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Added 54 mins ago
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Financial Analyst, Global Trade Services
BRP
Montreal, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 54 mins ago
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Financial Analyst, Global Trade Services
BRP
Valcourt, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 1 hour ago
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Analyst, Investment Research and Solutions
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
…join our dynamic Product team in a full-time capacity as an Analyst, Investment Research and Solutions. This role is situated within the Investment Manager Research segment, offering an…
Added 1 hour ago
C
WFM Real Time Management Analyst (Onsite)
CNX
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
Join a world-class team in Mississauga, as a WFM Real Time Management Analyst! The WFM Real Time Management Analyst is responsible for managing the intraday performance of one program or…
Added 1 hour ago
B
Sr.Analyst-Payments Automation & Analytics
BeachHead
Toronto, ON
- $43.48 to $56.52 CAD / hour
- Contract
…through automation, intelligent reconciliation, test automation, data analytics, and AI-enabled solutions while collaborating with technology, operations, product, risk, compliance, QA, and…
Added 2 hours ago
IH
M365 Intermediate Analyst
Interior Health Authority
Kelowna, BC
- Internship
Interior Health is looking for a M365 Intermediate Analyst to join the team on a casual basis from our Kelowna location.
Added 2 hours ago
J
Business Analyst
Joblinxsapp
Toronto, ON
- Full-time
The Central Agencies Cluster is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services and support complex business and technology…
Added 2 hours ago
PS
Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
- Full-time
Reporting to the Manager, Information Security, the Senior Security Analyst is PBC Solutions’ primary in-house resource for conducting Security Threat and Risk Assessments (STRAs). The role…
Added 2 hours ago
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Dotnet Developer
BuzzClan
AB · Edmonton, AB
- Contract
Strong MS SQL Server, SSMS, stored procedures, data modelling, and reporting services
Added 2 hours ago
C
Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
Develop backend services and the interfaces that expose them, from data processing through to user-facing views.
Added 3 hours ago
BO
Treasury Solutions Analyst
Bank of America
Toronto, ON
- Full-time
…receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse…
Added 3 hours ago
N
QA Analyst, Credit Risk- Analyste AQ, risque de crédit
nesto
Canada
- Full-time
…chef de file canadien en technologies de financement et en services…
Added 3 hours ago
N
QA Analyst, Credit Risk- Analyste AQ, risque de crédit
nesto
Canada
- Full-time
…chef de file canadien en technologies de financement et en services…
Added 3 hours ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
…them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of reliable, efficient solutions adapted to the realities of our…
Added 3 hours ago
BO
Treasury Solutions Analyst
Bank of America
Calgary, AB
- Full-time
…receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse…
Added 3 hours ago
CI
Network Security Analyst
Compugen Inc
Calgary, AB
- Full-time
Skills and experience in other areas such as databases, automation, operational technology (ICS/SCADA/DCS), data science, cloud services an asset
Added 3 hours ago
MM
Supply Chain Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
The Supply Chain Analyst supports the efficiency and effectiveness of MTU Maintenance Canada's supply chain operations through data analysis, reporting, and continuous process improvement.…
Added 3 hours ago
AF
Analyst, Investment Research and Solutions
ATB Financial
Toronto, ON
- Volunteer
…join our dynamic Product team in a full-time capacity as an Analyst, Investment Research and Solutions. This role is situated within the Investment Manager Research segment, offering an…
Added 3 hours ago
II
Analyste de Recherche/Research Analyst, Channel Performance
Ipsos in Canada
Montreal, QC
- Full-time
The Research Analyst core responsibility is to handle full range of projects under the direction of the senior research team. While the position is entry-level, the expectation is that a…
Added 3 hours ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
…them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of reliable, efficient solutions adapted to the realities of our…
Added 3 hours ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
…them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of reliable, efficient solutions adapted to the realities of our…
Added 3 hours ago
BG
TEMPORARY BUILDING OPERATOR
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
…CMMS Management Planner, and the Facilities Systems & Asset Analyst to ensure that the union's buildings are safe, well maintained, and operating effectively to service our membership. The…
Added 3 hours ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Manager, Clinical Trial System Services the Clinical Trial Systems Lead focuses on technical coordination and administration of the province¿s Clinical Trial…
Added 3 hours ago
GO
Central Bank Financial Officer
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Senior Financial Analyst, the Central Bank Financial Officer is responsible for supporting financial operations within the Corporate and Strategic Services Division. The…
Added 3 hours ago
Marketing Financial Planning and Analysis Analyst
Pembina Pipeline Corporation
Calgary, AB
…chain allow us to offer a full state of midstream and marketing services to our customers in the energy…

National Bank of Canada

Analyst

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

A career as an Analyst, Trust and Philanthropic Services within the National Bank Trust team allows you to play a key role in the quality, efficiency, and ongoing evolution of our operational activities.

