Jobs in Canada

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Added 27 mins ago
TH
Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 42 mins ago
A
Client Service Representative - Lethbridge Mayor Magrath (6-12 Months Term)
ATB
Lethbridge, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 57 mins ago
WC
Sales Representative (Metal) - Vaughan, ON
Wurth Canada
Markham, ON
- Full-time
A day in the life of an outside sales representative:
Added 1 hour ago
DR
Outside Sales Representative
DMC Recruitment Group
Vancouver, BC
- Full-time
They are looking to add a driven Outside Sales Representative to their team - someone who thrives in a relationship-based sales environment while still bringing a hunter mentality to grow…
Added 1 hour ago
AC
Customer Service Representative
Aston Carter
Burnaby, BC
- $50,000 to $52,000 CAD / year
- Full-time
The Customer Service Representative plays a key role in supporting customers in an LTL transportation environment by responding to inquiries, tracking freight, coordinating pickup and…
Added 1 hour ago
E
Customer Service Representative - Guelph
Enterprise
Guelph, ON
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 1 hour ago
TH
Merchandising Execution Associate : Part Time - BEACON HILL
The Home Depot
Canada
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
C
Financial Planning Consultant
CIBC
Richmond, BC · Vancouver, BC
- Full-time
…management, in-depth financial advice and exceptional client service. As a Senior Financial Planner, you’ll expertly deliver on CIBC’s Imperial Service approach, taking responsibility for a…
Added 1 hour ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Vancouver, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
E
Territory Representative, Hospitality Sales & Service
Ecolab
Mississauga, ON · Richmond Hill, ON · Toronto, ON · Woodbridge, ON · ON
- Full-time
Ecolab is seeking a Territory Sales and Service Representative to join our team in the Toronto (Downtown) market. As an industry leader, we need talented people like you to help us continue…
Added 2 hours ago
LM
Assistant Vice President, Executive Underwriter, Property
Liberty Mutual Canada
Vancouver, BC
- Full-time
Deliver high-quality service to brokers and clients, contributing to Liberty's reputation as a technical and relationship-led market in Western Canada
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
KS
Outside Sales Representative - Electrical Utilities
Kinetic Search Group
Quebec, QC
- Full-time
We are currently seeking an experienced Outside Sales Representative to support continued business development and customer growth throughout Quebec, with a preference for candidates based…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
In this role, you'll oversee client service and warranty matters from initial inquiry through to resolution. Working closely with clients, manufacturers, suppliers, sales representatives,…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
BC · British Columbia, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NL · Newfoundland and Labrador, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
MB · Manitoba, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NB · New Brunswick, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NS · Nova Scotia, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 hours ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Aurora, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 hours ago
JE
Inside Sales Representative - Power Specialist (2026-9593)
Johnston Equipment
Mississauga, ON
- Full-time
As an Inside Sales Representative, you are a key player in our business growth and development. The position is best suited for an energetic self-starter with the ability to identify…
Added 2 hours ago
JE
Inside Sales Representative - Bilingual (2026-9590)
Johnston Equipment
Montreal, QC
- Full-time
As an Inside Sales Representative, you are a key player in our business growth and development. The position is best suited for an energetic self-starter with the ability to identify…

NAPA Canada

Inside Sales Specialist

Dryden, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Your route

At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving, every day.

This is a regular full-time position and is located in Dryden.

The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product sourcing, pricing, order placement, logistics coordination, delivery, and issue resolution. The representative builds a deep understanding of the customer’s operations, maintains vendor-managed inventory, and works closely with internal teams and suppliers to ensure reliable service, competitive solutions, and a strong customer relationship.

Key Responsibilities

Customer service and relationship management: Serve as the dedicated on-site contact; receive and respond to inquiries; understand operational priorities; provide timely updates; and build effective relationships with customer stakeholders.
Product sourcing: Identify suitable products and alternatives, confirm specifications and availability, engage approved suppliers, and recommend solutions that balance quality, lead time, and total cost.
Pricing and quoting: Prepare accurate, competitive quotations; validate costs, margins, freight, and lead times; obtain required approvals; and follow up on open quotes.
Order management: Manage the complete order lifecycle, including order entry, confirmation, purchase requirements, back-order monitoring, expediting, documentation, delivery coordination, invoicing support, returns, warranties, and issue resolution.
Logistics coordination: Source and coordinate transportation as required, expedite urgent requirements, track shipments, communicate delivery status, and resolve freight or delivery exceptions.
Vendor-managed inventory: Monitor on-site inventory levels, replenish agreed items, maintain min/max settings, perform cycle counts, investigate variances, manage obsolete or slow-moving stock, and support accurate inventory records.
Supplier and internal coordination: Work with vendors and internal sales, purchasing, operations, warehouse, credit, and finance teams to meet customer commitments.
Account administration: Maintain accurate customer, product, pricing, quote, order, and activity records in company systems; prepare reports; and ensure documentation meets company and customer requirements.
Compliance and safety: Follow customer-site requirements, company policies, contractual obligations, ethical standards, and all applicable health and safety procedures.

Under the hood

To Join Our Team, You Need

Two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience supporting a large or complex customer is preferred.
Post-secondary education in business, supply chain, sales, or a related field is an asset; an equivalent combination of education and experience will be considered.
Demonstrated experience with quoting, order management, product sourcing, and supplier coordination.
Proficiency with Microsoft 365 and experience using ERP, CRM, inventory, or order-management systems.
Strong numerical skills with the ability to calculate pricing, margins, discounts, freight, and unit conversions accurately.
Ability to meet customer-site access, safety, and security requirements.

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

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More about this job

Responsibilities

Serve as the dedicated customer contact, managing inquiries, product sourcing, quotations, orders, logistics, delivery, and issue resolution. Maintain vendor-managed inventory and accurate account records while coordinating with suppliers and internal teams to meet customer needs.

Requirements

Requires two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience with a large or complex customer is preferred. Candidates should have experience with quoting, order management, product sourcing, and supplier coordination, proficiency with Microsoft 365 and relevant business systems, and strong numerical skills; related post-secondary education is an asset.

Skills

Customer Service
Relationship Management
Inside Sales
Product Sourcing
Quoting
Pricing and Margin Calculations
Order Management
Supplier Coordination
Logistics Coordination
Vendor-Managed Inventory
Inventory Management
ERP Systems
CRM Systems
Microsoft 365
Numerical Accuracy
Issue Resolution

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Account Support
Product Sourcing
Supplier Coordination
Quotations
Pricing
Margins
Freight
Order Management
Order Entry
Back-Order Monitoring
Expediting
Logistics
Delivery Coordination
Vendor-Managed Inventory
Inventory Replenishment
Cycle Counts
Inventory Records
Microsoft 365
ERP
CRM
Inventory Systems
Order-Management Systems
Automotive Replacement Parts
Health and Safety

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