Jobs in Canada

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Added 13 mins ago
Infrastructure & Cloud Analyst
Trans Mountain
Calgary, AB
Must have a valid Class 5 driver’s license
Added 13 mins ago
Credit Analyst - Director, Complex Credits Group - Toronto
Fitch Group
Toronto, ON
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your…
Added 13 mins ago
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FP&A Analyst
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Financial Planning & Analysis (FP&A) Analyst reports to the Director of FP&A and works closely with the members of the finance team as well as functions across the organization.…
Added 13 mins ago
FP
QA Analyst
FINTECH PROFESSIONALS CORP
Toronto, ON
- $60 to $74 CAD / hour
- Full-time
Must Have Skills:
Added 13 mins ago
TC
Group Benefits Analyst
The Consulting House Inc.
Canada
- Full-time
Due to significant growth, they are looking for a Group Benefits Analyst to join their team, located at Yonge and Sheppard in Toronto. The role combines technical knowledge of group…
Added 13 mins ago
DI
Intermediate Systems Analyst
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a highly skilled Intermediate System Analyst to join our dynamic team and support one of our government clients.
Added 13 mins ago
EI
Sr. Technical Business Analyst / Lead SDET
ExaTech Inc
Vancouver, BC
- Contract
Experience in Technical Business Analysis, SDET / Test Automation Leadership, or Project Management.
Added 28 mins ago
Senior Business Analyst - Supply Chain
Canadian Blood Services
Saint John, NB · Brampton, ON · St. John's, NL · Dartmouth, NS · Edmonton, AB · Calgary, AB · Hamilton, ON · Vancouver, BC · Toronto, ON · Ottawa, ON · London, ON · Sudbury, ON · Ancaster, ON
Canadian Blood Services is looking for a regular full-time, Senior Business Analyst to join our dynamic Supply Chain division. The work of a Senior Business Analyst is integral to Canadian…
Added 28 mins ago
PG
Sr Manager, Treasury & Capital Markets
Peoples Group
Toronto, ON · Vancouver, BC
- Full-time
Evaluate the impact of changing economic conditions, market rates, and business strategies on the Bank's balance sheet.
Added 28 mins ago
AL
Analyst, Financial Reporting
Avenue Living
Calgary, AB
- Full-time
We are seeking an experienced Financial Reporting Analyst who will be responsible for preparing accurate and timely financial reports, ensuring compliance with accounting standards, and…
Added 28 mins ago
AS
Senior Technical Analyst
Alterna Savings
Ottawa, ON
- Full-time
The Senior Technical Analyst is a senior individual contributor accountable for leading the technical analysis of complex business and technology initiatives across Alterna’s integrated…
Added 28 mins ago
PH
Registration Business Analyst
Providence Healthcare
Vancouver, BC
- Temporary
The Registration Standards and Data Quality (RSDQ) Analyst Team develops and maintains registration and scheduling related policies, procedures, standards, and Guidelines. They also provife…
Added 28 mins ago
Senior Data Analyst
Gore Mutual Insurance
Toronto, ON · Cambridge, ON
The Senior Data Analyst will identify business metrics and reporting solutions to enhance the business intelligence function. This is a hands-on role responsible for developing and…
Added 28 mins ago
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Salesforce Business Analyst, Senior Associate
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals into working Salesforce…
Added 28 mins ago
OT
Senior Product Marketing Manager
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
…with Digital Fax Product Management, Sales, Sales Enablement, Analyst Relations, Demand Generation, Content Strategy, Customer Marketing, Field Marketing, Partner Marketing, and other…
Added 42 mins ago
Analyst, Lifecycle Marketing
Reliance Home Comfort
Toronto, ON
By joining Reliance as an Analyst, Lifecycle Marketing, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and…
Added 43 mins ago
通
Financial Analyst, Snacks
通用磨坊股份有限公司
Toronto, ON · Mississauga, ON
- Full-time
…flawlessly executing our fiduciary responsibility. As a Financial Analyst for Brand Finance, you will be an integral part of the General Mills team and are expected to contribute your ideas…
Added 43 mins ago
RC
Treasury Analyst
Randstad Canada
Toronto, ON · Etobicoke, ON
- $30 to $40 CAD / hour
- Contract
Treasury Analyst | Etobicoke | 3–6 Month Contract
Added 43 mins ago
WC
PASS - Senior Financial Analyst
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
Diploma or degree in a business-related field
Added 43 mins ago
FI
Bilingual Financial Business Analyst - Spanish
FP Inc.
Toronto, ON
- $50 to $61 CAD / hour
- Contract
2+ years of experience as a Business/Financial Analyst, within FI/banking
Added 57 mins ago
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Applications Development Technology Senior Lead
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in…
Added 1 hour ago
LM
Analyst, Talent, Learning & Organizational Development
Lockheed Martin
Ottawa, ON
- Full-time
…improve team and individual performance. Assesses critical business issues and designs organization development and strategic plans to enhance company performance. Leads and provides…
Added 1 hour ago
LM
Strategic Analyst
Lockheed Martin
Ottawa, ON
- Full-time
The Strategic Analyst supports the delivery of the executive priorities, governance activities, and stakeholder engagements that contribute to organizational effectiveness and business…
Added 1 hour ago
NB
Technical Support Analyst – Digital Assets
National Bank of Canada
Toronto, ON
- Full-time
A career as Technical Chief Application Support Analyst at National Bank means providing Level 1/2 operational and technical support for institutional digital-asset platforms and workflows.…
Added 1 hour ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…program. You’ll also be the go-to security expert for IT and business partners across the…