In this role, you act as a key resource and partner for the team and our various stakeholders. Through your operational expertise, sound judgment, analytical skills, and ability to manage more complex situations, you actively contribute to delivering an exceptional client and employee experience.

Your role

Independently manage complex operational files and situations and ensure their resolution.
Act as a key resource for team members on matters requiring specialized expertise or in-depth analysis.
Analyze operational issues, identify root causes, and recommend sustainable solutions.
Identify risks, potential blind spots, and opportunities for process improvement.
Ensure the quality and accuracy of operations by performing the necessary validations and controls.
Contribute to the development and enhancement of operational controls and monitoring mechanisms.
Conduct the necessary follow-ups with various partners to move files forward and resolve issues.
Support team members in developing their knowledge and promote knowledge and expertise sharing.
Participate in documenting procedures and best practices.
Collaborate with various teams to identify and implement solutions that improve operational efficiency.
Help identify opportunities to automate and optimize manual activities.
Ensure compliance with applicable standards, procedures, and regulatory requirements.
Exercise sound judgment when prioritizing requests and issues, particularly when several situations require attention at the same time.

Your team

Our team values collaboration, knowledge sharing, continuous improvement, and ideas that help evolve the way we work.

In your role, you hold an important position within the team, contributing not only to day-to-day operations but also to the continuous improvement of our practices.

You are part of a large team of approximately 160 colleagues and report to a Director of Trust Services. Working hours are between 8:30 a.m. and 5:00 p.m., depending on operational needs. You are also expected to work from the office two days per week, on a rotating basis.

The diversity of expertise and experience within the organization will also allow you to expand your knowledge and progressively increase your level of influence and responsibility.

Prerequisites

A university degree in a relevant field, combined with significant experience in operations, financial services, or a related field.
Demonstrated experience managing complex files and resolving operational issues.
Good knowledge of banking products, services, and processes.
Knowledge of processes related to estates and trusts is a significant asset.
Ability to analyze situations, identify risks, and make recommendations.
Strong ability to work independently and manage multiple priorities.
Ability to engage colleagues and build support around proposed solutions.
Ability to coach and support colleagues in developing their knowledge.
A continuous improvement mindset and the ability to constructively challenge existing ways of working.
Excellent proficiency with Microsoft Office and collaboration tools.
Professionalism, attention to detail, sound judgment, and discretion.
Excellent interpersonal skills and the ability to collaborate with multiple teams and partners.
Bilingualism in French and English, both spoken and written.

Languages: French, English
Reason to require this language: you will need to serve clients who speak a language other than French regularly.
Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply About employer

More about this job

Responsibilities

Manage complex trust and philanthropic services operational files, resolve issues, analyze root causes and risks, and recommend sustainable solutions. Maintain operational quality and compliance through controls, follow-ups, knowledge sharing, procedure documentation, and collaboration on process improvements and automation.

Requirements

A university degree in a relevant field and significant experience in operations, financial services, or a related area are required, along with demonstrated ability to manage complex files and resolve operational issues. Candidates should have banking knowledge, strong analytical and interpersonal skills, sound judgment, proficiency with Microsoft Office and collaboration tools, and spoken and written French and English.

Skills

Artificial Intelligence
Cybersecurity
Diversity and Inclusion
Empathy
Initiative
Learning Agility
Resiliency
Teamwork
Operational Analysis
Risk Identification
Process Improvement
Microsoft Office
Stakeholder Collaboration
Coaching
Attention to Detail
Bilingual Communication

Benefits

Health and Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic

Visa sponsorship

Not detected in the job text

Keywords

Trust Services
Philanthropic Services
Banking
Financial Services
Estates
Trusts
Operational Management
Complex File Management
Root Cause Analysis
Risk Management
Operational Controls
Compliance
Regulatory Requirements
Process Improvement
Workflow Automation
Microsoft Office
Collaboration Tools
Knowledge Sharing
Procedure Documentation
Stakeholder Management
Client Experience
Employee Experience
French
English

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