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Added 7 mins ago
DS
Professor/Associate Professor in Business Analytics
Data Science Jobs UK
Southampton, ON
- Contract
The successful candidate will provide academic leadership in teaching and research, deliver high-quality learning experiences across undergraduate and postgraduate programmes, and lead…
Added 7 mins ago
VH
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
- Part-time
Acute Care and Medical-Surgical nursing experience is an asset.
Added 7 mins ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $43.32 to $54.04 CAD / hour
- Part-time
Completion of Intravenous Therapy training course or applicable experience working in IV Therapy or an equivalent combination of education, training and experience when required by site…
Added 7 mins ago
CB
dental assistant
Centre Belles Dents
Montreal, QC
- Full-time
This position is a paid internship that encourages on-the-job learning and skill development. It is aimed at any candidate who wishes to acquire work experience or explore a career.
Added 7 mins ago
SE
ECA – Before & After School Age
Social Enterprise for Canada
Newmarket, ON
- Internship
…service signature expertise for immigrants, newcomers, early learning and development, Family Justice Service, Career and Labour market integration through programs such as Supervised…
Added 7 mins ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 mins ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
A level of education, training, and experience equivalent to a Masters Degree in Education (Adult Learning. Education Leadership) or a related field plus five (5) years of experience…
Added 7 mins ago
R
AI Solutions Lead, Enterprise Applications (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Behind the scenes, but ahead of the curve: help us develop the next-generation digital media experience.
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Front End - Clerk Courtesy
Sobeys
Charlottetown, PE
- Full-time
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
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GA
Career & Inclusion Consultant - Edmonton
Gateway Association Alberta
AB · Edmonton, AB
- Full-time
1-3 years experience working in a career development practitioner or employment services role such as a Career & Inclusion Consultant, Career Advisor, Job Developer, or Job Coach
Added 7 mins ago
N(
Chair - Business Administration, Accounting (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Broad instructional experience within the program areas, with a strong background in delivering curriculum in multiple technology-enabled delivery and learning environments.
Added 7 mins ago
C
Manager Labour Relations
CN
AB · Greater Edmonton Metropolitan Area
- Full-time
Collaborate across departments including HR, leadership, and Learning and Development to align labour relations with business goals and shape risk-reducing training programs.
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S
Application System Analyst ( 6 months contract )
Sobeys
AB · Greater Edmonton Metropolitan Area
- Contract
College diploma or university degree in Information Technology, Computer Science, Computer Systems Technology, or an equivalent combination of education and practical experience.
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Orientation Coordinator, Student Life (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Demonstrated experience in workshop content development; use of active learning strategies; and developing, evaluating, and reporting on objectives/outcomes.
Added 7 mins ago
CH
Bellperson/Valet Attendant - Metterra Hotel on Whyte
Crescent Hotels & Resorts
AB · Edmonton, AB
- $15.25 CAD / hour
- Part-time
…Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU…
Added 7 mins ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services
Petawawa, ON
- Part-time
…and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a…
Added 7 mins ago
SC
Service Ontario - Customer Support Specialist (Part Time)
Staples Canada
Tillsonburg, ON
- $18.2 to $20.15 CAD / hour
- Part-time
…locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related…
Added 7 mins ago
CC
Senior Estimator
Chandos Construction
AB · Edmonton, AB
- Full-time
Minimum of 5 years of experience estimating for a general contractor not self performing developer
Added 7 mins ago
I
CPS Sourcing Category Manager
IBM
Toronto, ON
- $86,100 to $159,900 CAD / year
- Full-time
…performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that…
Added 7 mins ago
D
BI Developer & Data Analyst Contractor
Dexian
Montreal, QC
- $40 to $45 CAD / hour
- Contract
Job Title: BI Developer & Data Analyst Contractor
Added 7 mins ago
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Deli - Clerk Deli
Sobeys
Parksville, BC
- Full-time
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 7 mins ago
SC
Service Ontario - Customer Support Specialist (Part Time)
Staples Canada
Strathroy, ON
- $18.2 to $20.15 CAD / hour
- Part-time
…locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related…
Added 7 mins ago
B
Development Associate, Residential Real Estate Development
Broccolini
Toronto, ON
- Full-time
…initial concept stage through to completion. Depending on your experience (3–6+ years), you will be entrusted with responsibilities to commensurate with your level – from hands-on learning…
Added 7 mins ago
S
Regulated Pharmacy Technician - FT
Sobeys
Elmsdale, NS
- Full-time
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 7 mins ago
S
Senior Financial Advisor - Stratford Main Branch, Ontario
Scotiabank
Stratford, ON
- Full-time
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…

National Bank of Canada

Analyst

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

A career as an Analyst, Trust and Philanthropic Services within the National Bank Trust team allows you to play a key role in the quality, efficiency, and ongoing evolution of our operational activities.

