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Added 3 mins ago
YO
Coordonnatrice administrative/coordonnateur administratif national/National Bilingual Administrative Coordinator
YMCA of Greater Toronto
Toronto, ON
- Part-time
Added 3 mins ago
YO
Support Coordinator SWSE/Coordonnateur/coordonnatrice de soutien du programme Emplois d’été Échanges étudiants
YMCA of Greater Toronto
AB · BC · MB · Toronto, ON · QC
- Part-time
Support Coordinators serve as team leads for the program in their region. Before the exchange begins, they assist in the hiring process for Local Coordinators, promote the program to youth,…
Added 3 mins ago
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Assistant Manager, Food & Beverage Outlets
WinSport
Calgary, AB
- Full-time
…Outlets to help lead the way. In this hands-on role, you will support daily operations across the Food Court, Coffee Market, and the Eighty-Eight Bar & Grill, while supporting Catering…
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Member Experience Specialist (On Site)
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Surrey, BC
- Full-time
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Bilingual Senior Specialist, IT Security Operations
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Ottawa, ON · Toronto, ON · Montreal, QC
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Added 3 mins ago
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Associate, Fund Operations
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- $54,400 to $68,000 CAD / year
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Added 3 mins ago
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Project Administrator
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- $72,158 to $103,993 CAD / year
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Cashier
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- Up to $18 CAD / hour
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Customer Service Representative
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- From $18 CAD / hour
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Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 3 mins ago
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Customer Service Representative
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Ottawa, ON
- From $17.95 CAD / hour
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Complete designated opening and closing procedures and support fellow Team Members as needed.

National Bank of Canada

Senior Operations Agent

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 10, 2026
Experience: College diploma in Administration or a related field and 1 year of relevant experience
Posting language: English
Posted: Oct 11, 2026

Original job description

A career as a Senior Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures.

Your job:

Warmly welcome clients to the branch and direct them to the right resource person .

Provide top-quality customer service in person, on the phone, and via email.

Help the assistant or branch assistant, as needed.

Make daily bank deposits and submit accounts payable.

Carry out daily administrative activities (mail, distribute and file documents, order supplies, manage conference room reservations, etc.).

Helping Branch Administrator on Administrative and Operations routine when needed.

Your team:

National Bank Financial – Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

College diploma in Administration or a related field and 1 year of relevant experience

Experience working in financial services, an asset

Have completed, or will work toward completing, the Canadian Securities Course after being hired, desirable Good knowledge of Microsoft Office (Excel, Word, and Outlook)

Excellent organizational and priority management skills

Self-starter with initiative and attention to detail

Languages: English
Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply About employer

More about this job

Responsibilities

Welcome clients and direct them to appropriate resources, provide customer service in person, by phone, and by email, and support branch staff as needed. Handle deposits, accounts payable, and routine administrative tasks such as mail, filing, supply orders, and conference room reservations.

Requirements

A college diploma in administration or a related field and one year of relevant experience are required; financial services experience is an asset. Candidates should have Microsoft Office knowledge, strong organizational and priority-management skills, initiative, and attention to detail; completing the Canadian Securities Course after hiring is desirable.

Skills

Customer Service
Administrative Support
Organization
Priority Management
Initiative
Attention To Detail
Microsoft Excel
Microsoft Word
Microsoft Outlook
Empathy
Learning Agility
Resiliency
Teamwork
Artificial Intelligence
Cybersecurity
Diversity And Inclusion

Benefits

Health And Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee And Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic

Visa sponsorship

Not detected in the job text

Keywords

National Bank
Wealth Management
Financial Services
Customer Service
Administrative Support
Branch Operations
Bank Deposits
Accounts Payable
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Canadian Securities Course
Investment Advisors
Client Relations
Document Management
Conference Room Reservations
Hybrid Work

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