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Chief Application Analyst

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description


A career as a Chief Application Analyst in the IT Delivery – Finance team at National Bank means acting as a reference for a cross-sector solution used by several Bank sectors.

Your expertise in application management, your understanding of business needs and your ability to develop a cloud platform in a complex and regulated environment will help you use it wisely, develop it and create value for user sectors.

You don't have to be a specialist in all the financial areas covered by the platform. Your role is to understand processes, data, interactions between the different components of the solution and user needs in order to recommend consistent, sustainable and scalable solutions.

Your job

  • Act as a reference person for a strategic cloud platform used by several Bank sectors and ensure its maintenance, stability, security and evolution
  • Advise users to understand their needs, promote best practices and recommend solutions to maximize the value of the platform
  • Work with the Product Owner to prioritize requests, define changes and contribute to the solution roadmap
  • Governance of the platform, including managing access, configurations, workspaces, controls and user standards
  • Coordinate incident resolution, upgrades and upgrade requests with service providers, technology teams and business partners
  • Ensure the reliability of integrations, data flows, automations, reports and dashboards supporting the various user sectors
  • Assess the impacts of changes, supervise testing and support the implementation of application changes
  • Identify optimization opportunities and recommend improvements that contribute to operational efficiency, the user experience and the creation of value for the organization.

Your team

IT and Operations have more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes

Within IT Delivery - Cross-sector Solutions, Acceleration and Data, you are part of a team of 7 colleagues and report directly to the Asset Manager.

Our team stands out for its expertise in managing and evolving strategic applications, its proximity to business partners, its collaborative approach and its ability to deliver sustainable solutions that generate concrete value for the organization.We promote an environment focused on mutual support, continuous improvement and developing expertise, while encouraging the responsible and effective use of artificial intelligence to accelerate value creation.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

We also favor various forms of continuous learning to support your development, including on-the-job learning, access to training content and collaboration with colleagues with diverse expertise. You will also contribute to transformation projects and receive support from experts to develop your knowledge and autonomy.

Prerequisites

  • Relevant bachelor’s degree or equivalent combination of education and experience
  • Experience managing, maintaining and evolving a business application used by several user groups
  • Experience analyzing needs, coordinating application developments and managing stakeholders in a complex environment
  • Ability to understand business processes, interactions between different applications and perform data integrations
  • Rigor in managing risks, changes and priorities, as well as a strong interest in continuous improvement, data and technology
  • Excellent communication skills, collaboration, analysis and influential leadership with stakeholders
  • experience with CRM, compliance, audit or financial disclosure solutions, knowledge of Workiva, SQL, APIs, Power BI or similar tools, CPA professional designation as well as experience in financial disclosure, a strong asset.
Languages: French, English
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Required skills: Artificial Intelligence, Certified Public Accountant, Cybersecurity, Data Processing, Diversity & Inclusion, Empathy, Finance, Functional Analysis, Initiative, Learning Agility, MySQL, Resiliency, Teamwork, Workflow APIs, Workiva

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!
More about this job

Responsibilities

Manage and govern a strategic cloud platform used across multiple bank sectors, ensuring its stability, security, maintenance, and ongoing evolution. Advise users, coordinate incidents and changes, oversee integrations and testing, and identify improvements that increase operational efficiency and user value.

Requirements

A relevant bachelor's degree or equivalent education and experience is required, along with experience managing business applications, analyzing needs, coordinating development, and working with stakeholders in complex environments. Candidates should understand business processes, application interactions, and data integrations, and demonstrate rigor, communication, collaboration, analytical ability, and influential leadership; experience with Workiva, SQL, APIs, Power BI, or financial disclosure is an asset.

Skills

  • Artificial Intelligence
  • Certified Public Accountant
  • Cybersecurity
  • Data Processing
  • Diversity and Inclusion
  • Empathy
  • Finance
  • Functional Analysis
  • Initiative
  • Learning Agility
  • MySQL
  • Resiliency
  • Teamwork
  • Workflow APIs
  • Workiva
  • Stakeholder Management

Benefits

  • Health and Wellness Program
  • Flexible Group Insurance
  • Pension Plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential Banking Services
  • Community Initiatives
  • Telemedicine Service
  • Virtual Sleep Clinic

Visa sponsorship

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Categories

  • Technology
  • Software
  • Finance & Accounting
  • Data & Analytics
  • Management & Leadership

Keywords

  • Cloud Platform
  • Application Management
  • IT Delivery
  • Finance
  • Platform Governance
  • Cybersecurity
  • Risk Management
  • Change Management
  • Business Processes
  • Data Integration
  • Data Flows
  • Workflow Automation
  • Reports and Dashboards
  • Incident Resolution
  • Application Upgrades
  • Testing
  • Product Roadmap
  • Stakeholder Management
  • Workiva
  • SQL
  • MySQL
  • APIs
  • Power BI
  • Financial Disclosure
  • Compliance
  • Audit
  • Artificial Intelligence
  • Continuous Improvement
  • Agile Collaboration

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