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Added 9 mins ago
JT
Senior Data Engineer
Javelin Technologies
Canada
- Full-time
…help set the engineering standards, deployment practices, and support processes for the platform as it…
Added 9 mins ago
MP
U SPORTS Winter Intern
M2 Partners
Toronto, ON
- Full-time
…in one of the following categories: Consulting, Marketing, Sales or Software development. Your internship is tailored towards your current experience and interests and in your application…
Added 9 mins ago
DH
Financial Planning and Analysis Manager
Diploma Healthcare Group
Mississauga, ON
- $96,000 to $120,000 CAD / year
- Full-time
…Polymedco, Phadia, and Sakura. We pride ourselves on being a highly technical sales organization providing leading support solutions to our clinical customers. Our proven business model has…
Added 9 mins ago
QP
Financial Reporting Supervisor, Qualico Properties
Qualico Properties
Winnipeg, MB
- Full-time
Assisting with internal and external audits, including quality control of sales orders.
Added 9 mins ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 9 mins ago
D
Lead, Forward Deployed Engineering
Deliverect
Toronto, ON
- Full-time
As the Lead Forward Deployed Engineer for North America, you will bridge technical problem-solving and software engineering by owning enterprise adoption from pre-sales architecture to…
Added 9 mins ago
I
Senior Account Executive
Improving
Calgary, AB
- Full-time
Lead consultative sales conversations. Identify the business problem, clarify desired outcomes, and work with technical experts to develop a compelling approach.
Added 9 mins ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
…deliver assigned operational and project work, maintain accurate technical documentation and knowledge articles, and provide backup support when…
Added 9 mins ago
PC
Benefits Consultant
People Corporation
Burnaby, BC · BC - PC Lougheed - Burnaby
- Full-time
Thorough knowledge of group insurance, retirement and related product sales and client service and support
Added 9 mins ago
Adjuster Level 1, Property Claims
Heartland Mutual Insurance
Kitchener, ON
Maintain professional communication with policyholders, brokers, Agents, and the Direct Sales Center to provide updates and guidance throughout the claim process.
Added 9 mins ago
D
Associate Analytical Technician
Dow
Fort Saskatchewan, AB
- Full-time
…Laboratory in Fort Saskatchewan, Alberta. In this role, you will support the site’s polyethylene production units by generating accurate and timely analytical data to guide process…
Added 9 mins ago
Manager, Strategic Partnerships & Growth
Scotiabank
Ottawa, ON
…business-development discipline, market insight and an all-Bank perspective to support the development of the future partnership…
Added 9 mins ago
ScotiaMcLeod Senior Associate
Scotiabank
Montreal, QC
…client service and contributing to business development and sales related…
Added 9 mins ago
Financial Advisor, Investment & Retirement Planning (Canada)
Scotiabank
Edmonton, AB
…in our retail branch network, you are a member of the branch sales team responsible for contributing to the team’s overall success by meeting or exceeding negotiated deposit and investment…
Added 9 mins ago
C
Specialist, Retention - Hybrid
Cogeco
Burlington, ON · Hamilton, ON
- Full-time
…services for competitive reasons, perceived value or price, technical, customer service-related issues, and reasons deemed as uncontrollable, etc., using negotiation and sales…
Added 9 mins ago
QR
Product Marketing Agent – Glass Hardware & Glazing
Quincaillerie Richelieu
Montreal, QC
- Full-time
Communicate with outside vendors to provide technical and product knowledge support to internal customers.
Added 9 mins ago
B
Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Develops long-range vision to support the team’s business goals by establishing priorities and leading the team in developing sales, service, and people strategies that drive sales results.
Added 9 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Coquitlam, BC
- Full-time
…helping services run smoothly from day one. You’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading…
Added 9 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Ottawa, ON
- Full-time
…helping services run smoothly from day one. You’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading…
Added 24 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Rosemère, QC
- Part-time
Performance bonuses (in-store sales or management position)
Added 24 mins ago
LV
KEY HOLDER-EN
La Vie En Rose
Rosemère, QC
- Part-time
Performance bonuses (in-store sales or management position)
Added 24 mins ago
B
Community Residential Manager
Boardwalk
AB · Edmonton, AB
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 24 mins ago
NI
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
- Full-time
The ideal candidate for this position must be familiar with the HVAC industry. This individual will need to implement sales plans to ensure the achievement of agreed objectives and sales…
Added 24 mins ago
W
Service Technician - GTA
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
…encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful…
Added 24 mins ago
W
Service Technician - London
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
…encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful…

Nagarro

Associate Principal Engineer -- Infor M3 Customer Order Management Functional Solution Architect

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (18000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

The Customer Order Management Functional Solution Architect provides global functional leadership for Infor M3 across customer care, sales administration, tool rentals and service.

This role translates business priorities into scalable, supportable solutions while protecting the global template and reducing unnecessary customization.

What You Will Do

Lead end-to-end solution design for Customer Order Management capabilities and related cross-functional processes.
Own functional architecture, configuration standards, and alignment to the global M3 template.
Facilitate discovery and fit-gap sessions with business stakeholders and regional teams.
Translate approved requirements into functional designs, specifications, test scenarios, and implementation guidance.
Recommend configuration, process change, integration, or extension approaches based on business value and long-term supportability.
Partner with Product Management, Technical Architecture, Integrations, Development, Testing, and Support teams.
Provide expert guidance for complex incidents, root-cause analysis, releases, and production transitions.
Coach analysts and strengthen consistent functional practices across regions.

Required Qualifications

Extensive functional experience with Infor M3 Customer Order Management or a comparable global ERP platform.
Strong knowledge of order-to-cash, pricing, tool rentals and service.
Demonstrated experience leading cross-functional solution design, fit-gap analysis, configuration decisions, and functional specifications.
Ability to evaluate downstream impacts across interconnected operational processes and regions.
Ability to communicate complex ERP concepts clearly to operational, technical, and leadership audiences.

Qualifications

Experience supporting a global or multi-region Infor M3 environment.
Experience with ERP governance, design authority, global templates, and controlled regional variation.
Understanding of integrations, data dependencies, testing, release management, and production support.
Strong facilitation, documentation, stakeholder-management, and decision-making skills.

Additional Information

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

Service Region: UCC

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More about this job

Responsibilities

The Associate Principal Engineer will lead end-to-end functional solution design for Customer Order Management within the Infor M3 environment. They are responsible for maintaining global template standards while facilitating business discovery and providing expert guidance for complex production incidents.

Requirements

Candidates must have extensive functional experience with Infor M3 or a comparable global ERP platform, specifically in order-to-cash and service processes. Strong skills in stakeholder management, documentation, and leading cross-functional design sessions are required.

Skills

Infor M3
Customer Order Management
Functional Solution Architecture
ERP Governance
Order-to-cash
Pricing
Tool Rentals
Service
Fit-gap Analysis
Global Template Management
Stakeholder Management
Process Design
System Integration
Release Management
Root-cause Analysis
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Infor M3
ERP
Customer Order Management
Solution Architect
Order-to-cash
Global Template
Functional Design
Fit-gap Analysis
Configuration Standards
Integration
Data Dependencies
Release Management
Production Support
Stakeholder Management
Digital Product Engineering
Business Process
Tool Rentals
Service Management
Root-cause Analysis
Governance

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