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Added 9 mins ago
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Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
…continuously improve analytics capabilities and services. The Sr. Manager is expected to lead design and development of key analytics projects, and will assist the execution and delivery of…
Added 9 mins ago
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Manager, Digital Strategy & Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
…organizational change. Works across BMO to deliver initiative and program outcomes aligned with broader business and group…
Added 9 mins ago
Assistant Manager, Trade Support, Stock Loan Middle Office (GWO)
Scotiabank
Toronto, ON
Employee Referral Program – Potential Reward: $1,000.00
Added 9 mins ago
Client Service Assistant
The Canada Life Assurance Company
Toronto, ON
Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions,…
Added 24 mins ago
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Credit Coordinator
Roofmart
Brampton, ON · Roofmart Brampton Office
- Full-time
…procedures are followed. You will report to the National Credit Manager and work closely with customers and key members of the…
Added 24 mins ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
The Team Manager will serve as the operational subject matter expert for the insurance business and work closely with Insurance Specialists, Wealth Advisors, Compliance, Legal, Technology,…
Added 24 mins ago
AW
Banking Administrator - OP-26-977
Aviso Wealth
Remote, Canada
- $46,000 to $55,000 CAD / year
- Full-time
- Remote
Reporting to the Manager, Operations the Banking Administrator is responsible for the daily processing of cash and stock transactions in Dataphile for Aviso Clients and Credit Unions.
Added 24 mins ago
AW
Banking Administrator - OP-26-977
Aviso Wealth
Remote, Canada
- $46,000 to $55,000 CAD / year
- Full-time
- Remote
Reporting to the Manager, Operations the Banking Administrator is responsible for the daily processing of cash and stock transactions in Dataphile for Aviso Clients and Credit Unions.
Added 24 mins ago
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Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help…
Added 25 mins ago
JA
Contract Manager
JR Automation
Toronto, ON
- Full-time
Commercial Contract Manager supporting the business in bids and project contract management for the Signaling and Rail Solutions Line of Business in the Americas region.
Added 25 mins ago
JA
Gestionnaire des ventes et des appels d'offres /Sales Engineer & Service Tender Manager
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Added 25 mins ago
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Banking Administrator - OP-26-977
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Reporting to the Manager, Operations the Banking Administrator is responsible for the daily processing of cash and stock transactions in Dataphile for Aviso Clients and Credit Unions.
Added 25 mins ago
JA
Senior Quantity Surveyor - Ontario Line Project
JR Automation
Toronto, ON
- Full-time
Ensure the monthly statement issuing, with the Construction Manager, according to the project planning
Added 25 mins ago
A
Banking Administrator - OP-26-977
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
Reporting to the Manager, Operations the Banking Administrator is responsible for the daily processing of cash and stock transactions in Dataphile for Aviso Clients and Credit Unions.
Added 25 mins ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
Stoney Creek, NB
- Full-time
The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America. The role focuses on…
Added 40 mins ago
LC
Billing Support Specialist
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…Specialist in our Montreal office. Reporting to the Global Billing Manager, you will be responsible for supporting customers with subscription and invoice-related inquiries across our…
Added 40 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help…
Added 55 mins ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
We are looking for a Retail Media Network Manager (12-Month Contract) to lead the strategy, operations, and growth of EM+. This role will drive cross-functional collaboration, optimize RMN…
Added 55 mins ago
Executive Housekeeping Manager
Northland Properties
Richmond, BC
…in this role. This role will report directly to the General…
Added 1 hour ago
R
Sr. Property Administrator
RioCan
Toronto, ON
- Full-time
Reporting to the General Manager, this position is responsible for assisting the General Manager with managing the day to day operations of the site(s) within the assigned portfolio.
Added 1 hour ago
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Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Perspectives d'avenir/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Blainville, QC · Laval, QC · Rouyn-Noranda, QC
- Full-time
…financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 1 hour ago
C
Engineering Manager, API Development
CIBC
Toronto, ON
- Full-time
Join the Digital and CX Technology team as an Engineering Manager, API Development, where you’ll lead a team of skilled API developers supporting CIBC’s online and mobile banking platforms.…
Added 1 hour ago
CG
Investment Advisor Assistant
Canaccord Genuity Group Inc.
Ottawa, ON
- Full-time
…Ottawa. Led by established Senior Wealth Advisor and Portfolio Manager Brian Lonsdale, the group serves individuals, families and businesses with a forward-thinking approach grounded in…
Added 1 hour ago
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BMO Capital Markets Quantitative Trading Analyst – 12–16 Month Co-op
BMO
Toronto, ON · FCP
- Full-time
…businesses, including Sales & Trading, Structured Solutions, Prime Finance, Research, Origination and Quantitative…
Added 1 hour ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
Contributes to the overall success of the Managed Portfolio Program Global Portfolio Solutions / Scotia Wealth Management in Canada ensuring specific individual goals, plans, initiatives…

