Account Manager - North America

NB : this position is based in Montreal 🇨🇦

⚠️ Key Requirement: fluent Portuguese

Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution.

You will play a key role... 🔑 that of converting a lead into a satisfied and loyal customer. To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed 💪 Rigorous and personalised follow-up is essential in managing requests.

You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.

During this exciting adventure, you will be entrusted with the following tasks:

• Supporting customers to meet their needs for seminars, team trips and corporate events
• Qualifying and processing leads, from briefings to closing, via our platform
• Carry out targeted commercial actions to develop our offering within the account assigned to you.
• Work towards achieving individual and collective objectives.
• Propose improvements to internal processes and tools.
• Be proactive in proposing actions to roll out our offering.
• Participate in strategic discussions about Naboo.

Compensation & Benefits

• Attractive package and benefits (Classpass, Transport, Health insurance Canada Life...)
• Beautiful offices in the center of Montréal
• Top-notch work equipment (MacBook) 💻
• Events that bring our team together 🎉

You are the ideal candidate if

• You have initial experience as an account manager in the hotel or events industry.
• You have a strong sense of customer service, are responsive and organised.
• You have a solid knowledge of the hotel and events market.
• You speak native English (it's a plus if you speak French).

Naboo is the ideal company for you if

• You are looking for challenges and responsibilities from day 1
• You want to contribute to an ambitious adventure
• You want to thrive and grow in a high growth environment

Recruitment process

Step 1: Video call meeting with Malika, the AM Team Lead in North America (30 min)

Step 2: Virtual Case study

Step 2: Speed dating video call with 4-5 member of the team based in North America (90 min)