National Bank of Canada

Technical Support Analyst – Digital Assets

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

A career as Technical Chief Application Support Analyst at National Bank means providing Level 1/2 operational and technical support for institutional digital-asset platforms and workflows. You’ll support cryptocurrency trading/execution, tokenization, custody, settlement, treasury, reconciliation, and digital or smart-contract activity.
You will monitor production services, respond to user and system incidents, perform initial investigations, complete defined operational procedures, and escalate complex issues to senior support, engineering, vendors, or business operations teams.
You will work with platforms such as OMS/EMS, Coinbase Prime, TRES, internal applications, blockchain explorers, APIs, data feeds, and financial or accounting systems. You have a strong technical foundation and practical knowledge of cryptocurrency and blockchain concepts.
Your job

Act as the first point of contact for digital-asset platform incidents, service requests, and user inquiries
Monitor trading, custody, settlement, wallet, accounting, reconciliation, and blockchain-processing services
Record, categorize, prioritize, and track incidents in the organization’s service-management system
Follow and contribute to documented runbooks to investigate common errors, failed processes, delayed transactions, access issues, and data discrepancies
Verify platform availability, API connectivity, scheduled jobs, data feeds, wallet balances, transaction status, and system alerts
Support user access, role assignments, authentication, and entitlement requests under established security procedures
Provide timely incident updates and maintain accurate support records
Escalate incidents based on severity, financial exposure, security risk, and service-level requirements.

Your team
The IT & Operations team is made up of more than 5,600 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.
You are part of a large team in the Electronic Trading sector and will report to the Senior Director.
We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.
Prerequisites

Diploma or degree in computer science, information technology, finance, accounting, business technology, or a related discipline; equivalent practical experience will be considered and one to three years of experience in technical support, application support, service desk, financial operations, trading support, or digital-asset operations
Practical knowledge of digital assets and blockchain ecosystems, including cryptocurrencies, stablecoins, tokens, wallets, blockchain networks, transaction processing, smart contracts, token standards and fees, combined with an understanding of the trade lifecycle and familiarity with centralized exchanges, institutional trading platforms, custodians and blockchain explorers
Strong knowledge of Windows and/or Linux environments, with experience in application support, monitoring, log analysis, and incident-management tools
Proficiency in SQL to query, analyze, and validate transaction and reference data
Understanding of APIs and system integrations, including REST APIs, JSON, API authentication, HTTP status codes, webhooks, SFTP, CSV, and other data-exchange methods
Familiarity with financial and market-data protocols, including FIX messaging and WebSocket market-data feeds, as well as basic scripting using Python, PowerShell, Bash, or similar languages
Experience with institutional digital-asset platforms, such as Coinbase Prime, TRES Finance, or comparable solutions, and exposure to cloud environments such as AWS, Microsoft Azure, or Google Cloud
Awareness of digital-asset compliance requirements, including KYC, AML, sanctions screening, transaction monitoring, and Travel Rule requirements.

Languages: English
Required skills: Artificial Intelligence, AWS Lambda, Blockchain, Bloomberg, Coinbase, Cryptocurrency, CSV Import, Cybersecurity, Functional Analysis, HTTP Request, JSON Web Token, Linux, Python, Representational State Transfer Application Programming Interface Development, Webhooks, Windows PowerShell

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-line operational and technical support for institutional digital-asset platforms, monitoring services and investigating incidents involving trading, custody, settlement, wallets, and blockchain processing. Follow runbooks, manage user access and incident records, verify system and transaction status, and escalate issues according to severity, risk, and service-level requirements.

Requirements

A diploma or degree in a relevant technical, financial, accounting, or business discipline is requested, with equivalent practical experience considered; the role calls for one to three years of relevant support or operations experience. Candidates should have practical blockchain and digital-asset knowledge, Windows or Linux support experience, SQL and API skills, familiarity with financial protocols and scripting, and awareness of digital-asset compliance requirements.

Skills

Digital Asset Support
Blockchain
Cryptocurrency
Incident Management
Application Support
SQL
REST APIs
Linux
Windows
Python
PowerShell
FIX Messaging
WebSocket
Coinbase Prime
Cybersecurity
AWS Lambda

Benefits

Health and Wellness Program
Flexible Group Insurance
Pension Plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential Banking Services
Community Initiatives
Telemedicine Service
Virtual Sleep Clinic
Hybrid Work Environment
Flexible Schedule
Training and Development
Coaching and Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Digital Assets
Blockchain
Cryptocurrency
Stablecoins
Tokens
Wallets
Smart Contracts
Token Standards
Coinbase Prime
TRES Finance
OMS/EMS
Blockchain Explorers
SQL
REST APIs
JSON
Webhooks
SFTP
CSV
FIX Messaging
WebSocket
Python
PowerShell
Bash
AWS
Microsoft Azure
Google Cloud
KYC
AML
Sanctions Screening
Travel Rule

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Work requirements

Jobs in Canada