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Added 10 mins ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
St. Albert, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 10 mins ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
Edmonton, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 10 mins ago
SS
School Bus Driver Role - Acheson, AB
Summit School Services
Edmonton, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 25 mins ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Toronto, ON
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…
Added 25 mins ago
ST
School Bus Driver Role - Acheson, AB
Stock Transportation
Spruce Grove, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 25 mins ago
ST
School Bus Driver Role - Acheson, AB
Stock Transportation
St. Albert, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 25 mins ago
ST
School Bus Driver Role - Acheson, AB
Stock Transportation
Leduc, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 25 mins ago
ST
School Bus Driver Role - Acheson, AB
Stock Transportation
AB · Edmonton, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 25 mins ago
ST
School Bus Driver Role - Acheson, AB
Stock Transportation
AB · Edmonton, AB
- Part-time
…for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually…
Added 40 mins ago
T
Bilingual (FR/EN) Contact Centre Representative - Canadian Banking, Credit Cards
TD
Montreal, QC
- Full-time
…North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than…
Added 55 mins ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Ottawa, ON
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…
Added 55 mins ago
D
Business Development Representative II (Public Sector)
Dayforce
Canada
- Full-time
The Business Development Representative II (Public Sector) plays a critical role in building the pipeline that drives our public sector growth. You’ll partner with Public Sector Account…
Added 55 mins ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Ottawa, ON · Kanata, ON
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…
Added 55 mins ago
MC
Senior Sales Representative - KYC Solutions
Moody's Corporation
Toronto, ON
- Full-time
7+ years of experience in Know Your Customer (KYC), Anti-Money Laundering (AML), financial crime, compliance technology, data, software as a service (SaaS), enterprise software, or a…
Added 1 hour ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Montreal, QC · Saint-Laurent, QC
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…
Added 1 hour ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Montreal, QC
- Full-time
…but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position…
Added 1 hour ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $20 CAD / hour
- Contract
Looking to kick-start your career with a company that offers real growth opportunities? We're hiring a Customer Service Representative to join a fast-paced logistics team supporting one of…
Added 1 hour ago
GL
Financial Service Representative (18-month contract)
goeasy Ltd.
Hamilton, ON
- Contract
A day in the life of a Financial Service Representative:
Added 1 hour ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Olympic International's Parts Division is seeking a motivated and customer-focused Outside Sales Representative to join our growing team. In this role, you will build and strengthen…
Added 1 hour ago
OI
Take-off and Estimating Coordinator
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…Headquartered in North Vancouver, we have grown from a manufacturer’s representative to the region’s foremost HVAC solutions provider, serving British Columbia and the Yukon. We specialize…
Added 1 hour ago
Business Development Representative II (Public Sector)
Dayforce
Canada
The Business Development Representative II (Public Sector) plays a critical role in building the pipeline that drives our public sector growth. You’ll partner with Public Sector Account…
Added 1 hour ago
Business Development Representative II (Public Sector)
Dayforce
Canada
The Business Development Representative II (Public Sector) plays a critical role in building the pipeline that drives our public sector growth. You’ll partner with Public Sector Account…
Added 1 hour ago
AA
Dealer Representative (Scarborough West)
Assured Automotive
Toronto, ON · Scarborough, ON
- Full-time
The Dealer Representative, (Dealer Rep) primary responsibility and accountability is to provide an exceptional and successful customer experience while handling the collision service needs…
Added 1 hour ago
J
Product Lead - Range Rover
JLR
Mississauga, ON
- Full-time
…being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth;…

NAPA Canada

Inside Sales Specialist

Dryden, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Your route

At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving, every day.

This is a regular full-time position and is located in Dryden.

The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product sourcing, pricing, order placement, logistics coordination, delivery, and issue resolution. The representative builds a deep understanding of the customer’s operations, maintains vendor-managed inventory, and works closely with internal teams and suppliers to ensure reliable service, competitive solutions, and a strong customer relationship.

Key Responsibilities

Customer service and relationship management: Serve as the dedicated on-site contact; receive and respond to inquiries; understand operational priorities; provide timely updates; and build effective relationships with customer stakeholders.
Product sourcing: Identify suitable products and alternatives, confirm specifications and availability, engage approved suppliers, and recommend solutions that balance quality, lead time, and total cost.
Pricing and quoting: Prepare accurate, competitive quotations; validate costs, margins, freight, and lead times; obtain required approvals; and follow up on open quotes.
Order management: Manage the complete order lifecycle, including order entry, confirmation, purchase requirements, back-order monitoring, expediting, documentation, delivery coordination, invoicing support, returns, warranties, and issue resolution.
Logistics coordination: Source and coordinate transportation as required, expedite urgent requirements, track shipments, communicate delivery status, and resolve freight or delivery exceptions.
Vendor-managed inventory: Monitor on-site inventory levels, replenish agreed items, maintain min/max settings, perform cycle counts, investigate variances, manage obsolete or slow-moving stock, and support accurate inventory records.
Supplier and internal coordination: Work with vendors and internal sales, purchasing, operations, warehouse, credit, and finance teams to meet customer commitments.
Account administration: Maintain accurate customer, product, pricing, quote, order, and activity records in company systems; prepare reports; and ensure documentation meets company and customer requirements.
Compliance and safety: Follow customer-site requirements, company policies, contractual obligations, ethical standards, and all applicable health and safety procedures.

Under the hood

To Join Our Team, You Need

Two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience supporting a large or complex customer is preferred.
Post-secondary education in business, supply chain, sales, or a related field is an asset; an equivalent combination of education and experience will be considered.
Demonstrated experience with quoting, order management, product sourcing, and supplier coordination.
Proficiency with Microsoft 365 and experience using ERP, CRM, inventory, or order-management systems.
Strong numerical skills with the ability to calculate pricing, margins, discounts, freight, and unit conversions accurately.
Ability to meet customer-site access, safety, and security requirements.

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

Apply About employer

More about this job

Responsibilities

Serve as the dedicated customer contact, managing inquiries, product sourcing, quotations, orders, logistics, delivery, and issue resolution. Maintain vendor-managed inventory and accurate account records while coordinating with suppliers and internal teams to meet customer needs and safety requirements.

Requirements

Requires two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience with large or complex customers is preferred. Candidates should have experience with quoting, order management, product sourcing, and supplier coordination, proficiency with Microsoft 365 and relevant business systems, and strong numerical skills; related post-secondary education is an asset.

Skills

Customer Service
Relationship Management
Inside Sales
Product Sourcing
Pricing And Quoting
Order Management
Supplier Coordination
Logistics Coordination
Vendor-Managed Inventory
Inventory Management
ERP Systems
CRM Systems
Microsoft 365
Numerical Accuracy
Issue Resolution
Account Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Account Support
Product Sourcing
Quotations
Pricing
Order Management
Supplier Coordination
Logistics
Vendor-Managed Inventory
Inventory Replenishment
Cycle Counts
ERP
CRM
Microsoft 365
Freight
Back-Order Monitoring
Expediting
Returns
Warranties
Distribution
Auto Parts
Health And Safety
Pricing And Margin Calculations

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