside Sales Representative is primarily responsible for supporting distributor and dealer customers of NABCO product with timely quotes, pricing, product information and accurate order entry. Under the direction of the Branch Manager, the Inside Sales Representative works to grow distributor and dealer sales volume, profitability, and assists the Outside Sales Representative with quoting and takeoffs when needed.
Essential Functions
- Prepare quotes and pricing for distributor and dealer customers.
- Provide timely product, pricing, lead time and technical information to distributors and dealers.
- Follow up with distributors and dealers on open quotes to secure orders and collect.
- Respond courteously to distributor, dealer and client phone calls and emails within a reasonable timeframe.
- Assist the Outside Sales Representative, when needed, with quotes, takeoffs from architectural drawings and bid documents.
- Track distributor opportunities and quote activity by market and size.
- Forward relevant sales orders, purchase orders, quotes, emails, diagrams, work orders and any other appropriate documentation to Finance for billing.
- Send purchase requests to the branch purchasing contact and coordinate with the warehouse on stock and lead times.
- Enter accurate sales orders in SAP and submit new service and supply orders through the branch job-tracking list.
- Manage distributor data and performance metrics on a regular basis.
- Assist with service and preventative maintenance quotes for clients when necessary.
Knowledge, Skills, Abilities
- Excellent communication skills, verbal and written.
- Self-starter who takes initiative.
- Ability to understand and interpret client needs, while responding with a sense of urgency.
- High attention to detail.
- Proficient with Microsoft Office (Word, Excel, Outlook).
- Proficient with SAP and SharePoint.
- Ability to read architectural drawings and complete takeoffs.
- Knowledge of automatic door products and the competition, or ability to learn quickly.
- Relevant post-secondary education or relevant combination of education or experience.
- 1 - 3 experience with technical inside sales or customer service.
- Experience with automatic door, hardware, glass or similar products preferred.
- Clean indoor office environment; may perform limited work in the warehouse to support an order.
- Subject to tight deadlines.
- Able to safely lift up to 50lbs.
More about this job
Responsibilities
Prepare quotes, provide product and pricing information, follow up on open opportunities, and accurately enter sales and service orders. Support outside sales with quotes and takeoffs, coordinate purchasing and warehouse information, and maintain distributor data and performance metrics.
Requirements
Candidates should have 1–3 years of technical inside sales or customer service experience, with experience in automatic doors, hardware, glass, or similar products preferred. Relevant post-secondary education or an equivalent combination of education and experience is sought, along with proficiency in Microsoft Office, SAP, and SharePoint and the ability to interpret architectural drawings.
Skills
- Inside Sales
- Customer Service
- Quote Preparation
- Pricing
- Order Entry
- Sales Follow-Up
- Technical Product Information
- Architectural Drawing Interpretation
- Takeoffs
- Microsoft Office
- SAP
- SharePoint
- Distributor Relationship Management
- Sales Tracking
- Attention to Detail
- Written and Verbal Communication
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
Keywords
- Distributor Sales
- Dealer Sales
- Automatic Doors
- Quotes
- Pricing
- Product Information
- Lead Times
- Order Entry
- SAP
- SharePoint
- Microsoft Office
- Word
- Excel
- Outlook
- Architectural Drawings
- Takeoffs
- Bid Documents
- Sales Orders
- Purchase Orders
- Service Orders
- Preventative Maintenance
- Warehouse Coordination
- Distributor Performance Metrics
- Technical Inside Sales
- Customer Service