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Added 10 mins ago
PG
Account Manager (PR)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As an Account Manager - Public Relations, your job is to partner with clients to relentlessly pursue innovative creative thinking, with a focus on identifying and leveraging new trends,…
Added 10 mins ago
通
Account Development Manager, Walmart
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
As Account Development Manager, we empower you to cultivate a long-term partnership with your customer by continuously proposing solutions and plans that are mutually beneficial. You’ll…
Added 10 mins ago
MO
Manager, National Asset and Recovery
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Completion of a post-secondary education program in finance would be an
Added 10 mins ago
OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
Employee referral program (starting at $250 per successful referral)
Added 10 mins ago
CM
Outreach Worker
Coast Mental Health
Maple Ridge, BC
- Full-time
Provide input and assist the manager with the planning, development, and evaluation of the outreach program. • Maintain all relevant records and statistics for both Coast reporting and BC…
Added 10 mins ago
IF
Security Product Manager
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
The Information Security Protection and Analysis (ISPA) team is looking for a Product Manager to contribute to the evolution of its operational cybersecurity capabilities.
Added 10 mins ago
R(
Specialist, CRM & Lifecycle Marketing
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
As Specialist, CRM & Lifecycle Marketing, reporting into the Manager, Customer Activation, you plan, brief, and execute direct-to-customer activations and direct messaging campaigns for one…
Added 10 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Kingston, ON
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 10 mins ago
A
Director, Light Rail Transit (LRT)
AECOM
Mississauga, ON
- Full-time
Report financial and performance results, and significant cost, security, safety, human resources, or project management issues to the Deputy Program Manager.
Added 10 mins ago
A
Golf Operations Opportunities - Spring/Summer 2027
AccorHotel
Banff, AB
- Contract
Reporting structure is dependent on the position, such as the Golf Operations Assistant Manager, Golf Group & Revenue Manager or Golf Operations Manager.
Added 10 mins ago
E
Employment Consultant
Equus
Hamilton, ON
- $25.25 CAD / hour
- Full-time
Reporting to the Program Manager, the Employment Consultant provides career coaching, case management, and job search support to help individuals secure and maintain employment. The role…
Added 10 mins ago
WK
Brand Manager - Innovation, Adult Balance and Wellness Brands
WK Kellogg
Mississauga, ON
- Full-time
…ownership, drive results, and make your mark as our next Brand Manager - Innovation. In this role you’ll play a key role in advancing the innovation agenda for some our most cherished…
Added 10 mins ago
D
Catering Associate
Dexterra
Winnipeg, MB
- $16.4 to $17 CAD / hour
- Part-time
Perform additional tasks as assigned by the Catering Supervisor or Manager.
Added 10 mins ago
D
Counter Person / Food Services Associate
Dexterra
Winnipeg, MB
- Up to $16.4 CAD / hour
- Full-time
As a Counter Person / Food Services Associate with Tim Hortons restaurant, reporting to the Tim Hortons Manager, this position is responsible for delivering exceptional customer service in…
Added 10 mins ago
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Project Manager
Chandos
Calgary, AB
- Full-time
Well rounded employer paid benefits program including health, dental, vision care and employee assistance program
Added 10 mins ago
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Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
- Communicate with the Banquet Manager regarding banquet equipment repair or safety issues.
Added 10 mins ago
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Private Banker
RBC
Calgary, AB
- Full-time
…Advisor/Counsellor for long-term investment advice, or a Commercial Account Manager for a business…
Added 10 mins ago
AI
Scale and Transportation Clerk
American Iron and Metal
Baie-Comeau, QC
- Full-time
Competitive salary, group benefits and an RRSP contribution program;
Added 10 mins ago
AI
Scale Clerk
American Iron and Metal
Val-d'Or, QC
- Full-time
Competitive salary, group benefits and an RRSP contribution program;
Added 10 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Fredericton, NB
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 10 mins ago
RB
Private Banker
Royal Bank of Canada
Calgary, AB
- Full-time
…Advisor/Counsellor for long-term investment advice, or a Commercial Account Manager for a business…
Added 25 mins ago
NB
Branch Administrator / Operations Agent
National Bank of Canada
Ancaster, ON
- Full-time
…clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment…
Added 25 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 25 mins ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 25 mins ago
NB
Account Manager, Commercial Banking - Agriculture
National Bank of Canada
London, ON
- Full-time
As an Account Manager, Agriculture you will manage a portfolio of clients. You will provide client support, establish lasting business relationships with the agribusiness community, and…

National Bank of Canada

Branch Administrator / Operations Agent

Ancaster, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: College diploma in administrative technology or office technology and 3 years of experience in the brokerage industry (sales or operations)
Posting language: English
Posted: Nov 6, 2026

Original job description

A career as a Branch Administrator and Operations Agent at National Bank Financial, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you’ll ensure that the branch runs smoothly by efficiently managing administrative tasks, operational activities and any other special projects to be coordinated within the team.

Your job:

Act as a contact person in resolving operational, relational and IT issues for all branch staff
Perform a variety of day-to-day administrative tasks (e.g., managing mail, filing, ordering supplies)
Closely monitor budgets related to the branch’s operating activities and promote good business practices
Ensure that the branch’s administrative procedures and policies are followed
Keep client files up to date
Take phone calls, welcome clients and direct them to the appropriate employee
Organize, coordinate and manage meetings with clients and partners
Make sure that the premises and a quality work environment are maintained

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

College diploma in administrative technology or office technology and 3 years of experience in the brokerage industry (sales or operations)
Completion of the Conduct and Practices Handbook Course and the Canadian Securities Course, an asset
Organizational and priority management skills
Very good knowledge of Word, Excel and Outlook
Ability to adapt to change and work under pressure

Languages: English
Required skills: Accountability, Change Management, Client-focused, Communication, Conflict Resolution, Critical Thinking, Decision Making, Detail-oriented, Digital literacy, Emotional Intelligence, Initiative, Learning Agility, Multitasking, Organization Skills, Recruiting, Resiliency, Standards Compliance, Stress Management, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply About employer

More about this job

Responsibilities

Manage branch administration and daily operations, including resolving staff operational, relationship, and IT issues; maintaining client files; and monitoring operating budgets and compliance with procedures. Welcome and direct clients, coordinate meetings, manage supplies and correspondence, and help maintain the branch premises and work environment.

Requirements

Requires a college diploma in administrative or office technology and three years of brokerage-industry experience in sales or operations. Strong organizational and prioritization skills, proficiency in Word, Excel, and Outlook, and the ability to adapt to change and work under pressure are required; completion of the Conduct and Practices Handbook Course and Canadian Securities Course is an asset.

Skills

Accountability
Change Management
Client Focus
Communication
Conflict Resolution
Critical Thinking
Decision Making
Attention To Detail
Digital Literacy
Emotional Intelligence
Initiative
Learning Agility
Multitasking
Organization
Resilience
Teamwork

Benefits

Health And Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee And Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic
Flexible Work Arrangements
Flexible Leave

Visa sponsorship

Not detected in the job text

Keywords

Brokerage
Wealth Management
Branch Administration
Branch Operations
Administrative Technology
Office Technology
Conduct And Practices Handbook Course
Canadian Securities Course
Microsoft Word
Microsoft Excel
Microsoft Outlook
Budget Monitoring
Client Files
Administrative Procedures
Operational Issues
IT Support
Meeting Coordination
Client Service
Mail Management
Filing
Supply Ordering
Priority Management
Change Management
Conflict Resolution
Digital Literacy

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