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Added 6 mins ago
EL
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
Estée Lauder Companies
Toronto, ON
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 6 mins ago
EL
Assistant Store Manager - Le Labo - Full time - Carrall Street - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
…develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 6 mins ago
EL
MAC Core - 12 Hour Key Holder - Calgary, Alberta
Estée Lauder Companies
Calgary, AB
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 6 mins ago
SC
shift supervisor - Store# 59011, 318 MEMORIAL AVENUE
Starbucks Coffee Company
Orillia, ON
- Full-time
Customer service experience in a retail or restaurant environment
Added 21 mins ago
(CAN) Cosmetics Associate (Part Time)
Walmart Canada
Gander, NL
…is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the…
Added 21 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Welland, ON
- Contract
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 21 mins ago
(CAN) Consumables Associate (Part Time)
Walmart Canada
Gander, NL
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 21 mins ago
(CAN) Overnight Associate/Dairy Freezer Part Time
Walmart Canada
Olds, AB
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 21 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Welland, ON
- Contract
…team player. They are a key member in the delivery of superior customer…
Added 21 mins ago
WC
Associé de nuit
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 21 mins ago
WC
Consumables Associate
Walmart Canada
Edmundston, NB
- Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 35 mins ago
NN
Supply Planner
Nestlé Nespresso SA
Montreal, QC
- Full-time
…Nespresso portfolio. This role is critical in enabling high customer service levels by having optimized inventory, while minimizing distribution costs. Acting as a subject matter expert for…
Added 50 mins ago
WC
(CAN) Deli Bakery Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and…
Added 50 mins ago
WC
Stocking 1 Team Associate
Walmart Canada
Brandon, MB
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 50 mins ago
WC
Omni Customer Fulfillment Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 50 mins ago
WC
Stock unloader associate
Walmart Canada
Winnipeg, MB
- Full-time
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 51 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Dauphin, MB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 51 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 51 mins ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 51 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 51 mins ago
TC
Retail Store Associate Part Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Hawkesbury, ON
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 51 mins ago
SA
Service Writer
Speedy Auto Service
Burlington, ON
- Full-time
Prior experience in retail, service writing, or automotive customer service is an asset.
Added 51 mins ago
E
Automotive Detailer - Car Washer - Oshawa
Enterprise
Oshawa, ON
- Full-time
You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, ensuring they meet our high cleanliness and safety standards for customer rentals.
Added 51 mins ago
E
Automotive Detailer - Car Washer - Whitby
Enterprise
Oshawa, ON
- Full-time
You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, ensuring they meet our high cleanliness and safety standards for customer rentals.
Added 51 mins ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
…enthusiasts and commercial installers. Our commitment to excellent customer experiences is matched by our dedication to employee growth and satisfaction. Enjoy a dynamic work environment,…

NAPA Canada

Inside Sales Specialist

Dryden, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Your route

At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving, every day.

This is a regular full-time position and is located in Dryden.

The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product sourcing, pricing, order placement, logistics coordination, delivery, and issue resolution. The representative builds a deep understanding of the customer’s operations, maintains vendor-managed inventory, and works closely with internal teams and suppliers to ensure reliable service, competitive solutions, and a strong customer relationship.

Key Responsibilities

Customer service and relationship management: Serve as the dedicated on-site contact; receive and respond to inquiries; understand operational priorities; provide timely updates; and build effective relationships with customer stakeholders.
Product sourcing: Identify suitable products and alternatives, confirm specifications and availability, engage approved suppliers, and recommend solutions that balance quality, lead time, and total cost.
Pricing and quoting: Prepare accurate, competitive quotations; validate costs, margins, freight, and lead times; obtain required approvals; and follow up on open quotes.
Order management: Manage the complete order lifecycle, including order entry, confirmation, purchase requirements, back-order monitoring, expediting, documentation, delivery coordination, invoicing support, returns, warranties, and issue resolution.
Logistics coordination: Source and coordinate transportation as required, expedite urgent requirements, track shipments, communicate delivery status, and resolve freight or delivery exceptions.
Vendor-managed inventory: Monitor on-site inventory levels, replenish agreed items, maintain min/max settings, perform cycle counts, investigate variances, manage obsolete or slow-moving stock, and support accurate inventory records.
Supplier and internal coordination: Work with vendors and internal sales, purchasing, operations, warehouse, credit, and finance teams to meet customer commitments.
Account administration: Maintain accurate customer, product, pricing, quote, order, and activity records in company systems; prepare reports; and ensure documentation meets company and customer requirements.
Compliance and safety: Follow customer-site requirements, company policies, contractual obligations, ethical standards, and all applicable health and safety procedures.

Under the hood

To Join Our Team, You Need

Two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience supporting a large or complex customer is preferred.
Post-secondary education in business, supply chain, sales, or a related field is an asset; an equivalent combination of education and experience will be considered.
Demonstrated experience with quoting, order management, product sourcing, and supplier coordination.
Proficiency with Microsoft 365 and experience using ERP, CRM, inventory, or order-management systems.
Strong numerical skills with the ability to calculate pricing, margins, discounts, freight, and unit conversions accurately.
Ability to meet customer-site access, safety, and security requirements.

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

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More about this job

Responsibilities

Serve as the dedicated customer contact, managing inquiries, product sourcing, quotations, orders, logistics, delivery, and issue resolution. Maintain vendor-managed inventory and accurate account records while coordinating with suppliers and internal teams to meet customer needs and safety requirements.

Requirements

Requires two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience with large or complex customers is preferred. Candidates should have experience with quoting, order management, product sourcing, and supplier coordination, proficiency with Microsoft 365 and relevant business systems, and strong numerical skills; related post-secondary education is an asset.

Skills

Customer Service
Relationship Management
Inside Sales
Product Sourcing
Pricing And Quoting
Order Management
Supplier Coordination
Logistics Coordination
Vendor-Managed Inventory
Inventory Management
ERP Systems
CRM Systems
Microsoft 365
Numerical Accuracy
Issue Resolution
Account Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Account Support
Product Sourcing
Quotations
Pricing
Order Management
Supplier Coordination
Logistics
Vendor-Managed Inventory
Inventory Replenishment
Cycle Counts
ERP
CRM
Microsoft 365
Freight
Back-Order Monitoring
Expediting
Returns
Warranties
Distribution
Auto Parts
Health And Safety
Pricing And Margin Calculations

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