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Account Manager Junior

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

NB : this position is based in Montreal 🇨🇦

Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution.

You will play a key role… 🔑 that of converting a lead into a satisfied and loyal customer. To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed 💪 Rigorous and personalised follow-up is essential in managing requests.

You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.

During this exciting adventure, you will be entrusted with the following tasks:

  • Supporting customers to meet their needs for seminars, team trips and corporate events
  • Qualifying and processing leads, from briefings to closing, via our platform
  • Carry out targeted commercial actions to develop our offering within the account assigned to you.
  • Work towards achieving individual and collective objectives.
  • Propose improvements to internal processes and tools.
  • Be proactive in proposing actions to roll out our offering.
  • Participate in strategic discussions about Naboo.

Compensation & Benefits:

  • Attractive package and benefits (Classpass, Transport, Health insurance Canada Life…)
  • Beautiful offices in the center of Montréal
  • Top-notch work equipment (MacBook) 💻
  • Events that bring our team together 🎉

You are the ideal candidate if:

  • You have initial experience as an account manager in the hotel or events industry.
  • You have a strong sense of customer service, are responsive and organised.
  • You have a solid knowledge of the hotel and events market.
  • You speak native English (it’s a plus if you speak French).

Naboo is the ideal company for you if:

  • You are looking for challenges and responsibilities from day 1
  • You want to contribute to an ambitious adventure
  • You want to thrive and grow in a high growth environment

Recruitment process:

  • Step 1: Video call meeting with an Account Manager
  • Step 2: Business Case with 3 members of the team (60 min)
  • Step 3: Culture fit in our office (1010 rue Sainte Catherine O, Montreal) (90min)
More about this job

Responsibilities

Support enterprise clients in planning corporate events and guide leads through the sales process, from initial briefing to contract signing and solution deployment. Develop an assigned client portfolio through targeted sales and communication activities, meet individual and team objectives, and contribute to process improvements and strategic discussions.

Requirements

Candidates should have initial account management experience in the hotel or events industry, strong customer service skills, and a solid understanding of the hotel and events market. Native English is required; French is an advantage, and candidates should be responsive and organized.

Skills

  • Account Management
  • Customer Service
  • Lead Qualification
  • Sales
  • Relationship Building
  • Event Planning
  • Needs Assessment
  • Sales Cycle Management
  • Contract Negotiation
  • Client Follow-Up
  • Portfolio Development
  • Communication
  • Process Improvement
  • Organization
  • Responsiveness

Benefits

  • ClassPass
  • Transportation
  • Health Insurance
  • MacBook
  • Team Events

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Hospitality
  • Management & Leadership

Keywords

  • Account Management
  • Enterprise Clients
  • Events Services
  • Corporate Events
  • Seminars
  • Team Trips
  • Lead Qualification
  • Sales Cycle
  • Contract Closing
  • Solution Deployment
  • Customer Loyalty
  • Portfolio Development
  • Targeted Sales
  • Communication Activities
  • Sales Objectives
  • Process Improvement
  • Hotel Market
  • Event Industry
  • English
  • French
  • Naboo Platform

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