National Bank of Canada

Manager Custody Operations & Controls

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: Minimum of 7 years of experience in custody operations, securities operations, fund administration, investment operations, or a similar environment within financial services.
Posting language: English
Posted: Oct 29, 2026

Original job description

A career as a Manager, Custody Operations at National Bank Trust means playing a key role in the day-to-day execution and oversight of critical custody and investment operations. As a senior individual contributor, you will leverage your expertise to manage complex operational activities, resolve issues, strengthen controls, and support the continued growth and transformation of our business.

In this role, you will leverage your expertise in custody operations, securities processing, cash management, settlements, ETF-related operations and asset servicing to support clients, investigate issues, and deliver timely solutions.

Your Role

Perform and oversee complex custody operations activities, including trade settlement, cash management, reconciliations, asset servicing, and related operational processes.
Act as a senior subject matter expert and escalation point for operational issues, exceptions, and inquiries.
Investigate and resolve operational breaks, process exceptions, and risk events while ensuring timely and accurate execution.
Partner with internal stakeholders to improve processes, strengthen controls, and enhance operational efficiency.
Contribute to strategic initiatives, client onboarding activities, system enhancements, and operational transformation projects.
Identify opportunities for automation and process optimization while maintaining a strong focus on risk management and regulatory compliance.
Document procedures, support knowledge sharing, and provide guidance to colleagues across the organization.
Participate in testing, implementation, and operational readiness activities for new products, services, and technology solutions.

Your Team

As part of the Custody Operations sector, you will join a team recognized for its operational excellence, strong risk culture, and commitment to continuous improvement. You will work alongside experienced operations professionals supporting institutional custody and investment management activities across Canada.

While the title is Manager, this is a hands-on operational leadership role without direct people management responsibilities. Success in this position comes from operational expertise, ownership, sound judgment, and the ability to influence outcomes through collaboration and subject matter knowledge.

We offer a flexible hybrid work environment that supports both professional success and personal well-being.

Requirements

Bachelor’s degree in Finance, Business Administration, Accounting, Economics, or a related discipline.
Minimum of 7 years of experience in custody operations, securities operations, fund administration, investment operations, or a similar environment within financial services.
Strong operational expertise across trade settlement, cash processing, reconciliations, asset servicing, and operational controls.
Solid understanding of the investment operations lifecycle, securities processing, corporate actions, and custody services.
Experience participating in operational transformation, process improvement, or automation initiatives.
Experience investigating complex operational incidents, identifying root causes, and implementing sustainable solutions.

Languages: English
Required skills: Detail-oriented, Initiative, Learning Agility, Process Optimization, Resiliency, Rigor, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply About employer

More about this job

Responsibilities

Oversee complex custody operations, including trade settlement, cash management, reconciliations, and asset servicing, while resolving exceptions and serving as a senior escalation point. Improve processes and controls, support client onboarding and transformation initiatives, and contribute to testing, documentation, and operational readiness for new products and systems.

Requirements

A bachelor’s degree in finance, business administration, accounting, economics, or a related discipline is required, along with at least seven years of relevant financial services operations experience. Candidates should have strong expertise in securities and custody operations, controls, incident investigation, and process improvement or automation initiatives.

Skills

Custody Operations
Trade Settlement
Cash Management
Reconciliations
Asset Servicing
Securities Processing
Operational Controls
Issue Investigation
Root Cause Analysis
Process Optimization
Automation
Risk Management
Regulatory Compliance
Operational Transformation
Teamwork
Detail-Oriented

Benefits

Health And Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee And Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic

Visa sponsorship

Not detected in the job text

Keywords

Custody Operations
Investment Operations
Securities Processing
Trade Settlement
Cash Management
Reconciliations
Asset Servicing
Corporate Actions
Custody Services
Fund Administration
Operational Controls
Operational Risk
Regulatory Compliance
Incident Investigation
Root Cause Analysis
Process Improvement
Process Optimization
Automation
Operational Transformation
Client Onboarding
System Enhancements
Testing
Operational Readiness
Institutional Custody
Investment Management
Exchange-Traded Funds

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