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Senior Data Analyst

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description


A career as a Senior Data Analyst at National Bank Direct Brokerage (NBDB) means playing a key role in structuring, governing, and leveraging the organization's knowledge assets to ensure they are accessible, reliable, and usable by both employees and artificial intelligence systems.


Leveraging your expertise in information management, knowledge architecture, data, and information governance, you will help transform dispersed knowledge into a strategic asset that supports intelligent search engines, AI agents, and decision-support systems. You will act as a guardian of information quality and contribute actively to the continuous improvement of the organization's knowledge ecosystem.


Your job



  • Ensure the governance, quality, and continuous evolution of NBDB's knowledge base.

  • Prepare and optimize knowledge assets for use by intelligent search engines and artificial intelligence solutions.

  • Perform data analysis and validation using SQL to ensure information accuracy, consistency, and reliability.

  • Collaborate with business, data, AI, and technology teams to improve knowledge quality and resolve information-related issues.

  • Oversee the review, archiving, and maintenance of content throughout its lifecycle.

  • Support stakeholders in adopting knowledge management best practices and measure the performance of knowledge repositories.



Your Team


National Bank Direct Brokerage is the online brokerage subsidiary of the National Bank of Canada, one of the country's largest financial institutions. Recognized for its innovative approach and commitment to customer experience, NBDB supports thousands of investors in achieving their financial goals through a high-performing, accessible, and continuously evolving platform.


You will be part of a multidisciplinary data team composed of analysts, data scientists, artificial intelligence specialists, and business experts. Together, you will maximize the value of the organization's data and knowledge assets to support decision-making, innovation, and digital transformation.


You will work closely with content owners, business experts, AI specialists, data teams, and technology teams to ensure the quality, accessibility, and sustainability of the organization's knowledge assets.


We foster a collaborative and flexible work environment that encourages innovation, continuous learning, and professional development.


Prerequisites



  • Bachelor's degree in a relevant field or an equivalent combination of education and experience.

  • Experience in knowledge management, records management, data, analytics, or information architecture.

  • Strong SQL proficiency with the ability to analyze, validate, and interpret data.

  • Ability to diagnose and resolve issues related to data, information systems, or artificial intelligence solutions.

  • Good understanding of taxonomy, metadata, data quality, and information governance concepts.

  • Knowledge of generative AI technologies and Large Language Models (LLMs).

  • Knowledge of the financial services industry, banking products, or brokerage operations is considered a strong asset.
Languages: French, English
Reason to require this language: you will need to carry out regularly tasks that require the use of IT apps and tools unavailable in French.
Required skills: Artificial Intelligence, Bilingual Communications, Business Acumen, Collaboration, Data Cleansing, Data Governance, Data pipeline, Data Structures, Data Visualization, Detail-oriented, Exploratory Data Analysis, Financial Services, Initiative, Learning Agility, Microsoft SQL Server, Problem Solving, Request Management, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!
More about this job

Responsibilities

Govern and continuously improve the quality, accessibility, and lifecycle management of NBDB's knowledge assets, preparing them for intelligent search and AI applications. Analyze and validate information using SQL, resolve data and information issues with cross-functional teams, and support stakeholders in adopting knowledge management practices.

Requirements

A bachelor's degree in a relevant field or equivalent education and experience is required, along with experience in knowledge management, records management, data, analytics, or information architecture. Candidates should have strong SQL skills and knowledge of taxonomy, metadata, data quality, information governance, and generative AI or LLMs; financial services experience is an asset.

Skills

  • Artificial Intelligence
  • Bilingual Communications
  • Business Acumen
  • Collaboration
  • Data Cleansing
  • Data Governance
  • Data Pipelines
  • Data Structures
  • Data Visualization
  • Attention To Detail
  • Exploratory Data Analysis
  • Financial Services
  • Initiative
  • Learning Agility
  • Microsoft SQL Server
  • Problem Solving

Benefits

  • Health And Wellness Program
  • Flexible Group Insurance
  • Pension Plan
  • Employee Share Ownership Plan
  • Employee And Family Assistance Program
  • Preferential Banking Services
  • Community Initiatives
  • Telemedicine Service
  • Virtual Sleep Clinic

Visa sponsorship

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Categories

  • Data & Analytics
  • Technology
  • Finance & Accounting

Keywords

  • Knowledge Management
  • Information Management
  • Information Architecture
  • Information Governance
  • Data Governance
  • Data Quality
  • Data Analysis
  • SQL
  • Microsoft SQL Server
  • Taxonomy
  • Metadata
  • Generative AI
  • Large Language Models
  • Intelligent Search
  • AI Agents
  • Decision-Support Systems
  • Data Validation
  • Data Cleansing
  • Data Pipelines
  • Data Structures
  • Data Visualization
  • Exploratory Data Analysis
  • Records Management
  • Content Lifecycle Management
  • Financial Services
  • Banking
  • Brokerage Operations
  • Knowledge Repositories

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