In this role, you act as a key resource and partner for the team and our various stakeholders. Through your operational expertise, sound judgment, analytical skills, and ability to manage more complex situations, you actively contribute to delivering an exceptional client and employee experience.

Your role

Independently manage complex operational files and situations and ensure their resolution.
Act as a key resource for team members on matters requiring specialized expertise or in-depth analysis.
Analyze operational issues, identify root causes, and recommend sustainable solutions.
Identify risks, potential blind spots, and opportunities for process improvement.
Ensure the quality and accuracy of operations by performing the necessary validations and controls.
Contribute to the development and enhancement of operational controls and monitoring mechanisms.
Conduct the necessary follow-ups with various partners to move files forward and resolve issues.
Support team members in developing their knowledge and promote knowledge and expertise sharing.
Participate in documenting procedures and best practices.
Collaborate with various teams to identify and implement solutions that improve operational efficiency.
Help identify opportunities to automate and optimize manual activities.
Ensure compliance with applicable standards, procedures, and regulatory requirements.
Exercise sound judgment when prioritizing requests and issues, particularly when several situations require attention at the same time.

Your team

Our team values collaboration, knowledge sharing, continuous improvement, and ideas that help evolve the way we work.

In your role, you hold an important position within the team, contributing not only to day-to-day operations but also to the continuous improvement of our practices.

You are part of a large team of approximately 160 colleagues and report to a Director of Trust Services. Working hours are between 8:30 a.m. and 5:00 p.m., depending on operational needs. You are also expected to work from the office two days per week, on a rotating basis.

The diversity of expertise and experience within the organization will also allow you to expand your knowledge and progressively increase your level of influence and responsibility.

Prerequisites

A university degree in a relevant field, combined with significant experience in operations, financial services, or a related field.
Demonstrated experience managing complex files and resolving operational issues.
Good knowledge of banking products, services, and processes.
Knowledge of processes related to estates and trusts is a significant asset.
Ability to analyze situations, identify risks, and make recommendations.
Strong ability to work independently and manage multiple priorities.
Ability to engage colleagues and build support around proposed solutions.
Ability to coach and support colleagues in developing their knowledge.
A continuous improvement mindset and the ability to constructively challenge existing ways of working.
Excellent proficiency with Microsoft Office and collaboration tools.
Professionalism, attention to detail, sound judgment, and discretion.
Excellent interpersonal skills and the ability to collaborate with multiple teams and partners.
Bilingualism in French and English, both spoken and written.

Languages: French, English
Reason to require this language: you will need to serve clients who speak a language other than French regularly.
Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply About employer

More about this job

Responsibilities

Manage complex trust and philanthropic services operational files, resolve issues, analyze root causes and risks, and recommend sustainable solutions. Maintain operational quality and compliance through controls, follow-ups, knowledge sharing, procedure documentation, and collaboration on process improvements and automation.

Requirements

A university degree in a relevant field and significant experience in operations, financial services, or a related area are required, along with demonstrated ability to manage complex files and resolve operational issues. Candidates should have banking knowledge, strong analytical and interpersonal skills, sound judgment, proficiency with Microsoft Office and collaboration tools, and spoken and written French and English.

Skills

Artificial Intelligence
Cybersecurity
Diversity and Inclusion
Empathy
Initiative
Learning Agility
Resiliency
Teamwork
Operational Analysis
Risk Identification
Process Improvement
Microsoft Office
Stakeholder Collaboration
Coaching
Attention to Detail
Bilingual Communication

Benefits

Health and Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic

Visa sponsorship

Not detected in the job text

Keywords

Trust Services
Philanthropic Services
Banking
Financial Services
Estates
Trusts
Operational Management
Complex File Management
Root Cause Analysis
Risk Management
Operational Controls
Compliance
Regulatory Requirements
Process Improvement
Workflow Automation
Microsoft Office
Collaboration Tools
Knowledge Sharing
Procedure Documentation
Stakeholder Management
Client Experience
Employee Experience
French
English

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