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System Support Specialist

  • Nanaimo, BC, Canada

$35.94 CAD / hour · Full-time

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Job details

Pay
$35.94 CAD / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Nanaimo Ladysmith Public Schools (NLPS) is seeking a continuing full-time System Support Specialist who thrives in a people‑first, technology‑rich environment, and is excited to make a real impact across NLPS. In this role, the successful incumbent will partner with our dedicated IT team to deliver exceptional support, keep our systems running smoothly, and help drive continuous improvements in how we use and secure technology.

Join a forward-thinking school district that empowers students to become confident, lifelong learners. As we continue to provide reliable and impactful technology services and solutions, to our students and staff.

What you bring to the role:

  • We are seeking someone who is customer-service-oriented, has a strong technical background, excellent problem-solving skills, and a passion for helping others succeed in a technology-rich environment.
  • Someone who enjoys working with IT department colleagues, deploying and supporting end-user computing environments, devices, applications, and local area networks, and helping improving technology support and security practices.
  • Your qualifications should include a high school diploma, 2+ years post-secondary education in a computer-related field, 3+ years of experience supporting a range of IT systems in a Microsoft-based network, and strong organizational and communication skills.
  • Additionally, the successful incumbent must have a valid BC Driver’s license.

Assignment: This is a Continuing Full-Time (1.0 FTE) 12-Month CUPE Local 606 position due to commence as soon as possible. Working Monday through Friday, approximately 7:00 AM to 4:00 PM. 

Wage: The rate of pay for this position is $35.94 per hour based on a 40-hour work week.

Location: With work being performed on site.

For a copy of the full job description, please visit:

Join Our Team

NLPS resides within the traditional territories of the Snuneymuxw, Snaw-naw-as and Stz'uminus First Nations and is a proud community partner with the Tillicum Lelum Aboriginal Friendship Centre and the Mid Island Metis Nation.

Employing more than 2,200 professionals all committed to the education of more than 15,000 students, all NLPS staff are integral to the excellent education system and the positive workplaces within the district; supporting the Strategic Plan Goals of Student Success, Student and Employee Wellness, and Truth and Reconciliation.

Learn more about who we are and what we offer on our website at .

How to Apply

To submit your application, please email this to . Applications will be accepted until 4:00 PM on November 25, 2026, and should include a cover letter, resume, along with applicable certificates and/or diplomas etc. Please provide a minimum two professional references from supervisors or managers in a workplace or volunteer setting and please note, all successful candidates of the Nanaimo Ladysmith Public Schools are required to complete a criminal record check.

To all applicants: thank you for your interest, please be advised that only those applicants being considered for shortlisting and/or shortlisted will be contacted.

Nanaimo Ladysmith Public Schools is an equal opportunity employer, committed to merit-based hiring and equitable employment practices. 

More about this job

Responsibilities

The System Support Specialist at Nanaimo Ladysmith Public Schools will help keep staff and student computers, devices and applications running and secure. They will work with the IT team to deploy equipment, solve technical problems and improve support practices.

Requirements

Candidates need a high school diploma and 2+ years of post-secondary study in a computer-related field. They also need 3+ years supporting IT systems in a Microsoft network, strong problem-solving and communication skills, and a valid BC driver's licence.

Skills

  • Microsoft Windows
  • end-user device deployment
  • desktop support
  • application support
  • local area networks
  • troubleshooting
  • customer service
  • problem solving
  • technical documentation
  • IT security practices
  • communication
  • organization

Categories

  • Technology
  • Government & Public Sector
  • Customer Service & Support

Keywords

  • System Support Specialist
  • IT support
  • help desk
  • desktop support
  • end-user computing
  • Microsoft
  • Windows
  • LAN
  • local area network
  • network support
  • device deployment
  • school district
  • public sector
  • technical support
  • IT technician
  • computer support

Seniority

Mid level

Fields of study

  • computer-related field

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