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Added 1 min ago
Commercial Business Administrator
Siemens
Oakville, ON
Opportunities to advance your career and mentorship programs on a local and global scale.
Added 1 min ago
Quality Improvement Specialist
Halton Region
Oakville, ON
Reporting to the Manager, CQI Risk Management, the Quality Improvement Specialist supports the development, implementation, and evaluation of continuous quality improvement initiatives…
Added 1 min ago
Emergency Medical Responder
Medavie
Calgary, AB · AB Calgary
Full-time
Actively participates in public awareness and community education programs approved by MHS - West
Added 1 min ago
Emergency Medical Responder
Medavie
Calgary, AB · AB Calgary
Full-time
Actively participates in public awareness and community education programs approved by MHS - West
Added 1 min ago
Emergency Medical Responder
Medavie
Calgary, AB · AB Calgary
Full-time
Actively participates in public awareness and community education programs approved by MHS - West
Added 1 min ago
Assistant General Manager
Five Guys
Ottawa, ON · Nepean, ON
Receive tuition reimbursement for eligible programs
Added 1 min ago
Assistant General Manager
Five Guys
Ottawa, ON · Stittsville, ON
Receive tuition reimbursement for eligible programs
Added 1 min ago
Field Service Technician EXO
Siemens
Montreal, QC
Opportunities to advance your career and mentorship programs on a local and global scale.
Added 1 min ago
Client Service Manager (CSM) - Fire Systems, GTA
Siemens
Oakville, ON
As Client Service Manager - Fire Systems, you will serve as the primary point of contact for assigned customer accounts, fostering strong relationships, driving service growth, and ensuring…
Added 1 min ago
Sr. Sales Operations Analyst
Columbia Sportswear Company
London, ON
Full-time
Reporting to the Sr. Sales Operations Manager, the Sr. Sales Operations Analyst will help to accelerate digital commerce with key wholesale partners by providing enriched assets which will…
Added 1 min ago
Occupational Therapist
Vision Loss Rehabilitation Canada
Winnipeg, MB
Contract
…position also develops individual intervention and therapy programs in accordance with goals. It also assists the child’s family to access available resources to address their vision needs.…
Added 1 min ago
Manager, Sales Compensation
Aviso Wealth
Remote, Canada
$110,000 to $135,000 CAD / year
Full-time · Remote
Reporting to the Director, Strategic HRBP, the Manager, Sales Compensation is responsible for the design, governance, administration, and continuous enhancement of Aviso's sales…
Added 1 min ago
Registered Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
Instrumentation and Control Engineer
BWXT
Peterborough, ON
Reporting to the Instrumentation & Controls Engineering Manager, this role entails supporting the technical direction for the overall project and supporting technical interfacing to both…
Added 1 min ago
Cook I - Nutrition and Food Services
Nova Scotia Health and IWK Health
Canso, NS
…healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic…
Added 1 min ago
Bilingual Talent Acquisition Partner, Retail (Contract)
Sephora
Montreal, QC
…strategies, recruitment events, and talent planning. Reporting to the Manager, Talent Acquisition, this is an exciting opportunity to make a meaningful impact on a growing business while…
Added 17 mins ago
Product Manager - Loyalty and Value Proposition
Servus Credit Union
Calgary, AB · Edmonton, AB
Full-time
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team!
Added 17 mins ago
Educator/Key Holder
Tokyo Smoke
Happy Valley-Goose Bay, NL
Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 17 mins ago
Inside Sales Manager- Toronto
Toast
Toronto, ON
As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of…
Added 17 mins ago
Educator/Key Holder
Tokyo Smoke
Winnipeg, MB
Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 17 mins ago
Store Manager
Tokyo Smoke
Regina, SK
Full-time
The primary role of the store manager is to maintain the efficient running of the total store. To provide an outstanding experience to all store guests while controlling costs and…
Added 17 mins ago
Personal Trainer
Crunch Fitness Canada
Oakville, ON
$25 to $40 CAD / hour
Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 17 mins ago
Personal Trainer
Crunch Fitness Canada
Woodbridge, ON
$25 to $40 CAD / hour
Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 17 mins ago
Personal Trainer
Crunch Fitness Canada
Brampton, ON
$25 to $40 CAD / hour
Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 31 mins ago
Manager, Assurance and Accounting
ACCA Careers
London, ON
Full-time
Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…

National Bank of Canada

Operation Agent

Victoria, BC, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

With a career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures.

Your job:

Warmly welcome clients to the branch and direct them to the right resource person

Provide top-quality customer service in person, on the phone, and via email

Ensure that all common spaces for the team and for greeting clients feel welcoming and appear professional

Organize and manage conference/meeting room schedules for clients and regional management

Help coordinate events and conferences with internal/external partners

Carry out various daily administrative activities (e.g., mail, deposits, document management, reports, IT requests, supply orders)

Your team:

National Bank Financial – Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life. For example, we offer work schedule arrangements to help you achieve work/life balance, flexible leave that you can take when it's important to you, access to benefits to support your health and wellness goals.

Prerequisites:

High school diploma and 2½ years of relevant experience or a college diploma and 6 months of relevant experience

College diploma in administration, is an asset

Experience working in financial services, is an asset

Practical knowledge required of Excel, Word, and Outlook

Ability to adapt to change and work under pressure

Organizational and priority management skills

Languages: English
Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply About employer

More about this job

Responsibilities

Welcome and direct clients, provide customer service in person and through phone and email, and maintain professional shared spaces. Manage meeting room schedules, help coordinate events, and complete daily administrative tasks such as mail, deposits, document management, reports, IT requests, and supply orders.

Requirements

Requires a high school diploma and 2.5 years of relevant experience, or a college diploma and six months of relevant experience. Practical knowledge of Excel, Word, and Outlook, adaptability under pressure, and strong organizational and priority-management skills are required; an administration diploma and financial services experience are assets.

Skills

Artificial Intelligence
Cybersecurity
Diversity And Inclusion
Empathy
Initiative
Learning Agility
Resiliency
Teamwork
Customer Service
Organization
Priority Management
Adaptability
Microsoft Excel
Microsoft Word
Microsoft Outlook

Benefits

Health And Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee And Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic

Visa sponsorship

Not detected in the job text

Keywords

Banking
Wealth Management
Financial Services
Investment Advisors
Mutual Funds
Customer Service
Administrative Support
Microsoft Excel
Microsoft Word
Microsoft Outlook
Client Reception
Meeting Room Scheduling
Event Coordination
Mail Management
Deposits
Document Management
Report Preparation
IT Requests
Supply Orders
Teamwork
Priority Management
Diversity And Inclusion
Artificial Intelligence
Cybersecurity

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